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Added 9 hours ago
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
$50,000 to $55,000 CAD / year
Full-time
We are looking for a personable and self-motivated Head Office Administrative Coordinator to support our Richmond Hill Head Office. As a member of the People Operations team, you will play…
Added 15 hours ago
Coordinator, Business Operations
Toronto Rock Lacrosse Club
Oakville, ON
Full-time
Toronto Rock Lacrosse Inc. is seeking a Coordinator, Business Operations to join our dynamic Business Operations team. The Toronto Rock Group, headquartered in Oakville, Ontario, includes…
Added 1 day ago
Banquets - Coordinator
Northland Properties
Red Deer, AB
As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for your department and have a direct impact on the success of the location.You…
Added 1 day ago
Receptionist
Covenant Health Canada
AB · Edmonton, AB
Full-time
Reporting to the Chief of Staff, Director of Executive Services and receiving functional direction from the Executive Coordinator, and in keeping with Covenant Health’s Mission and Values,…
Added 1 day ago
Event Coordinator
The Muslim Association of Canada
Vancouver, BC
$20 CAD / hour
Full-time · Contract · Temporary
…transportation for campers-participants, and other facilities, catering, displays, translation to other languages, special needs requirements, audio-visual equipment, printing and…
Added 1 day ago
Supply Chain Coordinator
IIQAFGROUP
Windsor, ON
$55,000 to $65,000 CAD / year
Full-time
IIQAF Group is seeking a detail-oriented and organized Supply Chain Coordinator to support supply chain, procurement, purchasing, inventory, logistics, and warehouse operations within the…
Added 1 day ago
Coordonnateur(trice), événements et expérience employé
MNP
Montreal, QC
Full-time
Coordinator, Learning & Development Events and Employee Experience
Added 1 day ago
Sales and Catering Coordinator
Germain Hôtels
Toronto, ON
Full-time
Reporting to the Director of Sales, the Sales & Catering Coordinator is responsible for soliciting, contracting, and finalizing smaller groups, with or without event space, as defined by…
Added 1 day ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Part-time
…when an issue or emergent situation requires escalation to the Coordinator or to other areas as…
Added 1 day ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Part-time
…when an issue or emergent situation requires escalation to the Coordinator or to other areas as…
Added 1 day ago
Sales And Catering Coordinator
The Armour Group Limited
Halifax, NS
If you are passionate about a career in hospitality and want to join a team that shares this common goal, The Barrington Hotel is currently seeking a Sales & Catering Coordinator.
Added 1 day ago
Coordinateur / Coordinatrice RH
Newrest
Dorval, QC
$60,000 to $65,000 CAD / year
Full-time
Newrest, a world leader in the catering and business services sector, is looking for a motivated HR Coordinator to join our dynamic team. If you are passionate about human resources and…
Added 1 day ago
Banquet & Catering Coordinator
Crescent Hotels & Resorts
Mississauga, ON
Full-time
Added 1 day ago
Supply Chain Coordinator
IIQAF
Windsor, ON
$55,000 to $65,000 CAD / year
Full-time
IIQAF Group is seeking a detail-oriented and organized Supply Chain Coordinator to support supply chain, procurement, purchasing, inventory, logistics, and warehouse operations within the…
Added 1 day ago
Banquet & Catering Coordinator
Horseshoe Bay Resort
ON · Mississauga, ON
Full-time
Added 2 days ago
Développement des affaires & Partenariats - Dorsia, Bowie & Ryu
Groupe Ryu
Montreal, QC
Contract
Added 2 days ago
Sales Coordinator
Sonesta Hotels
Toronto, ON · The Yorkville Royal Sonesta Hotel Toronto, CAD
Full-time
…restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that…
Added 2 days ago
Office Manager & Marketing Coordinator (12-month contract)
Peak Associates Limited
Toronto, ON
$75,000 to $90,000 CAD / year
Contract
…in downtown Toronto, seeking an Office Manager & Marketing Coordinator on a 12-month contract basis to join their lean, dynamic, and committed team. This is a hands-on role that provides…
Added 2 days ago
Assistant
Optimize Financial Group
Toronto, ON
Full-time
Coordinate AV, videoconferencing, catering, and other meeting technology or logistical requirements.
Added 2 days ago
Office and Events Coordinator
IKO North America
Toronto, ON
Full-time
We seek a proactive Office and Events Coordinator to manage furniture procurement, office design, and event coordination. This role combines creativity, organization, and attention to…
Added 2 days ago
Event Coordinator
University of Toronto
Toronto, ON
The Event Coordinator will ensure administration and logistics are completed in an efficient and professional manner, effectively communicating event progress and managing the execution of…
Added 2 days ago
Administrative Coordinator (ID#5542)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
Contract
New Value Solutions, a national IT consulting company, is seeking a part-time Administrative Coordinator to provide confidential administrative support to senior leadership and support the…
Added 2 days ago
Training & Competency Coordinator
Finning
Edmonton, AB
Full-time
We are looking for a Training & Competency Coordinator to join our team in Edmonton. Reporting to the Training & Competency Program Lead, you will play a key role in coordinating training…
Added 3 days ago
Senior Site Services Coordinator (Minerals & Metals)
Ausenco
Burlington, ON
Full-time
We are currently seeking an energetic and enthusiastic Senior Site Services Coordinator to join our team. The Senior Site Services Coordinator is responsible for the planning, coordination,…
Added 3 days ago
Coordinator, Operations - Catering
WestJet Group
Calgary, AB
The Catering Coordinator serves as the 24/7 operational support for inflight catering within the Operations Control Centre (OCC). This role provides real-time monitoring, coordination, and…

WestJet Group

Coordinator, Operations - Catering

Calgary, AB, Canada

Apply by: Oct 3, 2026
Experience: 2-5 years of experience in airline operations, airport operations, inflight services, catering operations, or a related operational environment.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Coordinator, Operations - Catering

The Catering Coordinator serves as the 24/7 operational support for inflight catering within the Operations Control Centre (OCC). This role provides real-time monitoring, coordination, and decision support to ensure onboard catering services are delivered safely, efficiently, and in alignment with operational and guest experience standards across the network.

Acting as the primary liaison between internal operational teams and third-party catering providers, the coordinator manages catering-related disruptions, supports operational recovery efforts, and provides expert guidance during both day-to-day operations and irregular operations.

Responsibilities

Serve as the Operations Control Centre's catering subject matter expert, providing real-time operational guidance, risk assessments, and recommendations during both normal and disrupted operations.
Manage catering-related operational disruptions and recovery efforts, including shortages, delays, aircraft substitutions, diversions, cancellations, and service impacts, while balancing guest experience, operational performance, and cost.
Act as the primary liaison between network-level decision makers and catering providers, communicating operational impacts, service adjustments, recovery plans, and escalation requirements across the network.
Administer catering operational reporting and processes, including delay documentation and coding, review of catering-related incident hazard reports, coordination of vendor investigations, and escalation of recurring issues.
Drive operational excellence and compliance by investigating root causes of operational issues, identifying continuous improvement opportunities, and ensuring adherence to airline policies, food safety regulations, aviation security requirements, and operational standards.

Qualifications

2-5 years of experience in airline operations, airport operations, inflight services, catering operations, or a related operational environment.
Experience working in an Operations Control Centre, Network Operations Centre, or 24/7 operational environment is considered an asset.
Strong understanding of airline operational processes and disruption management.
Knowledge of airline delay coding and operational performance reporting is an asset.

Skills

Strong operational judgment, problem-solving, and risk assessment skills, with the ability to make sound decisions in a fast-paced, time-sensitive environment.
Excellent communication, collaboration, and stakeholder management abilities.
Strong organizational and analytical skills, with attention to detail and the ability to manage multiple priorities while driving continuous improvement.
Proven ability to work independently, remain calm under pressure, and respond effectively during operational disruptions.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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More about this job

Responsibilities

The Catering Coordinator provides 24/7 operational support and real-time monitoring for inflight catering within the Operations Control Centre. They act as the primary liaison between internal teams and third-party providers to manage disruptions and ensure service standards are met.

Requirements

Candidates must have 2-5 years of experience in airline operations, airport operations, or a related operational environment. A strong understanding of airline operational processes and disruption management is required.

Skills

Operational judgment
Problem-solving
Risk assessment
Communication
Collaboration
Stakeholder management
Organizational skills
Analytical skills
Attention to detail
Disruption management
Operational reporting
Decision support

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Airline operations
Catering operations
Operations Control Centre
OCC
Inflight services
Disruption management
Risk assessment
Operational reporting
Vendor management
Food safety regulations
Aviation security
Network operations
Operational excellence
Incident hazard reports
Stakeholder management

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