Closed listing
General Service Supervisor
- Red Deer, AB, Canada
Compensation: $26.25 to $29.75 PER HOUR · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Compensation: $26.25 to $29.75 PER HOUR
- Job type
- Full-time
- Closing date
- Experience
- Minimum 1–2 years of supervisory experience required.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Ignite Your Potential at Westerner Park
Join Westerner Park, where exciting opportunities, meaningful experiences, and personal growth come together. As a community-focused organization, we take pride in creating memorable moments for our guests, clients, and community through the events we host and the experiences we deliver.
Position Overview:
Westerner Park is seeking a reliable, adaptable, and service-oriented General Service Supervisor to join our Event Delivery team. The General Service Supervisor works closely with Event Services, other supervisors, clients, contractors, vendors, and the Assistant Manager, Event Delivery to deliver efficient, consistent, and professional event operations. The position supports a positive client and guest experience by responding to operational needs and resolving issues within the scope of the role.
Key Responsibilities
Under the direction of the Assistant Manager, Event Delivery, the General Service Supervisor is responsible for the following:
General and Supervisory Duties
Join the Westerner Park team and be part of a dynamic, community-focused organization where every event creates memorable experiences for our guests, clients, and community. As a casual team member, you will have the opportunity to work in an exciting event environment, gain valuable hospitality experience, and be part of a team that takes pride in delivering exceptional service.
At Westerner Park, you can expect:
Explore working at Westerner Park, where our culture, hospitality, and atmosphere create an exciting and rewarding place to be. Join our team and help create memorable moments for our guests, clients, and community.
Apply today and start your Westerner Park journey!
Join Westerner Park, where exciting opportunities, meaningful experiences, and personal growth come together. As a community-focused organization, we take pride in creating memorable moments for our guests, clients, and community through the events we host and the experiences we deliver.
Position Overview:
Westerner Park is seeking a reliable, adaptable, and service-oriented General Service Supervisor to join our Event Delivery team. The General Service Supervisor works closely with Event Services, other supervisors, clients, contractors, vendors, and the Assistant Manager, Event Delivery to deliver efficient, consistent, and professional event operations. The position supports a positive client and guest experience by responding to operational needs and resolving issues within the scope of the role.
Key Responsibilities
Under the direction of the Assistant Manager, Event Delivery, the General Service Supervisor is responsible for the following:
General and Supervisory Duties
- Provide day-to-day supervision and directions to Event Delivery employees during assigned shifts and events.
- Assign and prioritize work based on event requirements, staffing, timelines, and operational needs.
- Provide coaching, instruction, feedback, and support to employees.
- Support employee onboarding, training, and required certifications.
- Identify and escalate performance, training, safety, and staffing concerns as required.
- Promote teamwork, accountability, professionalism, and safe work practices.
- Coordinate and oversee event setup, operational support, teardown, and venue resets.
- Ensure setups are completed according to Banquet Event Orders (BEO), floor plans, operational instructions, and established timelines.
- Coordinate staff assignments and operational priorities throughout assigned events.
- Maintain a visible and approachable presence during events and respond to operational issues as they arise.
- Work collaboratively with Event Services, clients, contractors, vendors, and other departments to address event requirements.
- Provide professional, responsive, and solution-focused service to clients, guests, and event stakeholders, and escalate issues when required.
- Support a positive event experience by identifying needs and taking appropriate action.
- Ensure event spaces are clean, safe, functional, and presentation ready.
- Support facility opening and closing procedures as assigned.
- Communicate operational issues, changes, delays, and resource requirements to the appropriate supervisor or manager.
- Monitor event equipment, janitorial supplies, consumables, small tools, and other Event Delivery resources.
- Assist with ordering, receiving, organizing, and distributing operational supplies.
- Maintain inventory, equipment, and asset records as required and identify damaged, missing, or replacement equipment.
- Monitor equipment condition and report maintenance or repair requirements.
- Ensure Event Delivery storage, work areas, and back-of-house spaces are clean, organized, safe, and appropriately secured.
- Operate forklifts, skid steers, scissor lifts, and other equipment required to support event operations, as trained and certified.
- Support compliance with organizational safety policies, procedures, and safe work practices.
- Address immediate safety concerns and escalate significant concerns as required.
- Complete or assist with incident reporting and workplace investigations as assigned.
- Maintain required operational, training, inventory, and event documentation.
- Assist with monitoring departmental supplies and operating costs.
- Provide information to the Assistant Manager to support operational planning and budget preparation.
- Perform other related duties as required to support Event Delivery operations.
Join the Westerner Park team and be part of a dynamic, community-focused organization where every event creates memorable experiences for our guests, clients, and community. As a casual team member, you will have the opportunity to work in an exciting event environment, gain valuable hospitality experience, and be part of a team that takes pride in delivering exceptional service.
At Westerner Park, you can expect:
- Competitive hourly compensation.
- Flexible scheduling opportunities based on event requirements and your availability.
- The opportunity to contribute to a non-profit agricultural society and exposition association that plays an important role in the community.
- A fun, fast-paced work environment where no two days are the same and you can experience the excitement of Westerner Park events firsthand.
- The opportunity to build new skills, gain valuable hospitality and event experience, and work alongside a supportive team.
- Access to employee perks, including staff discounts and participation in the Perkopolis Discount Program.
- A welcoming and inclusive workplace where teamwork, collaboration, and creating memorable experiences are at the heart of what we do.
- Minimum 1–2 years of supervisory experience required.
- Experience in event setup, venue operations, or a related operational environment preferred.
- Experience supporting employee training or onboarding is an asset.
- Experience managing inventory, equipment, supplies, and operational resources preferred.
- Demonstrated ability to provide direction, coaching, and support to employees.
- Experience operating forklifts, skid steers, scissor lifts, and other operational equipment required.
- Valid Class 5 Driver’s License with a minimum of three years of driving experience.
- Current First Aid Certification, or willingness to obtain.
- Basic computer skills, including Microsoft Office, email, and operational systems.
- Strong organizational, communication, customer service, and problem-solving skills.
- Ability to meet required equipment certification, safety training, and organizational screening requirements.
- Employment Type: Full-Time
- Department: Event Delivery
- Compensation: $26.25 to $29.75 PER HOUR
- Affiliation: Member of the Westerner Employees Association
Explore working at Westerner Park, where our culture, hospitality, and atmosphere create an exciting and rewarding place to be. Join our team and help create memorable moments for our guests, clients, and community.
Apply today and start your Westerner Park journey!
More about this job
Responsibilities
Supervise Event Delivery employees and coordinate event setup, operations, teardown, and venue resets to meet event plans, timelines, and service standards. Monitor equipment, supplies, safety, and operational documentation while responding to client and guest needs and escalating issues as appropriate.
Requirements
Requires at least 1–2 years of supervisory experience, a valid Class 5 driver's license with at least three years of driving experience, and experience operating forklifts, skid steers, scissor lifts, and other operational equipment. Event or venue operations, employee training, and inventory experience are preferred or considered assets; First Aid certification is required or must be obtained, along with basic computer skills and strong communication, organizational, customer service, and problem-solving abilities.
Skills
- Employee Supervision
- Coaching And Training
- Event Setup And Teardown
- Venue Operations
- Customer Service
- Staff Scheduling And Work Assignment
- Inventory Management
- Equipment Operation
- Forklift Operation
- Skid Steer Operation
- Scissor Lift Operation
- Workplace Safety
- Incident Reporting
- Problem-Solving
- Microsoft Office
- Communication
Benefits
- Flexible Scheduling
- Staff Discounts
- Perkopolis Discount Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Hospitality
- Customer Service & Support
- Security & Safety
- Logistics
Keywords
- Event Delivery
- Event Operations
- Event Setup
- Event Teardown
- Venue Resets
- Banquet Event Orders
- Floor Plans
- Employee Supervision
- Employee Onboarding
- Employee Training
- Inventory Management
- Equipment Management
- Supply Ordering
- Forklift
- Skid Steer
- Scissor Lift
- Class 5 Driver's License
- First Aid Certification
- Microsoft Office
- Safety Procedures
- Incident Reporting
- Workplace Investigations
- Customer Service
- Operational Documentation
- Budget Preparation