Find work in Canada.

530,683 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Represents the business/group on Governance/Risk Working Groups/Forums and provides regular updates.
Added 10 mins ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Sustainability Strategy, Decarbonization, you will support with developing and executing…
Added 10 mins ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
We are looking for a Commercial Manager / Senior Commercial Manager to help grow our renewable energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead…
Added 10 mins ago
LC
Occupational Health & Safety (OHS) Manager
Lactalis Canada
Belleville, ON
- Full-time
Based out of Belleville, Ontario, the onsite Occupational, Health & Safety (“OHS”) Manager will be responsible for providing leadership and oversight for the site in charge establishing…
Added 24 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on
Added 40 mins ago
AC
Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
The Manager, Enterprise Data Platform & Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be…
Added 40 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 40 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Direct reports: Senior IT Systems Manager, plus additional technical staff as required
Added 1 hour ago
OS
Inventory and Materials Specialist
Orion Steel Group
Edmonton, AB
- Full-time
…Edmonton, Alberta. This position reports to the Senior Procurement Manager and is responsible for maintaining the accuracy, reliability, and control of inventory across the main warehouse…
Added 1 hour ago
T
Program Change Control Manager
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a Program Change Control Manager who owns the integrity, governance, and governance level intake of the organization's project delivery pipeline. This role is…
Added 1 hour ago
T
Non-Technical Publications Manager
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a Non-Technical Publications Manager who is responsible for the leadership, coordination, governance and continuous improvement of the non-technical…
Added 1 hour ago
EPL Digital Communications Specialist - Marketing and Communications Division
City of Edmonton
AB
…creative problem-solving. Reporting to the Digital Communications Manager, you will manage EPL's websites and other digital properties, coordinate web requests and platform enhancements,…
Added 1 hour ago
S
Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge…
Added 1 hour ago
S
Accounts Payable Manager (15 month term)
Stantec
Edmonton, AB
- Full-time
Maintain a strong control environment, including vendor master data governance and payment controls, to reduce financial, operational, compliance, and fraud-related risk.
Added 1 hour ago
T
Site Reliability Engineer Lead
TD
Toronto, ON
- Full-time
…Balance Sheet Management (TBSM) by engineering the systems, data platforms, and infrastructure used to measure, monitor, and manage liquidity and market risk across Canada and the…
Added 1 hour ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
…behavioral indicators, Open Banking information and financial data, using advanced analytics and AI to identify drivers of client advocacy, predict client friction, link client experience…
Added 1 hour ago
M
Senior Technology Project Manager, Group Functions Technology
Manulife
Toronto, ON
- Full-time
Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives…
Added 2 hours ago
Senior Financial Analyst
BWXT
Toronto, ON
As our Senior Financial Analyst you will be responsible for delivering accurate, insightful financial data to support decision-making across Commercial Operations. This role will lead a…
Added 2 hours ago
Data Analyst Intern (Winter/January 2027, 12 Months)
Internship List
Burnaby, BC · Oakville, ON · Toronto, ON
The Global Data Operations & Governance (GDOG) team owns the certified metrics, scheduled data pipelines and data standards that teams across Geotab rely on. As an intern you will help…
Added 2 hours ago
CI
Associate, Private & Alternative Asset Operations (12-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Reporting to the Manager, Private and Alternative Asset Operations, you will oversee investment operations activities, strengthen processes and controls, and collaborate with internal and…
Added 2 hours ago
CO
Project Manager – AI Building and Zoning Review
City of Niagara Falls
Niagara Falls, ON · Wayne Thomson Building
- Full-time
Support data governance by designing secure, role-based access and managing data integrity.
Added 2 hours ago
T
PMO Manager Lead
Thales
Ottawa, ON
- Full-time
Reporting to the Head of PMO, the PMO Manager Lead works closely with Program Managers to ensure that Thales’ in-service support programs are delivered efficiently, compliantly, and in…
Added 2 hours ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
The Manager, Compliance – Model and Data Governance is responsible for ensuring AI and data usage within TDS Compliance aligns with enterprise strategy and governance principles. The role…
Added 3 hours ago
M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
…enablement, workforce modernization, value realization, and governance agenda. You will lead analytical and transformation workstreams, develop business cases and executive insights, and…
Added 3 hours ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
Use data and stakeholder feedback to identify improvements, inform recommendations and report progress and outcomes to the leadership team and governance forums.

WestJet Group

Program Manager, Fraud

Calgary, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Experience: 5+ years of experience in program management, fraud, risk management, loyalty, financial services, cybersecurity, digital products, or a related field.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of role:

The Loyalty team is responsible for the strategy, evolution and performance of the WestJet Rewards program, delivering a compelling loyalty proposition that drives member engagement and creates long-term value for WestJet and its partners.

We are seeking a Program Manager to lead WestJet Rewards’ Loyalty fraud program, with responsibility for leading the strategy, development, and ongoing management of WestJet’s loyalty fraud program. This role brings together cross-functional teams to strengthen fraud prevention, detection, response, and recovery capabilities while protecting members, loyalty assets, and the overall integrity of the loyalty program.

Acting as the central point of coordination for loyalty fraud, the Program Manager will identify emerging risks, establish program priorities, drive implementation of fraud mitigation initiatives, and ensure effective processes are in place to respond to fraud incidents. The role will partner closely with teams across Loyalty, Cybersecurity, Digital, Technology, Data & Analytics, Legal, Finance, Rewards Support, and other areas of the organization.

Key Responsibilities

Loyalty Fraud Strategy & Program Management:

Define and manage the Loyalty Fraud strategy and roadmap across prevention, detection, response and recovery
Monitor fraud trends across WestJet Rewards and partner activity, identifying emerging risks and capability gaps across the loyalty member lifecycle, including enrollment, account access, earning, linking and transfers, redemption, and account recovery.
Monitor industry trends and benchmark fraud practices across loyalty programs and relevant industries
Prioritize and lead initiatives that strengthen fraud prevention, detection, response, and recovery capabilities.
Coordinate cross-functional delivery of fraud-related initiatives and ensure risks, dependencies, and decisions are effectively managed.
Assess fraud considerations associated with new and existing loyalty partnerships, capabilities and member propositions

Fraud Prevention & Detection

Partner with Cybersecurity, Technology, Digital, and Analytics teams to identify and implement appropriate fraud prevention and detection capabilities.
Support the development of business rules, thresholds, controls, monitoring, alerts, and other mechanisms to identify suspicious member activity.
Evaluate opportunities to introduce technology and automation that improve fraud detection and reduce manual effort.
Monitor emerging fraud trends, vulnerabilities, and attack patterns relevant to loyalty programs.

Incident Response & Recovery

Establish clear processes and accountabilities for managing loyalty fraud incidents.
Coordinate cross-functional response to significant fraud events, ensuring appropriate stakeholders are engaged and actions are tracked through resolution.
Develop and maintain policies and procedures for member account recovery, identity verification, reimbursement, and post-incident monitoring.
Lead post-incident reviews to identify root causes, control gaps, and opportunities to prevent recurrence.

Governance & Performance

Establish fraud governance, escalation pathways, and decision-making forums.
Develop reporting and KPIs to monitor fraud activity, financial exposure, operational performance, and effectiveness of fraud controls.
Provide regular updates and recommendations to senior leadership on fraud trends, incidents, risks, and program priorities.
Maintain documentation of fraud policies, processes, controls, and accountabilities.

Cross-Functional Leadership

Serve as the central business lead for loyalty fraud across the organization.
Build strong relationships across Loyalty, Cybersecurity, Technology, Digital, Analytics, Legal, Finance, Contact Centre, and other relevant teams.
Translate fraud risks and technical considerations into clear business impacts, priorities, and recommendations.
Drive alignment and accountability across teams where fraud responsibilities span multiple functions.

Experience and qualifications:

5+ years of experience in program management, fraud, risk management, loyalty, financial services, cybersecurity, digital products, or a related field.
Demonstrated experience leading complex, cross-functional programs and initiatives.
Strong understanding of fraud risk, controls, governance, and incident management; experience within loyalty programs, payments, financial services, or digital platforms is an asset.
Experience developing business processes, policies, operating models, or control frameworks.
Strong analytical skills with the ability to interpret data, identify trends, and translate findings into actionable recommendations.
Experience developing executive-level reporting, presentations, and business cases.
Strong stakeholder management and communication skills, with the ability to influence across functions and levels of an organization.
Ability to operate effectively in a rapidly evolving environment and manage multiple priorities.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

Apply About employer

More about this job

Responsibilities

The Program Manager will lead the strategy, development, and management of the loyalty fraud program to protect assets and program integrity. They will coordinate cross-functional teams to identify risks, implement mitigation initiatives, and manage incident response and recovery.

Requirements

Candidates must have 5+ years of experience in program management, fraud, risk management, or a related field. Strong analytical skills and the ability to influence stakeholders across various organizational levels are essential.

Skills

Program management
Fraud prevention
Risk management
Loyalty programs
Data analysis
Stakeholder management
Incident response
Cybersecurity
Strategic planning
Process improvement
Governance
Financial services
Digital products
Cross-functional leadership
Reporting
Policy development

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Fraud strategy
Loyalty rewards
Risk assessment
Cybersecurity
Data analytics
Incident management
Governance
KPIs
Business process
Automation
Stakeholder management
Financial exposure
Compliance
Identity verification
Root cause analysis
Program roadmap
Digital platforms
Cross-functional collaboration
Policy documentation
Risk mitigation

Report this job