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Added 7 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Excellent problem-solving skills and be able to conduct qualitative and quantitative analysis.
Added 7 mins ago
R|
Postdoctoral Fellow
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Experience with bioinformatics, biostatistics, computational biology or quantitative data analysis.
Added 8 mins ago
SF
Research Scientist – Virology and Antibody Characterization
Simon Fraser University
Burnaby, BC
- $60,000 to $75,000 CAD / year
- Full-time
Perform real-time cell analysis (RTCA) and other quantitative assays to evaluate virus infection and antibody-mediated inhibition.
Added 1 hour ago
T
TD Asset Management Investment Management Intern/Co-op (Summer 2027)
TD
Toronto, ON
- Full-time
…and retail mutual funds, across both active fundamental and quantitative-based solutions, private debts and alternative investments including real estate,…
Added 1 hour ago
PC
Leadership & Talent Development Assoc. Consultant, Temporary Full Time, Leadership & Talent Development
Providence Care
Kingston, ON
- Full-time
Conducts needs assessments and analysis using data-based methodologies (qualitative and quantitative), identify critical issues, root causes, assess client needs, and recommend, design…
Added 1 hour ago
T
TD Asset Management Investment Management Intern/Co-op (Summer 2027)
TD
Toronto, ON
- Full-time
…and retail mutual funds, across both active fundamental and quantitative-based solutions, private debts and alternative investments including real estate,…
Added 3 hours ago
V
Sr Specialist - Project Estimating & Cost Control
Vale
Canada
- Full-time
Support quantitative risk analysis and contingency determination activities through collaboration with project risk management teams.
Added 3 hours ago
BH
Fraud Prevention and Investigation Manager
BC Housing
Burnaby, BC
- Full-time
…integrity, corporate governance, research, qualitative and quantitative data analysis, policy analysis, and project/program…
Added 3 hours ago
V
Sr. Specialist - Project Risk Management
Vale
Canada
- Full-time
Lead all major risk assessments for projects in Canada. This includes supporting quantitative risk analysis activities, including contingency assessment, probabilistic forecasting, schedule…
Added 4 hours ago
UO
Scientific Data Specialist
University of Victoria
Victoria, BC
- Full-time
Essential qualifications include excellent problem solving and interpersonal skills as well as a strong quantitative and technical background in relevant fields.
Added 4 hours ago
OH
Senior Specialist, Indigenous Mental Health and Addictions, Prevention and Wellness
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Added 4 hours ago
SE
Data Analyst
Sports Experts
Laval, QC
- Full-time
Bachelor's degree in quantitative discipline (mathematics, statistics, computer science, economics)
Added 4 hours ago
BS
Pricing and Packaging Specialist
Bentley Systems
Quebec, QC · Canada Quebec QC Office
- Full-time
Added 4 hours ago
FA
Analyst, Real Estate Investments
Fengate Asset Management
Toronto, ON
- Full-time
Provide key strategic insights through the use of quantitative and qualitative data (on a location and market-level basis) to inform land acquisitions, development, and project…
Added 5 hours ago
AC
Global Benefits Senior Consultant
Aon Corporation
Montreal, QC
- Full-time
Bachelor’s degree (business, mathematics, finance, economics or other degrees where quantitative skills are required is preferred).
Added 5 hours ago
J
Risk Analyst, Transit/Rail
Jacobs
Toronto, ON
- $90,000 to $135,000 USD / year
- Full-time
…processes and contribute to informed decision-making through quantitative and qualitative risk…
Added 5 hours ago
II
Industry Affairs Associate
ISCT, International Society for Cell & Gene Therapy
Vancouver, BC
- Full-time
Preparing detailed qualitative and quantitative reports and effective PowerPoint presentations
Added 5 hours ago
T
Senior Manager, Pricing, Pension Risk Transfer
TD
Toronto, ON
- Full-time
Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Finance, Economics, or a related quantitative field.
Added 6 hours ago
AC
Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Volunteer
Bachelor's degree in Actuarial Science, Mathematics, Statistics, Data Science, or a related quantitative discipline. Equivalent experience will also be considered.
Added 6 hours ago
PC
Operations Consulting - Senior Associate
PwC Canada
Toronto, ON
- Full-time
Convert complex data into meaningful insights with qualitative and/or quantitative evidence
Added 6 hours ago
W
Machine Learning Scientist I
Wayfair
Toronto, ON
- $132,440 to $145,684 CAD / year
- Full-time
Develop and scale state-of-the-art machine learning methods and quantitative models to address core business problems
Added 6 hours ago
NI
Junior Technician - Analytical Chemistry
Noze Inc.
Montreal, QC
- Full-time
Process analytical test data, perform basic statistical evaluations, and document quantitative and qualitative findings as per relevant ISO and CLSI guidelines.
Added 6 hours ago
MU
Teaching Assistant- Winter 2027- Research Methods (POTH 401)
McGill University
Montreal, QC · Hosmer House
- Part-time
Knowledge and understanding of research methods (research question development, study design, quantitative analyses) is required.
Added 6 hours ago
C
Consultant, Risk Analytics (9 Month Fixed Term)
CIBC
Toronto, ON
- Full-time
Quantitative Analytics – Lead the quantitative analytical work based on model risks, business needs and regulatory requirements while fostering a continuous improvement culture. Demonstrate…
Added 6 hours ago
D
Principal Product Manager
Docker
Remote, Canada
- Full-time
- Remote
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's…

WestJet Group

Intermediate Product Owner, WestJet App - 12 Month Term

Calgary, AB, Canada

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Job details

Apply by: Nov 3, 2026
Experience: Typically 6+ years of experience in Product Ownership, Product Management, Business Analysis, Digital Product, Mobile Product, or related disciplines.
Posting language: English
Posted: Oct 19, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of the Role

The WestJet App is being transformed into a Day of Travel Command Centre, helping guests navigate their journey with greater confidence through timely information, self-service tools, disruption support, personalized experiences, and seamless access to their travel information.

We are looking for an Intermediate Product Owner to help bring this vision to life.

Working within an agile product team, you will own a portfolio of mobile app capabilities and initiatives, driving them from discovery through delivery and ongoing optimization. You will work closely with developers, designers, analysts, and business stakeholders to deliver experiences that create measurable value for guests and the business.

You will also play a key role in maintaining a strong pulse on the voice of the guest. By partnering with teams across the business and proactively monitoring App Store reviews, guest feedback, analytics, and operational insights, you will help ensure product decisions are informed by real guest needs and real-world performance.

Success means delivering meaningful product improvements while maintaining a constant pulse on the health of the mobile experience. You will own initiatives that contribute to the evolution of the WestJet App as a Day of Travel Command Centre while ensuring guest feedback, analytics, product quality, and real-world usage insights continuously shape what we build next.

The ideal candidate combines strong product ownership skills with curiosity, accountability, and an obsession with quality. They are equally comfortable discussing roadmap priorities, investigating guest-reported issues, reviewing analytics, and delivering initiatives that improve the mobile experience.

You will help create an app experience that guests trust, rely on, and want to return to throughout their journey.

Key Responsibilities

Own and deliver mobile app initiatives from discovery through launch and post-launch measurement.
Define requirements, user stories, acceptance criteria, and OKR aligned success metrics.
Manage and prioritize product backlogs in alignment with guest needs, business objectives, and technical considerations.
Partner closely with Development, UX, QA, and Analytics teams to deliver valuable guest experiences.
Take accountability for the successful delivery, adoption, quality, and ongoing performance of assigned product initiatives.

Act as a champion for the guest by ensuring feedback and insights are reflected in product decisions and roadmap discussions.
Build strong partnerships with teams across Guest Experience, Operations, Loyalty, Marketing, Guest Support, and Digital to understand guest needs and opportunities.
Proactively monitor App Store reviews, guest feedback channels, surveys, operational insights, and product analytics to identify trends and recurring themes.
Translate guest feedback and insights into actionable recommendations, product enhancements, and backlog priorities.

Develop a deep understanding of how guests use and experience the WestJet App.
Investigate, validate, and document guest-reported issues, defects, and usability concerns.
Reproduce issues and create detailed bug reports that support efficient diagnosis and resolution by development teams.
Support beta programs, testing activities, and release validation to ensure a high-quality guest experience.
Champion continuous improvement and maintain a high standard of product quality, reliability, and attention to detail.

Monitor key product health, adoption, engagement, and guest satisfaction metrics.
Evaluate whether delivered capabilities are achieving intended guest and business outcomes.
Use qualitative and quantitative insights to identify opportunities for optimization and future investment.
Partner with analytics teams to develop meaningful measures of success and inform product decisions.

Experience & Qualifications

Diploma or bachelor's degree in Business, Technology, Product Management, Computer Science, or a related field.
Typically 6+ years of experience in Product Ownership, Product Management, Business Analysis, Digital Product, Mobile Product, or related disciplines.
Experience leading initiatives from discovery through delivery within Agile product delivery environments.
Proven experience in backlog management, user story development, prioritization, and stakeholder collaboration.
Experience using feedback, operational insights, analytics, and performance metrics to inform product decisions.
Strong understanding of software development lifecycles and digital product delivery.
Experience supporting consumer-facing mobile applications or digital experiences is considered an asset.
Experience within travel, loyalty, digital commerce, or guest experience environments is considered an asset.
Demonstrates ownership, accountability, and a results-oriented mindset.
Has exceptional attention to detail and takes pride in delivering high-quality experiences.
Is naturally curious and motivated to understand how products perform in the hands of real guests.
Has strong analytical and problem-solving capabilities.
Balances guest needs, business objectives, technical constraints, and delivery timelines.
Builds strong relationships and collaborates effectively across teams and stakeholder groups.
Communicates clearly with both technical and non-technical audiences.
Has a passion for digital products, guest experiences, and continuous learning.
Understands that small details can have a significant impact on the guest experience.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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More about this job

Responsibilities

The Product Owner will manage and prioritize the mobile app backlog to deliver meaningful guest experiences from discovery through launch. They will collaborate with cross-functional teams to ensure product decisions are informed by guest feedback, analytics, and operational insights.

Requirements

Candidates should have 6+ years of experience in product management or related disciplines within an Agile environment. A diploma or bachelor's degree in Business, Technology, or a related field is required.

Skills

Product ownership
Agile methodology
Backlog management
User story development
Stakeholder collaboration
Data analytics
Mobile app development
Product roadmap
Quality assurance
Problem solving
Communication
Customer experience
Performance metrics
Requirement gathering
Digital product management

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
Mobile App
Agile
Product Management
Backlog
User Stories
Analytics
Customer Experience
Digital Product
Stakeholder Management
Quality Assurance
Travel Industry
Loyalty
Digital Commerce
OKR
Beta Programs
Product Roadmap
Operational Insights
Usability

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