Ignite a meaningful career at Westerner Park, where boundless opportunities, professional growth, and personal fulfillment await.
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for supporting Box Office operations and providing in-person support during ticketed events. The Coordinator ensures efficient ticketing processes, exceptional customer service, and accurate event builds, while maintaining strong communication within the Ticketing & Entertainment department and collaborating with other departments to support cohesive and successful event operations. This position requires a high degree of scheduling flexibility, with regular evening and weekend shifts to support event and operational needs.
Under the direction of the Tickets Alberta Manager, the Ticketing Services & Entertainment Coordinator is responsible for the following:
Ticketing Sales and Operations:
Manage the full-cycle process for ticket builds using the Paciolan platform, including event creation, pricing, scaling, holds, configurations, and testing prior to on-sale.
Maintain and update eVenue website content, ensuring event pages are accurate, accessible, and visually consistent with brand standards.
Manage the distribution and updating of promotional codes, discounts, pre-sale access, group sales, and special ticketing initiatives.
Box Office Support:
Staff Scheduling & Workforce Coordination:
Support the creation, management, and publishing of staff schedules for Box Office operations, event days, and seasonal requirements under the direction of the Assistant Manager.
Event Support:
Administrative Support:
Maintain organized records of ticket builds, event contracts, pricing approvals, and communication logs.
This role is expected to adapt to organizational needs and may take on additional duties or responsibilities as required.
Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits:
Comprehensive benefit packages encompassing life, health, dental, and disability insurance. Extended benefits also include an RRSP matching program.
Here is what you bring:
Post-secondary education in Business Administration, Event Management, Hospitality, or a related field is preferred.
Ability to troubleshoot basic technical issues (e.g., ticket scanners, printers, system configurations) confidently and efficiently.
Explore working at Westerner Park, where our culture, hospitality, and atmosphere cater to everyone. Join us in creating memorable moments.
Realize your potential and apply now to start your extraordinary story with us.
Affiliation: Member of the Westerner Employees Association
Compensation: $45,988.80 To $56,201.60 per annum
