Manager, External Affairs

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Location & Travel: This role is based in Ottawa, Ontario and is primarily work-from-home. The successful candidate must reside in the Ottawa area and be available for approximately 25% travel as required.

Overview of the role

WestJet is seeking a Manager, External Affairs to support our corporate and external affairs strategy. Reporting to the Head of External Affairs, this role will help drive WestJet’s advocacy efforts, partnerships and sponsorships, and provide critical policy research and stakeholder engagement support.

The successful candidate will play a key role in representing WestJet’s interests at the federal and occasionally provincial levels, crafting policy and advocacy materials, supporting government and stakeholder relationships, and ensuring seamless execution of sponsorship and partnership initiatives. The candidate will be responsible for representing WestJet in Ottawa, in coordination with the Head of External Affairs, and must also be able to act as a spokesperson for the company as required at events and other speaking opportunities.

This position will require strategic thinking, strong communication skills, and a strong understanding of government relations and regulatory affairs. This role presents an exciting opportunity to contribute to WestJet’s external relations strategy while developing key partnerships and shaping the airline’s public and regulatory engagement.

Key Deliverables

• Represent WestJet’s interests in federal-level advocacy and as needed, engage with provinces, other key partners and stakeholders to advance external affairs objectives.
• Support day-to-day engagement and execution of sponsorship and partnership initiatives to align with WestJet’s strategic priorities.
• Provide in-depth policy analysis, briefing materials, and research to support WestJet’s advocacy and government relations strategy.
• Support and help execute strategic events, market announcements, inaugurals, and partner-driven initiatives that align with WestJet’s corporate strategy.
• Draft and, at times, deliver policy positions, speeches, presentations, and other internal and external advocacy materials, with the ability to adapt messaging for different audiences.
• Work closely with WestJet leadership, communications teams, and government relations stakeholders to enhance the airline’s priorities and engagement efforts.
• Support engagement with industry association partners.

Experience & Qualifications

• Bachelor’s degree in Political Science, Public Relations, Communications, Economics, Business, or a related field.
• 6-8 years of experience in government relations, public affairs, policy analysis, or stakeholder engagement.
• Superior writing and research skills with experience crafting briefing materials, press releases, and advocacy documents.
• Strong ability to adapt writing style and tone to suit various audiences, from government officials and industry leaders to media, internal teams, and the public.
• Proven ability to convey complex issues to various external audiences.
• Familiarity with government structures and legislative functions and systems throughout Canada.
• Excellent public speaking experience, comfortable acting as a WestJet ambassador and spokesperson.
• Proven negotiation and relationship-building skills with experience engaging government officials, regulatory bodies, and industry groups.
• Business and industry acumen, and/or an understanding of aviation sector dynamics and regulatory challenges.
• A strategic and consultative approach to public affairs/communications planning and ability to work as an advisor to senior leadership teams.
• Based in Ottawa, with the ability and willingness to travel up to 25% to Calgary and other locations as required to support business priorities, advocacy meetings, events and stakeholder engagement.
• Self-starter with the ability to work independently, take initiative, build strong relationships and move priorities forward, while staying connected and collaborating effectively with a geographically dispersed team.
• French language proficiency is preferred.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs 

Think we’re a great fit? Apply now!

About WestJet Group of Companies 

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please visit westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.