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Added 22 mins ago
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File Maintenance Clerk BCR
Co-op
Prince George, BC
- Full-time
Who We Are: At Four Rivers Co-op, we do business differently. As a co-operative, we focus on supporting Western Canadians, giving back to our communities, and promoting sustainable growth.…
Added 22 mins ago
Slot Attendant
Playtime Casino
Kelowna, BC
…and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth…
Added 22 mins ago
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Senior Design Engineer
Graymont
Calgary, AB
- Full-time
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission…
Added 38 mins ago
AY
Global Operations Coordinator
Avison Young Canada
Toronto, ON
- Full-time
…enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental…
Added 38 mins ago
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HR Technology Senior Consultant - Talent Applications
Deloitte
Toronto, ON
- Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 38 mins ago
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Process Integrator Lead
BRP
Valcourt, QC
- Full-time
…toolsets across our various product lines (Product Lines / Business Units). At the intersection of rigorous engineering and operational support, you will play a central role in helping…
Added 38 mins ago
DF
Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Full-time
Dress for Success Central Alberta is a non-profit organization dedicated to empowering women to achieve economic independence and long-term success. Through career development programming…
Added 38 mins ago
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Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Experience with Microsoft Dynamics 365 Business Central
Added 38 mins ago
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Senior Identity and Reliability Engneering Specialist - Ping Forgerock
HRConnects
Montreal, QC
- Full-time
…teams across the organization to support current and future business…
Added 52 mins ago
Category Specialist
WestJet Group
Calgary, AB
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Added 53 mins ago
DF
Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Part-time
Dress for Success Central Alberta is a non-profit organization dedicated to empowering women to achieve economic independence and long-term success. Through career development programming…
Added 1 hour ago
SN
169R1-26-3 Psychosocial Spirit Bereavement Clinician
Six Nations
Ohsweken, ON
- Full-time
Receives referrals (central intake) for palliative and hospice care.
Added 1 hour ago
MD
Federal Audit Contract Liaison / Human Services Program Representative 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
Added 1 hour ago
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Manager Facilities Analysis and Technical Services
CAMH
Toronto, ON
- Full-time
A degree or diploma from a university or college program in a business or technical field is required, with a facilities-specific degree, certification, or related technical designation…
Added 1 hour ago
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PT Infusion Nurse (Prince George, BC, on-site)
Sentrex Health Solutions
Prince George, BC
- Part-time
Work Hours: Monday to Friday - standard business hours
Added 1 hour ago
UH
Epic Application Analyst - Patient Flow
University Health Network
Toronto, ON
- Full-time
The Epic Application Analyst is responsible for system and business analysis, application configuration and build, testing, implementation, troubleshooting, and ongoing support. This…
Added 1 hour ago
RR
Mid-Market Account Executive
Rose Rocket
Remote, Canada
- Full-time
- Remote
…helping carriers, brokers, and logistics providers run their business more efficiently, from dispatch and billing to customer visibility and analytics. We're a fast-growing, venture-backed…
Added 1 hour ago
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Sustainable Energy Advisor - GTA
Lightenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Prepare Technical Reports & Presentations – Develop professional reports, business cases, energy models, and client presentations.
Added 1 hour ago
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Senior Business Analyst, HR Applications (Workday)
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Director, HR Applications, Brookfield Renewable is seeking an experienced and highly motivated Senior Business Analyst, HR Applications (Workday) to join our team. The…
Added 2 hours ago
CH
Business Systems Analyst
Charton Hobbs Group
Montreal, QC
- Full-time
As our Business Systems Analyst, you will keep the platforms that run Charton Hobbs Group’s commercial operations reliable and their data trusted. You will lead Tier 2 and Tier 3 support…
Added 2 hours ago
TS
Communications Advisor, Digital Communication and Website Management
Technical Standards & Safety Authority (TSSA)
Toronto, ON
- Full-time
Digital communications are central to TSSA’s vision for a safer Ontario. As part of the Communications team, you'll use your expertise in digital content, website management, and online…
Added 2 hours ago
Water Strategy Manager, AWS Water Team
Amazon
Toronto, ON
…infrastructure projects across multiple geographies in the central and southern US regions by facilitating close collaboration between both internal and external stakeholders. Internally,…
Added 2 hours ago
AT
Production Support Engineer (Deposit Systems)
Aarorn Technologies Inc
Montreal, QC
- $60 CAD / hour
- Contract
…Publisher and Oracle PL/SQL. Because this platform serves as the central hub for institutional financial accounting and reporting, a solid foundational understanding of financial data…
Added 3 hours ago
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Senior Manager, Trade Compliance
BMO
Toronto, ON · FCP
- Full-time
…expectations, and enterprise compliance programs. Acts as a central point of coordination for audits, regulatory examinations, compliance reviews, control testing, issue remediation,…
Added 3 hours ago
Specialist Solutions
Independent Electricity System Operator
Canada
Business Unit: Information and Technology Services

WestJet Group

Senior Analyst - Commercial Technology

Calgary, AB, Canada

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Job details

Apply by: Nov 12, 2026
Experience: 8+ years of relevant experience supporting, implementing, or delivering enterprise technology solutions.
Posting language: English
Posted: Oct 27, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of role:

The Senior Analyst is responsible for being a lead technical resource within the Marketing, GX, Sales, and Cargo Technology Team within Commercial Tech Solutions, supporting and providing technical expertise across key systems that enable business value for WestJet.

Being the lead analyst within an operational and enablement pod for the respective business groups, the senior analyst will administer, implement key improvements, troubleshoot issues, and resolve incidents within the technology stack that supports the business unit. Playing a key role in change, incident, and release management for the product stack, the analyst will maintain the stability and functionality of the systems supported.

The senior analyst will lead the technical aspects within the scrum methodology and will participate in estimations, planning, and delivery of sprints. Can be asked to provide input on developing requirements and propose solutions that meet business needs.

Key deliverables / responsibilities include:

Administration of relevant technology within their product or operationally focused team

Technical lead for sprint work items identified as priority within timelines

Leads in change, incident, problem management tasks within product team

Understanding of overall architecture of technology supported and how to identify and troubleshoot challenges within, provides insights and expertise where required
Lead the review/analysis of the effectiveness and efficiency of existing systems in developing strategies, for improving or further leveraging these systems.
Assist/lead in the requirements gathering, design and implementation of new applications, upgrades, or enhancements to existing applications

Ticket management, documentation of steps taken to fix or improve work items

Knowledge management input, development of support runbooks and transition to operation process

Responsible to ensure that all knowledge management is up to date and published for technology supported

Ownership of security posture within technology stack supported

Participation in relevant audits if required

Requirement to be on call if supporting a Tier 1 / 2 platform or process

Mentorship of Analyst group within the wider team

Experience and qualifications:

College diploma or university degree in Computer Science, Information Systems, Management Information Systems, or a related discipline; an equivalent combination of education and relevant experience will also be considered.
8+ years of relevant experience supporting, implementing, or delivering enterprise technology solutions.
Strong organizational and time-management skills, with demonstrated ability to manage multiple priorities in a fast-paced operational environment.
Experience in the design, implementation, integration, and operationalization of web-based, hosted, proprietary, and SaaS platforms.
Working knowledge of MS SQL and Oracle database environments, with experience using scripting or automation technologies such as PowerShell and Python.
DevOps experience is an asset
Strong incident and problem management capabilities, including troubleshooting, root-cause analysis, and resolution of complex application and platform issues.
Demonstrated ability to quickly learn and adapt to new technologies, platforms, and business processes.
Solid understanding of ITIL processes and documentation standards; ITIL certification is considered an asset.
Experience with Marketing automation and journey orchestration, including the development and support of scalable automated campaign workflows, queries, and data integrations while maintaining platform stability and business continuity.
Experience working with and coordinating multiple third-party technology vendors.
Exceptional collaboration and stakeholder-management skills, with the ability to build strong partnerships across Business and IT, translate business needs into technical solutions, communicate complex concepts clearly, and influence teams toward aligned outcomes.
Strong written communication and documentation skills, including the ability to develop business and technical requirements, process documentation, solution definitions, and operational procedures.
Ability to participate in an on-call rotation supporting business-critical services, including after-hours support (24/7)

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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More about this job

Responsibilities

The Senior Analyst serves as a lead technical resource for Marketing, Sales, and Cargo technology teams, managing system stability, incidents, and releases. They are responsible for troubleshooting, implementing technical improvements, and mentoring junior analysts within the team.

Requirements

Candidates must have at least 8 years of experience in enterprise technology solutions and a relevant degree in Computer Science or Information Systems. Strong proficiency in database environments, scripting, and ITIL processes is required, along with the ability to participate in an on-call rotation.

Skills

Technical analysis
Incident management
Problem management
Change management
Release management
Scrum methodology
Requirements gathering
System architecture
MS SQL
Oracle
PowerShell
Python
DevOps
Marketing automation
Stakeholder management
Documentation

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Senior Analyst
Commercial Technology
Marketing Technology
Sales Technology
Cargo Technology
Scrum
ITIL
MS SQL
Oracle
PowerShell
Python
DevOps
SaaS
Incident Management
Problem Management
Change Management
Release Management
Marketing Automation
Journey Orchestration
Data Integration
System Architecture
Technical Support
Stakeholder Management
Enterprise Technology
Runbooks
Security Posture
Automation
Business Continuity
Vendor Coordination
Operational Support

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