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Added 4 hours ago
M
Senior Internal Auditor
Metrolinx
Toronto, ON
- Full-time
…related risk assessments under the supervision of the Audit…
Added 4 hours ago
TU
Case Manager, Student Academic Support
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Case Manager, Student Academic Support, is responsible for managing complex graduate student cases, particularly with regard to the intersection of academic progress and financial,…
Added 6 hours ago
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Senior Manager, Portfolio Governance & Delivery (IT Capital Projects)
Liberty
Oakville, ON
- $120,000 to $170,000 CAD / year
- Full-time
Business case management to ensure projects have a defined business case with measurable benefits for a ROI
Added 6 hours ago
Senior Manager, Portfolio Governance & Delivery
Liberty Utilities
Oakville, ON
Business case management to ensure projects have a defined business case with measurable benefits for a ROI
Added 6 hours ago
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Manager of Insights and AI
Equinix
Toronto, ON
- Full-time
The Manager of Insights and AI will help Equinix’s Global Communications team better understand its impact, apply AI to everyday work, and operate more effectively.
Added 7 hours ago
KD
Associate Brand Manager
Keurig Dr Pepper
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Keurig Dr Pepper (KDP) is seeking a dynamic and results-driven Associate Brand Manager to join the Dr Pepper, Crush, and Schweppes brand team in Canada. The successful candidate will be…
Added 7 hours ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…patients. We are currently seeking a dynamic Ramp-Up Account Manager focused on New Dental Practice Growth to join our team. This role is essential to expanding our client base by…
Added 7 hours ago
AE
Category Manager, Indirect Procurement
Arc'teryx Equipment
North Vancouver, BC
- Full-time
The Category Manager, Indirect Procurement, owns sourcing and category strategy for Commercial Retail, Store Development and Facilities, and may support additional indirect spend categories…
Added 7 hours ago
CL
Solutions Architect - Enterprise Content Management (ECM)
Canada Life
London, ON
- Full-time
Strong understanding of: Content Management, Workflow and Case Management, Business Process Automation, Document Management, Records Management, Document Composition, Knowledge Management
Added 7 hours ago
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CASE MANAGER – HIV/AIDS RESPONSE TEAM (HART)
Sanctum Care Group
Saskatoon, SK
- Full-time
The key responsibilities in the Case Manager’s role include:
Added 8 hours ago
LH
Outreach Worker
Lookout Housing and Health
Campbell River, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
Added 8 hours ago
LH
Outreach Worker
Lookout Housing and Health
Campbell River, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
Added 8 hours ago
LH
Job Developer
Lifemark Health Group
Fort McMurray, AB
- Full-time
Career and employment counselling, job development/placement and marketing, case management, government programming facilitation experience an asset
Added 8 hours ago
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Category Manager, Indirect Procurement
ARC'TERYX
North Vancouver, BC
- Full-time
The Category Manager, Indirect Procurement, owns sourcing and category strategy for Commercial Retail, Store Development and Facilities, and may support additional indirect spend categories…
Added 8 hours ago
AC
Software Engineer - SQL / C#
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Added 9 hours ago
Program Manager - Operations
WestJet Group
Calgary, AB
WestJet is seeking a Program Manager, Operations. This is an exciting opportunity to join one of WestJet’s most impactful teams, playing a key role in advancing our ElevateOps strategy and…
Added 9 hours ago
Residence Support Worker, Justice (Surrey)
Connective
Surrey, BC
Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives
Added 9 hours ago
Casual Residence Worker, Mental Health (Amble)
Connective
Coquitlam, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 9 hours ago
UO
Case Manager, Student Academic Support
University of British Columbia
Vancouver, BC · UBCV | Thea Koerner House (THEA)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Case Manager, Student Academic Support, is responsible for managing complex graduate student cases, particularly with regard to the intersection of academic progress and financial,…
Added 9 hours ago
S
Case Manager (Kelowna) - Full-Time, Permanent
Strive
Kelowna, BC
- Full-time
An exciting opportunity exists for the right individual to work as Assisted Independent Living Case Manager. The successful candidate will be joining a progressive non-profit organization…
Added 9 hours ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Montreal, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 9 hours ago
MN
Case Manager
Mi'kmaw Native Friendship Centre
Halifax, NS
- Full-time
Direction 180, a program of the Mi’kmaw Native Friendship Centre is looking for One (1) Case Manager. The Case Manager is the first point of contact for all clients seeking opioid agonist…
Added 9 hours ago
CR
Associate Manager, Case Management
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
The Associate Manager, Case Management is responsible for workflow management by coordinating and overseeing the day-to-day operations of service delivery or support teams. They set and…
Added 9 hours ago
E
Fin Intelligent Transformation Mgr
eBay
Toronto, ON
- Full-time
We are seeking a Finance Intelligent Transformation Manager to join eBay's FIT organization! This role partners closely with various finance teams to enable intelligent automation through…
Added 9 hours ago
NC
Housing Support Worker
Neighbours Community Homes
Canada
- Full-time
…approach. The Housing Support Worker reports to the Housing Support Manager and works collaboratively with a multi-disciplinary team with staff from the Property Services and Finance…

WestJet Group

Program Manager - Operations

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 25, 2026
Experience: 8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of the role:

WestJet is seeking a Program Manager, Operations. This is an exciting opportunity to join one of WestJet’s most impactful teams, playing a key role in advancing our ElevateOps strategy and driving enterprise-wide performance improvements. The team has been instrumental in delivering initiatives that enhance operational reliability, improve the guest experience, and contribute to the strong performance outcomes that have earned WestJet industry recognition for on-time performance and completion factor results.

Reporting to the Senior Manager, Operations Performance, you will lead complex, cross-functional initiatives that transform strategic priorities into actionable plans and measurable business outcomes. Partnering closely with senior operational leaders, you will identify opportunities for improvement, solve complex business challenges, and guide initiatives from concept through execution. You will establish program governance, drive delivery excellence, and develop meaningful performance measures while fostering stakeholder alignment, engagement, and accountability. This role combines strategic thinking, operational problem-solving, and program leadership, requiring someone who can effectively navigate between strategy and execution, while influencing outcomes across diverse teams and organizational levels.

As a member of this high-performing team, you will play a key role in shaping the future of operational performance at WestJet, delivering initiatives that drive measurable improvements and lasting business outcomes.

Key deliverables include:

Lead a portfolio of operational performance and transformation initiatives, including opportunity identification, prioritization, roadmapping and delivery.
Partner with senior leaders to diagnose business challenges, evaluate opportunities and develop recommendations, business cases and implementation plans.
Lead complex cross-functional programs and projects, managing scope, milestones, risks, dependencies and outcomes.
Facilitate executive steering committees, working groups and stakeholder sessions, creating alignment and driving decisions.
Build executive-level recommendations and presentations that translate complex analysis into clear decisions, actions and next steps.
Mobilize teams and drive delivery across organizational boundaries without direct authority.
Track outcomes and adapt plans to ensure initiatives deliver sustainable results.

Experience and qualifications:

8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Proven experience leading complex, cross-functional initiatives from strategy through implementation.
Strong analytical and structured problem-solving skills, with the ability to turn ambiguity into a clear path forward.
Experience partnering with senior leaders and influencing across organizational boundaries.
Strong program management, facilitation, communication and stakeholder engagement skills.
Experience developing business cases, recommendations and executive presentations to support investment and decision-making.
Comfortable managing multiple priorities in a fast-paced, complex operational environment.
Post-secondary degree or diploma in Business, Operations or a related field.

Assets:

Experience in aviation maintenance, transportation, logistics, or another highly regulated operational environment, partnering with maintenance teams and technical subject matter experts.
Program or project management certification or formal training.
Experience with Lean, Agile or continuous improvement methodologies.
Proven experience leading or supporting the implementation of new technologies, systems, digital solutions, or process improvements, including change management activities that enable successful adoption and sustained business outcomes.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Program Manager will lead complex, cross-functional operational initiatives to drive performance improvements and strategic goals. They are responsible for managing program governance, facilitating stakeholder alignment, and translating business challenges into actionable implementation plans.

Requirements

Candidates must have 8–12 years of experience in program management, business transformation, or strategy roles, along with a post-secondary degree in Business or Operations. Strong analytical skills, the ability to influence across organizational boundaries, and experience with operational environments are essential.

Skills

Program management
Project management
Business transformation
Operational performance
Strategic planning
Cross-functional leadership
Stakeholder engagement
Analytical skills
Problem-solving
Change management
Executive communication
Lean
Agile
Continuous improvement
Business case development

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Operations
ElevateOps
Operational reliability
Performance outcomes
Cross-functional
Governance
Roadmapping
Business cases
Aviation
Logistics
Lean
Agile
Continuous improvement
Change management
Digital solutions
Strategy
Execution
Stakeholder management
Data analysis

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Work requirements

Jobs in Canada