Assistant Food & Beverage Operations Manager
- Vancouver, BC, Canada
Pay Range: $65,000-$80,000 Annually · Contract
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Job details
- Pay
- Pay Range: $65,000-$80,000 Annually
- Job type
- Contract
- Apply by
- Experience
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
- Posting language
- English
- Posted
Original job description
Additional InformationComprehensive Benefits and Pension, Bonus EligibleFlexible Work Options, 1 Year Contract Position to support in both Restaurant Venues and Banquet Events.
Job Number26129350
Job CategoryFood and Beverage & Culinary
Location1601 Bayshore Drive, Vancouver BC V6G 2V4, Canada VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $65,000-$80,000 Annually
Bonus Eligible: Y
Job Summary
Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.
CANDIDATE PROFILE
Education And Experience
Assisting in Managing Day-to-Day Operations
Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number26129350
Job CategoryFood and Beverage & Culinary
Location1601 Bayshore Drive, Vancouver BC V6G 2V4, Canada VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $65,000-$80,000 Annually
Bonus Eligible: Y
Job Summary
Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
Assisting in Managing Day-to-Day Operations
- Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunctions.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
- Follows property specific second effort and recovery plan.
- Maintains availablility and is approachable to all team members.
- Demonstrates knowledge of the brand specific service culture.
- Provides services that are above and beyond for customer satisfaction and retention.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/approachable for all guests.
- Reviews comment cards and guest satisfaction results with employees.
- Responds in a timely manner to customer service department request.
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Maintains budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
More about this job
Responsibilities
Oversee daily food and beverage operations across restaurant venues and banquet events, including staffing, supply ordering, quality, cleanliness, and compliance with policies and legal requirements. Maintain budgets and operational reports while supporting team performance and delivering excellent guest service.
Requirements
Candidates need either a high school diploma or GED and at least three years of relevant experience, or a two-year degree in a related field and at least one year of relevant experience. Relevant fields include food service, culinary, hospitality, hotel and restaurant management, and business administration.
Skills
- Food And Beverage Operations
- Culinary Operations
- Staff Supervision
- Budget Management
- Inventory And Supply Ordering
- Customer Service
- Guest Relations
- Quality Monitoring
- Policy And Standards Compliance
- Staffing And Scheduling
- Problem Solving
- Team Communication
- Cleaning Program Coordination
- Financial Reporting
- Banquet Operations
- Restaurant Operations
Benefits
- Comprehensive Benefits
- Pension
- Bonus
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Food And Beverage
- Culinary Operations
- Restaurant Operations
- Banquet Events
- Guest Service
- Customer Satisfaction
- Staff Supervision
- Staffing Levels
- Supply Ordering
- Cleaning Supplies
- Uniforms
- Operating Budget
- Financial Objectives
- Quality Standards
- Policy Compliance
- Legal Compliance
- Self-Inspection Program
- Equipment Maintenance
- Cleaning Program
- Guest Relations
- Service Recovery
- Comment Cards
- Guest Satisfaction Results
- Payroll Reports
- Operating Statements
- Hospitality
- Food Service Management