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Added 4 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
Assist Culinary Coordinator and Culinary team in menu planning initiatives that balance guest satisfaction, nutritional requirements, operational efficiencies, seasonality, and food cost…
Added 8 hours ago
CM
Executive Coordinator - Programs and Services
Canadian Mental Health Association
Guelph, ON
- Full-time
Support agency administrative operations including SharePoint site updates and maintenance, room bookings, catering coordination, agency and staff events, and community events hosted at…
Added 8 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
· Assist Culinary Coordinator and Culinary team in menu planning initiatives that balance guest satisfaction, nutritional requirements, operational efficiencies, seasonality, and food cost…
Added 2 days ago
Banquets - Coordinator
Northland Properties
Red Deer, AB
As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for your department and have a direct impact on the success of the location.You…
Added 2 days ago
C
Social Media & Community Coordinator
Confidential
Toronto, ON
- Full-time
…are looking for a highly motivated Social Media & Community Coordinator to join our growing…
Added 2 days ago
AC
Safety Coordinator
Athabasca Catering Limited Partnership
Saskatoon, SK
- Full-time
Role Description The Safety Coordinator is a full-time, on-site role responsible for supporting and promoting a culture of health and safety across operations. Day-to-day tasks include…
Added 2 days ago
GH
Sales and Catering Coordinator
Germain Hôtels
ON · Mississauga, ON
- Full-time
Reporting to the Director of Sales, the Sales & Catering Coordinator is responsible for soliciting, contracting, and finalizing smaller groups, with or without event space, as defined by…
Added 2 days ago
SC
Office Coordinator
Sodexo Canada Ltd
Mississauga, ON
- Up to $25 CAD / hour
- Full-time
Sodexo is seeking an organized, service-oriented Office Coordinator to support the day-to-day operations of the site in Mississauga.
Added 2 days ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 2 days ago
UO
Program Coordinator, Haskayne School of Business Executive & Professional Development
University of Calgary
Calgary, AB
- Full-time
The Program Coordinator is a member of the Executive & Professional Development (EPD) team within the Haskayne School of Business. The position reports to the Manager, Marketing and…
Added 3 days ago
V
Adm Assistant II
Vale
Canada
- Full-time
…welcoming and professional environment, coordinate front-desk operations, support office administration activities, and contribute to the smooth day-to-day functioning of our Toronto…
Added 3 days ago
MA
Registration and Office Administrator
Midwives Association of British Columbia
Burnaby, BC
- Part-time
Are you an organized, detail-oriented professional who enjoys helping people and keeping operations running smoothly? Do you enjoy being the primary point of contact for members and…
Added 3 days ago
GH
Intern, Sales and Catering Coordinator
Germain Hôtels
Toronto, ON
- Full-time
…group-related activities, including lodging, meeting space, catering, and special events, in line with sales and marketing strategy and…
Added 4 days ago
CH
BANQUET & CATERING COORDINATOR
Crescent Hotels & Resorts
Mississauga, ON
- Full-time
Coordinate with kitchen, service, sales, and operations teams
Added 4 days ago
UO
International Visiting Programs Coordinator
University of Alberta
Edmonton, AB
- Full-time
Operating within a cost-recovery framework, the International Visiting Programs Coordinator is responsible for developing programs, creating growth strategies, analyzing performance data,…
Added 4 days ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 5 days ago
A
Flight Coordinator
AvPosts
Richmond, BC
- Full-time
…Role Anderson Air is looking for a full-time on-site Flight Coordinator to join our dynamic team! The primary duty of the Flight Coordinator is to provide our clients with the highest level…
Added 5 days ago
B
Business Management Coordinator, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · YNG
- Full-time
…support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with…
Added 5 days ago
VC
Building Maintenence Coordinator
Varsity Community Association
Calgary, AB
- Part-time
Role Description The Building Maintenance Coordinator is a permanent part-time, on-site role located in Calgary, AB, responsible for the day-to-day care and upkeep of Varsity Community…
Added 5 days ago
BB
Office Manager
Bite Brands Ltd.
Toronto, ON
- Full-time
Bite Brands is seeking an organized, proactive Office Manager / Front Desk Coordinator to keep our office running smoothly and support our growing hospitality business. This role combines…
Added 6 days ago
RO
Performance Program Coordinator (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $74,303 to $84,917 CAD / year
- Full-time
We are seeking a creative, collaborative, and experienced Performance Program Coordinator to help develop and produce engaging public performance programming at ROM.
Added 6 days ago
Office Coordinator
Exchange Technology Services Inc.
Winnipeg, MB
Reporting to the Director of Finance and Admin, the Office Coordinator is responsible for managing and coordinating office operations, facilities, and administrative tasks to ensure the…
Added 6 days ago
YT
Venue Rentals Coordinator (Non-Union Contract)
YWCA Toronto
Toronto, ON
- Contract
Works with customers to plan their events, assess their space needs, AV/ IT requirements and catering preferences
Added 6 days ago
Coordinator, Operations - Catering
WestJet Group
Calgary, AB
The Catering Coordinator serves as the 24/7 operational support for inflight catering within the Operations Control Centre (OCC). This role provides real-time monitoring, coordination, and…
Added 6 days ago
Concierge
Optima Living
St. Albert, AB
…team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service…

WestJet Group

Coordinator, Operations - Catering

Calgary, AB, Canada

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Job details

Experience: 2-5 years of experience in airline operations, airport operations, inflight services, catering operations, or a related operational environment.
Posting language: English
Posted: Oct 19, 2026

Original job description

Please note: This position is not eligible for remote work under our hybrid work policy.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Coordinator, Operations - Catering

The Catering Coordinator serves as the 24/7 operational support for inflight catering within the Operations Control Centre (OCC). This role provides real-time monitoring, coordination, and decision support to ensure onboard catering services are delivered safely, efficiently, and in alignment with operational and guest experience standards across the network.

Acting as the primary liaison between internal operational teams and third-party catering providers, the coordinator manages catering-related disruptions, supports operational recovery efforts, and provides expert guidance during both day-to-day operations and irregular operations.

Responsibilities

Serve as the Operations Control Centre's catering subject matter expert, providing real-time operational guidance, risk assessments, and recommendations during both normal and disrupted operations.
Manage catering-related operational disruptions and recovery efforts, including shortages, delays, aircraft substitutions, diversions, cancellations, and service impacts, while balancing guest experience, operational performance, and cost.
Act as the primary liaison between network-level decision makers and catering providers, communicating operational impacts, service adjustments, recovery plans, and escalation requirements across the network.
Administer catering operational reporting and processes, including delay documentation and coding, review of catering-related incident hazard reports, coordination of vendor investigations, and escalation of recurring issues.
Drive operational excellence and compliance by investigating root causes of operational issues, identifying continuous improvement opportunities, and ensuring adherence to airline policies, food safety regulations, aviation security requirements, and operational standards.

Qualifications

2-5 years of experience in airline operations, airport operations, inflight services, catering operations, or a related operational environment.
Experience working in an Operations Control Centre, Network Operations Centre, or 24/7 operational environment is considered an asset.
Strong understanding of airline operational processes and disruption management.
Knowledge of airline delay coding and operational performance reporting is an asset.

Skills

Strong operational judgment, problem-solving, and risk assessment skills, with the ability to make sound decisions in a fast-paced, time-sensitive environment.
Excellent communication, collaboration, and stakeholder management abilities.
Strong organizational and analytical skills, with attention to detail and the ability to manage multiple priorities while driving continuous improvement.
Proven ability to work independently, remain calm under pressure, and respond effectively during operational disruptions.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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More about this job

Responsibilities

The Catering Coordinator provides 24/7 operational support and real-time monitoring for inflight catering within the Operations Control Centre. They act as the primary liaison between internal teams and third-party providers to manage disruptions and ensure service standards are met.

Requirements

Candidates must have 2-5 years of experience in airline, airport, or catering operations. A strong understanding of airline operational processes and the ability to work in a fast-paced, 24/7 environment is required.

Skills

Operational judgment
Problem-solving
Risk assessment
Communication
Collaboration
Stakeholder management
Organizational skills
Analytical skills
Attention to detail
Disruption management
Operational reporting
Decision support

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Airline operations
Operations Control Centre
Catering
Inflight services
Disruption management
Vendor management
Risk assessment
Operational reporting
Food safety
Aviation security
Network operations
Incident hazard reports
Continuous improvement
Logistics
Supply chain

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