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WestGroupe

Logistics Coordinator

Montreal, QC, Canada

Job type: Full-time
Apply by: Dec 21, 2026
Experience: Minimum de 3 ans d’expérience dans le transport international de marchandises ou en coordination logistique import-export
Posting language: English · French
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Do you see yourself working for a family-operated business that focuses on the wellbeing of their employees? If you are looking for new challenges in a warm and dynamic environment with multiple benefits, then WestGroupe is the place for you!

WestGroupe offers:

Professional development opportunities
Extra time off during the Christmas holidays
Free optical frames & lenses
Referral bonuses
Health, dental, LTD and life insurance
Multiple social events throughout the year
Up to 5 sick/personal days per year
Hybrid work environment (3 days in office & 2 days at home after training)
A clean and air-conditioned warehouse

Logistics Coordinator

Role

The Global Logistics Coordinator will report directly to the Supplier Relations & Logistics Manager. Overseas daily international freight logistics while ensuring cross-border shipments strictly comply with import regulations, tariff classifications, and customs entry requirements across major global markets, including CBSA, EU, HMRC, CBP. This position is responsible for managing major big-box retailers, mass merchant logistics requirements ensuring strict adherence to retailer routing guides, vendor compliance standards, EDI order fulfillment, appointment scheduling, and specialized packaging/labeling to eliminate chargebacks and ensure on-time delivery.

Key Responsibilities

Request and review quotes from multiple freight forwarders.
Provide supplier logistics team with ship method and details for accurate details for shipping documents.
Monitor shipments in transit via, air, ocean, truck, courier.
Find solutions for any delayed shipments
Pre-audit commercial invoices, packing lists, and Bills of Lading prior to shipment departure.
Find correct HTS codes for new POP.POS items importing & export to USA & Canada.
Fill out necessary paperwork for customs clearance and provide details to broker.
Resolve any document errors with customs broker.
Provide broker with images, material content for products in transit under review by customs.
Resolve any delivery issues.
Negotiate credit with freight forwarder for shipping errors.
Create claims for lost shipments and follow up with agent to ensure we receive payment.
Work with receiving team to ensure all shipments are received in a timely manner, assist with prioritizing receiving orders and assist in resolving any issues found in the shipment.
Submit and verify export documents for returning shipments.
Notify brokers of post entry errors and request resubmission of documents to customs.
Invoicing and distribution of international shipments

Successful candidates will have

Bachelor's Degree or equivalent experience highly preferred
CITT and/or CIFFA certifications considered an asset
Minimum 3 Plus years of international freight forwarding experience or working in a logistics import coordinator.
Previous Freight Forwarding Experience is an asset
Current knowledge of international ocean/ air import/Export rules and regulations
Canada, USA, EU, UK Customs experience is an asset
Knowledge of harmonized classification is required
Strong organizational and problem-solving skills with analytic approach
Strong knowledge of computer skills (MS Outlook, Word, Excel)
Ability to multitask.
Ability to prioritize and organize work effectively.
Strong attention to detail
Experience in managing third-party logistics providers
Ability to interpret and act upon complex instructions
Accustomed to working in a fast-paced, dynamic environment
Strong working knowledge of big-box retailer vendor portals, routing guides, delivery scheduling, pallet labeling compliance, and OTIF chargeback prevention.

Read the full bilingual original

Voyez-vous travailler pour une entreprise familiale qui se concentre sur le bien-être de ses employés? Si vous êtes à la recherche de nouveaux défis dans un environnement chaleureux et dynamique avec plusieurs bénéfices, WestGroupe est la place pour vous !
WestGroupe offre:
• Opportunités de développement professionnel
• Congés supplémentaires pendant les vacances de Noël
• des montures optiques et verres gratuites
• Bonis de référence
• Assurance maladie, dentaire, ILD et vie
• Plusieurs événements sociaux tout au long de l'année
• Jusqu'à 5 jours de maladie/personnel par année
• Télétravail (3 jours au bureau & 2 jours à la maison – après formation)
• Un entrepôt propre et climatisé

Coordonnateur Logistique

Rôle
Le coordonnateur logistique relève directement de la directrice des relations fournisseurs. Son rôle est de s'assurer que la logistique, l'expédition, la livraison et le dédouanement répondent aux normes de l'entreprise et respectent les exigences légales des groupes PGA, CBP et CBSA. Ce poste implique la gestion des besoins logistiques des grandes enseignes de distribution et des grandes surfaces, en garantissant le strict respect des guides d'acheminement des distributeurs, des normes de conformité des fournisseurs, du traitement des commandes EDI, de la planification des rendez-vous et des emballages/étiquetages spécifiques afin d'éviter les refacturations et de garantir des livraisons à temps.

Principales responsabilités

Demander et examiner les devis de plusieurs transitaires
Fournir à l'équipe de logistique des fournisseurs les renseignements nécessaires à l'exactitude des documents d'expédition
Faire le suivi des expéditions en transit par voie aérienne, maritime, routière et par messagerie.
Trouver des solutions en cas de retard d'expédition.
Vérifier les factures commerciales, les listes de colisage et les connaissements avant l'expédition.
Trouver les bons codes SH pour les nouveaux articles PLV/POS importés et exportés aux États-Unis et au Canada.
Remplir les documents nécessaires au dédouanement et fournir les renseignements au transitaire.
Résoudre toute erreur de document avec le transitaire.
Fournir au transitaire des images et la composition des produits en transit, en cours de contrôle douanier.
Résoudre tout problème de livraison.
Négocier un crédit avec le transitaire en cas d'erreurs d'expédition.
Créer des réclamations pour les envois perdus et assurer le suivi auprès de l'agent pour garantir le paiement.
Collaborer avec l'équipe de réception pour s'assurer de la réception de tous les envois dans les délais, participer à la priorisation des commandes et contribuer à la résolution des problèmes rencontrés lors de l'expédition.
Soumettre et vérifier les documents d'exportation pour les envois retournés.
Informer les transitaires des erreurs de déclaration en douane et demander la nouvelle soumission des documents. Facturation et distribution des envois internationaux

Les candidats doivent avoir

Baccalauréat ou équivalent fortement souhaité
Certifications CITT et/ou CIFFA considérées comme un atout
Minimum de 3 ans d’expérience dans le transport international de marchandises ou en coordination logistique import-export
Expérience préalable en transport de marchandises (un atout)
Connaissance du Système harmonisé de désignation et de codification des marchandises (SH) requise
Connaissance à jour des règles et réglementations internationales en matière d’import/export maritime et aérien
Expérience des douanes du Canada, des États-Unis, de l’UE et du Royaume-Uni (un atout)
Excellentes aptitudes organisationnelles et de résolution de problèmes, avec une approche analytique
Maîtrise des outils informatiques (MS Outlook, Word, Excel)
Capacité de gérer plusieurs tâches simultanément
Capacité de prioriser et d'organiser efficacement son travail
Grand souci du détail
Expérience en gestion de fournisseurs de logistique tiers
Capacité d'interpréter et d'appliquer des instructions complexes
Habitué à travailler dans un environnement dynamique et exigeant
Excellente connaissance des portails fournisseurs des grandes surfaces, des guides d'acheminement, de la planification des livraisons, de la conformité de l'étiquetage des palettes et de la prévention des refacturations pour livraison à temps et en attente (OTIF).

_________________________________________________________

Do you see yourself working for a family-operated business that focuses on the wellbeing of their employees? If you are looking for new challenges in a warm and dynamic environment with multiple benefits, then WestGroupe is the place for you!
WestGroupe offers:

Professional development opportunities
Extra time off during the Christmas holidays
Free optical frames & lenses
Referral bonuses
Health, dental, LTD and life insurance
Multiple social events throughout the year
Up to 5 sick/personal days per year
Hybrid work environment (3 days in office & 2 days at home after training)
A clean and air-conditioned warehouse

Logistics Coordinator

Role
The Global Logistics Coordinator will report directly to the Supplier Relations & Logistics Manager. Overseas daily international freight logistics while ensuring cross-border shipments strictly comply with import regulations, tariff classifications, and customs entry requirements across major global markets, including CBSA, EU, HMRC, CBP. This position is responsible for managing major big-box retailers, mass merchant logistics requirements ensuring strict adherence to retailer routing guides, vendor compliance standards, EDI order fulfillment, appointment scheduling, and specialized packaging/labeling to eliminate chargebacks and ensure on-time delivery.

Key Responsibilities

Request and review quotes from multiple freight forwarders.
Provide supplier logistics team with ship method and details for accurate details for shipping documents.
Monitor shipments in transit via, air, ocean, truck, courier.
Find solutions for any delayed shipments
Pre-audit commercial invoices, packing lists, and Bills of Lading prior to shipment departure.
Find correct HTS codes for new POP.POS items importing & export to USA & Canada.
Fill out necessary paperwork for customs clearance and provide details to broker.
Resolve any document errors with customs broker.
Provide broker with images, material content for products in transit under review by customs.
Resolve any delivery issues.
Negotiate credit with freight forwarder for shipping errors.
Create claims for lost shipments and follow up with agent to ensure we receive payment.
Work with receiving team to ensure all shipments are received in a timely manner, assist with prioritizing receiving orders and assist in resolving any issues found in the shipment.
Submit and verify export documents for returning shipments.
Notify brokers of post entry errors and request resubmission of documents to customs.
Invoicing and distribution of international shipments

Successful candidates will have

Bachelor's Degree or equivalent experience highly preferred
CITT and/or CIFFA certifications considered an asset
Minimum 3 Plus years of international freight forwarding experience or working in a logistics import coordinator.
Previous Freight Forwarding Experience is an asset
Current knowledge of international ocean/ air import/Export rules and regulations
Canada, USA, EU, UK Customs experience is an asset
Knowledge of harmonized classification is required
Strong organizational and problem-solving skills with analytic approach
Strong knowledge of computer skills (MS Outlook, Word, Excel)
Ability to multitask.
Ability to prioritize and organize work effectively.
Strong attention to detail
Experience in managing third-party logistics providers
Ability to interpret and act upon complex instructions
Accustomed to working in a fast-paced, dynamic environment
Strong working knowledge of big-box retailer vendor portals, routing guides, delivery scheduling, pallet labeling compliance, and OTIF chargeback prevention.

Apply About employer

More about this job

Responsibilities

The Logistics Coordinator manages international freight logistics and ensures cross-border shipments comply with global import regulations and customs requirements. They are responsible for overseeing big-box retailer requirements, including routing guides, EDI fulfillment, and specialized labeling to ensure on-time delivery.

Requirements

Candidates should have at least 3 years of experience in international freight forwarding or logistics coordination and possess knowledge of harmonized classification systems. A bachelor's degree is highly preferred, and familiarity with customs regulations for Canada, the US, the EU, and the UK is considered an asset.

Skills

Logistics coordination
International freight forwarding
Customs compliance
Supply chain management
EDI order fulfillment
Vendor compliance
HTS classification
Inventory management
Problem solving
Analytical skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Big-box retailer portals
OTIF compliance
Documentation management

Benefits

Professional development opportunities
Extra time off during the Christmas holidays
Free optical frames and lenses
Referral bonuses
Health insurance
Dental insurance
LTD insurance
Life insurance
Multiple social events
Up to 5 sick/personal days per year

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Freight Forwarding
Customs Clearance
Import/Export
Supply Chain
EDI
HTS Codes
CBSA
CBP
Retailer Compliance
Routing Guides
OTIF
Inventory
Documentation
CITT
CIFFA
International Trade
Shipping
Distribution
Vendor Relations
Logistics Coordinator
Supply Chain Management
Warehouse Operations
Tariff Classification
Claims Management
MS Office
Data Analysis
Multitasking
Project Coordination
Global Logistics

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