Jobs in Canada

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Added 32 mins ago
Ecommerce Operations Manager (18-month temporary position)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Working within the extended Marketing team and reporting to the Manager, Ecommerce, the Ecommerce Operations Manager leads the operational planning, governance and delivery of Air Canada…
Added 1 hour ago
KC
Manager, Human Resources – Mergers & Acquisitions
KPMG Canada
Toronto, ON
- Full-time
…all aspects of the Deal lifecycle advising on the operational enablement of large, global M&A programs. In HR M&A we support clients in managing the overall employee experience and advise…
Added 1 hour ago
Ecommerce Operations Manager
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Working within the extended Marketing team and reporting to the Manager, Ecommerce, the Ecommerce Operations Manager leads the operational planning, governance and delivery of Air Canada…
Added 2 hours ago
LC
Product Manager, ServiceNow
Loblaw Companies Limited
Brampton, ON
- Full-time
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of…
Added 3 hours ago
V
Marketing and Communications Manager
Vaultie
Toronto, ON
- Full-time
‍At Vaultie, we're at the forefront of digital trust. We help law firms, banks, and governments build
Added 3 hours ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
Role Overview At Blu Element, the Product Manager is the driving force behind our hardware and accessory roadmap. While our Product Lead shapes the portfolio vision and high-level strategy,…
Added 4 hours ago
B
Recruitment Coordinator
BinSentry
Kitchener, ON
- Temporary
…across Canada and the United States. Working closely with the Manager, Recruitment and HR Enablement, the successful candidate will help maintain organized, timely, and positive hiring…
Added 5 hours ago
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
As the Bilingual Proposal Coordinator, you will be the primary representative of Sunlife’s Sales Enablement Proposal team. Supporting Group Benefits Business Development teams across Canada…
Added 6 hours ago
BS
Marketing Manager - Professionals
Bushbalm Skincare
Ottawa, ON
- Full-time
Bushbalm is looking for a Marketing Manager, Professional Channel to drive the execution of Bushbalm's PRO marketing strategy through integrated campaigns, market insights, and…
Added 7 hours ago
HL
Senior Manager, Data and AI
High Liner Foods
Halifax, NS · ON · Mississauga, ON
- Full-time
Reporting to the Senior Director, Information Technology, the Senior Manager, Data and AI is accountable for building and leading High Liner Foods' enterprise Data and AI practice. The role…
Added 10 hours ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 10 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 12 hours ago
Senior Regional Marketing Manager, North America (Hybrid)
Nitro
Toronto, ON
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer…
Added 18 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 20 hours ago
E
Manager of Insights and AI
Equinix
Toronto, ON
- Full-time
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Added 21 hours ago
OH
Senior Program Manager
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
The Senior Program Manager also leads Agile practice enablement and transformation, establishing enterprise standards, coaching teams and leaders, removing impediments, and driving…
Added 22 hours ago
E
Associate Brand Manager – Dairy
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
…for an energetic, curious, and collaborative Associate Brand Manager to join our team in Mississauga, supporting our Canadian Dairy & Ruminant…
Added 22 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Kspace Technologies is a technology solutions and digital transformation company helping businesses build, modernize, integrate, and manage the systems that support their operations and…
Added 1 day ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…reporting, business insights, coaching resources, campaigns and enablement initiatives that help improve branch-leader effectiveness, employee productivity, advice quality, relationship…
Added 1 day ago
OH
Senior Program Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Program Manager also leads Agile practice enablement and transformation, establishing enterprise standards, coaching teams and leaders, removing impediments, and driving…
Added 1 day ago
1
Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity…
Added 1 day ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Experience with Power Apps and Power Automate for business process automation and workflow enablement.
Added 1 day ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…reporting, business insights, coaching resources, campaigns and enablement initiatives that help improve branch-leader effectiveness, employee productivity, advice quality, relationship…
Added 1 day ago
E
Process Excellence Senior Manager
Equinix
Toronto, ON
- Full-time
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Added 1 day ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Support the development of repeatable Cloud & Hybrid Network security sales motions, technical enablement programs, and customer success frameworks,

Closed listing

WestJet Group

Intermediate Product Owner, Email CRM - 12 Month Term

Calgary, AB, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Oct 2, 2026
Experience: 3–5+ years of experience in CRM, digital marketing, marketing technology, product ownership, marketing automation or a related discipline.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of Role:

The Guest Retention & Engagement team oversees email, website, mobile app and other owned channel content marketing for WestJet. Why is this important? This role is the electronic messaging voice of WestJet. It represents our brand in millions of direct interactions with guests. These interactions can be everything from enticing promotional offers that start guests dreaming about their next tropical getaway, to providing them critical information about their upcoming travels or Rewards membership.

The Intermediate Product Owner, CRM & Marketing Automation is responsible for the technical delivery and ongoing evolution of WestJet's CRM and marketing automation capabilities. This role works at the intersection of Marketing, Technology, Data and Customer Experience, translating business needs into technical solutions that enable personalized, automated and scalable customer communications.

The role has a strong focus on customer journey orchestration, workflow development, data and platform capabilities. The Product Owner will work closely with CRM Strategists and business stakeholders to understand desired customer experiences, then define and prioritize the technical requirements needed to bring those experiences to life.

Reporting to the Manager, CRM Ops and Enablement, you will own and support the development of CRM capabilities within WestJet's Martech ecosystem. This includes designing and building workflows and customer journeys, defining business and technical requirements, supporting platform enhancements, coordinating testing and releases, and working with Technology and vendor partners to resolve issues and deliver new capabilities.

The successful candidate combines product ownership, technical problem solving and CRM expertise, with an understanding of how customer data, marketing technology and journey orchestration can work together to deliver better guest experiences.

Key Deliverables Include:

Own the technical development and delivery of CRM customer journeys, workflows and automated communications across email, push, and other owned channels.
Partner with CRM Strategists and business stakeholders to translate customer experience and marketing requirements into technical requirements, journey designs and workflow solutions.
Design and build complex workflows using Marketing Automation and Journey Orchestration technology, including triggers, audience criteria, decision logic, personalization and communication rules.
Manage and prioritize the CRM technology product backlog, balancing business priorities, technical dependencies, platform enhancements and operational requirements.
Identify opportunities to move from manual, campaign based execution toward automated, reusable and always on customer journeys.
Define data requirements and work with Data and Technology teams to enable new customer attributes, events, audiences, integrations and real-time triggers.
Coordinate technical development, QA, UAT and deployment of new CRM capabilities and customer journeys.
Troubleshoot complex issues involving workflow configuration, customer data, segmentation, personalization, integrations and marketing automation platforms.
Work with Technology teams, vendors and platform partners to investigate and resolve technical issues and implement new functionality.
Develop and maintain technical documentation, including requirements, workflow logic, journey architecture, business rules and operational processes.
Identify opportunities to improve the scalability, reliability and efficiency of the CRM technology ecosystem.
Evaluate new Martech capabilities and make recommendations on how they can be leveraged to improve customer experiences and reduce manual effort.
Establish and maintain standards, best practices and governance for CRM journey development and marketing automation.
Partner with Analytics and CRM teams to ensure journeys are measurable and support effective testing, optimization and performance reporting.
Provide technical guidance and support to CRM Strategists and other stakeholders using the Martech ecosystem.
Build strong relationships across Marketing, Technology, Data and other business areas, becoming a trusted product and technical partner.
Learn – continuously. And help team members and stakeholders learn too!

Qualifications & Experience:

Education: Education in Marketing or Communications considered an asset.
3–5+ years of experience in CRM, digital marketing, marketing technology, product ownership, marketing automation or a related discipline.
Technical skills: Hands on experience with an enterprise Marketing Automation or Journey Orchestration platform, preferably Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, or similar.
Experience designing and implementing customer journeys, automated communications and marketing workflows.
Business Acumen: Excellent communication and interpersonal skills with the capability of establishing respect and credibility through actions. The ability to work on multiple projects, meet deadlines and work well under pressure. Ability to work independently with minimal direction, while also functioning and contributing as part of a team. Proactive, energetic personality with an inquiring mind that can also work under tight deadlines.
Fun: at WestJet we pride ourselves on our fun and friendly customer focus. We take our jobs seriously, but not ourselves.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

About employer

More about this job

Responsibilities

Own the technical development and ongoing improvement of CRM journeys, workflows, and automated communications across email, push, and other owned channels. Translate business and customer experience needs into technical solutions, manage the product backlog, coordinate testing and releases, resolve platform issues, and improve CRM capabilities and governance.

Requirements

The role requires 3–5+ years of experience in CRM, digital marketing, marketing technology, product ownership, marketing automation, or a related field, plus hands-on experience with an enterprise marketing automation or journey orchestration platform. Candidates should have experience designing customer journeys and workflows, strong communication and organizational skills, and the ability to work independently and collaboratively under deadlines.

Skills

CRM Product Ownership
Marketing Automation
Workflow Development
Adobe Campaign
Adobe Journey Optimizer
Salesforce Marketing Cloud
Requirements Definition
Product Backlog Management
Customer Data Management
Personalization
Quality Assurance
User Acceptance Testing
Troubleshooting
Stakeholder Collaboration
Technical Documentation

Benefits

Travel Privileges
Savings Programs
Flexible Benefits

Visa sponsorship

Not detected in the job text

Keywords

CRM
Marketing Automation
Journey Orchestration
Adobe Campaign
Adobe Journey Optimizer
Salesforce Marketing Cloud
Martech
Customer Journeys
Automated Communications
Workflow Development
Email Marketing
Push Notifications
Customer Data
Audience Segmentation
Personalization
Real-Time Triggers
Data Integrations
Product Backlog
Technical Requirements
Quality Assurance
User Acceptance Testing
Deployment
Platform Enhancements
Analytics
Performance Reporting
Governance
Customer Experience
Owned Channels

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Jobs in Canada