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Added 4 days ago
Senior QA Analyst
Range
Toronto, ON
We're looking for a Senior QA Analyst to join our team in a hands-on senior individual contributor role. This is an opportunity for someone who is passionate about test automation, quality…
Added 19 days ago
Analyste QA senior, SDET – Tests de paiements, d’API et d’événements / Senior QA Analyst, SDET – Payments, API & Event Testing
Expleo
Montreal, QC
Contract
EXPLEO GROUP CANADA is looking for a Senior QA Analyst, SDET – Payments, API & Event Testing to join our team in M
Added 20 days ago
Senior QA Analyst
Kensington
Toronto, ON
We're looking for a Senior QA Analyst to join our team in a hands-on senior individual contributor role. This is an opportunity for someone who is passionate about test automation, quality…
Added 20 days ago
Senior QA Analyst
TripArc
Toronto, ON
We're looking for a Senior QA Analyst to join our team in a hands-on senior individual contributor role. This is an opportunity for someone who is passionate about test automation, quality…
Added 20 days ago
Senior QA Analyst
Range Group - Job Postings
Toronto, ON
We're looking for a Senior QA Analyst to join our team in a hands-on senior individual contributor role. This is an opportunity for someone who is passionate about test automation, quality…
Added 1 month ago
Analyste senior AQ, données / Senior QA Analyst, Data
WB Games Montreal Inc.
Montreal, QC
Full-time
WB Games Montreal, a division of Warner Bros. Interactive Entertainment (WBIE), seeks a Senior QA Analyst, Data.
Added 1 month ago
Analyste senior AQ, données / Senior QA Analyst, Data
Warner Bros. Discovery
Montreal, QC
Full-time
WB Games Montreal, a division of Warner Bros. Interactive Entertainment (WBIE), seeks a Senior QA Analyst, Data.
Added 9 days ago
Senior QA Analyst
Financeit
Toronto, ON
$95,000 to $105,000 CAD / year
Full-time
We are looking for a Senior QA Analyst to join our testing team! You'll get to work on an amazing team, collaborating closely with Developers, Designers & Product Managers. With a mix of…
Added 9 days ago
Senior QA Analyst
Financeit
Remote, Canada
Full-time · Remote
We are looking for a Senior QA Analyst to join our testing team! You’ll get to work on an amazing team, collaborating closely with Developers, Designers & Product Managers. With a mix of…
Added 4 months ago
Senior QA Analyst
Viv Technologies Inc.
Toronto, Ontario
Full-time
The Senior QA Analyst is an integral member of the manual Quality Assurance team and is responsible for manual testing of Viv’s web and mobile applications to ensure proper functionality…
Added 5 days ago
Senior Quality Analyst
WestJet Group
Calgary, AB
We are seeking a highly skilled and motivated Senior Quality Assurance (QA) Analyst to join our IT Unified Communications Team which focuses on the delivery and operational maintenance of…
Added 5 days ago
Senior Quality Analyst
WestJet Group
Calgary, AB
We are seeking a highly skilled and motivated Senior Quality Assurance (QA) Analyst to join our IT Unified Communications Team which focuses on the delivery and operational maintenance of…
Added 5 months ago
Associate Principal - Program & Project Management
LTM
Ontario · Ontario, Canada
$110,000 to $130,000 USD / year
Full-time
…development team composed of a Technical Lead Engineer, Business Analyst, two Senior Software Engineers, one Mid-Level Software Engineer, one QA Engineer and one Senior SDET In coordination…
Added 9 hours ago
Associate Director, Senior Quality Assurance Tester
RBC
Montreal, QC
Full-time
Technical Diploma and 4+ years of Quality Analyst experience with proficiency in QA processes, test deliverables, defining test plans
Added 2 days ago
Cybersecurity Incident Manager
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
Full-time
Monitor and report on key performance indicators and metrics for the level 2 senior security analyst team, confirming service level agreements and objectives are achieved.
Added 2 days ago
Technical Analyst Advisory (Capital Markets Technology)
Scotiabank
Toronto, ON
We are looking for a strong Technical Analyst Advisory to join Global Banking and Markets Engineering (GBME), the technology team supporting Scotiabank’s Corporate, Investment Banking, and…
Added 2 days ago
Senior Quality Analyst
Canadian Tire Corporation
Calgary, AB · Quarry Park
Full-time
The Senior Quality Analyst is an experienced Quality Engineering professional responsible for leading quality activities within assigned initiatives and ensuring effective testing across…
Added 1 day ago
Senior Quality Analyst
Canadian Tire Corporation
Calgary, AB
Full-time
The Senior Quality Analyst is an experienced Quality Engineering professional responsible for leading quality activities within assigned initiatives and ensuring effective testing across…
Added 1 day ago
Pension Business Analyst
Insight Global
Canada
Full-time
…error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with…
Added 2 days ago
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$70 to $85 CAD / hour
Contract
You'll be joining the client's Global Derivatives Technology (Capital Markets Technology) team. As a Business Systems Analyst, you'll play a pivotal role in designing and delivering…
Added 2 days ago
Senior BSA / Data Migration Specialist
Epsilon Solutions Ltd.
Toronto, ON
Contract
We are seeking an experienced Senior Business Systems Analyst / Data Migration Specialist to support data transformation or migration between Salesforce and surrounding eco system including…
Added 2 days ago
Senior BSA / Data Migration Specialist
J&M Group
Toronto, ON
Contract
We are seeking an experienced Senior Business Systems Analyst / Data Migration Specialist to support data transformation or migration between Salesforce and surrounding eco system including…
Added 3 days ago
Senior Field Services Analyst
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Reporting to the Client Services Manager, North America, the Senior Field Services Analyst leads complex and higher-risk field work across Wenco's hardware, network and software systems, at…
Added 2 days ago
Senior Field Services Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver, BC
Full-time
Reporting to the Client Services Manager, North America, the Senior Field Services Analyst leads complex and higher-risk field work across Wenco's hardware, network and software systems, at…
Added 3 days ago
Senior IT Business Analyst
MMC Corporate
Toronto, ON
Other
5+ years of experience as a Senior IT Business Analyst, managing Program Renewals end-to-end.

WestJet Group

Senior Quality Analyst

Calgary, AB, Canada

Apply by: Sep 30, 2026
Experience: 8+ years of experience as a Senior QA Analyst or in a similar role.
Posting language: English
Posted: Sep 15, 2026

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Original job description

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Why WestJet:

Join us, this is where your career story takes off.

Overview of role:

We are seeking a highly skilled and motivated Senior Quality Assurance (QA) Analyst to join our IT Unified Communications Team which focuses on the delivery and operational maintenance of various guest communications channels and contact centre platforms. As a Senior QA / Test Automation Analyst on this team, you will oversee and participate in requirements analysis, test case development, test case automation, execution of tests, defect management and other Software Testing Lifecycle related activities.

An important part of this role will be recommending improvement opportunities and relationship building with both the delivery, product and business teams. A strong-willed but cooperative approach is a must for this role.

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirement.

Key deliverables include:

Perform end-to-end testing of our communication platforms including agentic AI platforms delivering conversational voice and web messaging applications and multiple telecommunications platforms covering various functional areas and business scenarios.
Identify test cases for automation, write, maintain and execute automated tests
Collaborate with stakeholders, including product managers, product owners and developers, to understand requirements and define test objectives and strategies.
Design and execute test plans, test cases, and test scripts to validate platform functionality and ensure adherence to business and technical requirements.
Utilize various interfaces such as UI tools, API’s and databases for test execution.
Collaborate with other teams utilizing the same platform and share in reviewing respective testing approaches.
Identify, log, and track defects and issues, and work closely with the development team to investigate and resolve them in a timely manner.
Continuously assess and improve the manual testing process, methodologies, and techniques to optimize test coverage and effectiveness.
Collaborate with the development team to gain an in-depth understanding of the platform architecture and data flow for effective testing.
Analyze test results and provide comprehensive test reports to stakeholders, highlighting any risks, issues, or areas for improvement.
Collaborate with other team members to share knowledge, best practices, and lessons learned from testing activities.
Proactively identify areas within the testing process that can be automated, including test data generation, repetitive test cases, and regression testing.
Work closely with the test automation team to explore and implement automation solutions for identified test automation opportunities.
Stay up to date with emerging trends, tools, and techniques in software testing, particularly in test automation, and propose their adoption when appropriate.

Experience and qualifications:

8+ years of experience as a Senior QA Analyst or in a similar role.
Bachelor's or master's degree in computer science, Software Engineering, or a related field.
Experience in Agile development methodologies and working within Agile teams.
Strong expertise in UI test automation frameworks and tools, such as Robot, Selenium, and Appium. Proficiency in API test automation frameworks and tools, such as Postman, or SoapUI.
Experience with AI platforms and applications along with Genesys, Service Now or telecommunications technologies is an asset.
Proficiency with writing database queries in SQL and working with Message Queues to perform validations.
Solid understanding of software development methodologies, testing principles, and agile practices.
Strong analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions.
Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
Solid understanding of airline domain and entities in and surrounding the airline industry.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].

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More about this job

Responsibilities

The Senior QA Analyst will oversee requirements analysis, test case development, and test automation for communication platforms and contact center systems. They will collaborate with cross-functional teams to identify defects, improve testing methodologies, and ensure platform functionality through end-to-end testing.

Requirements

Candidates must have 8+ years of experience in QA and a bachelor's or master's degree in computer science or a related field. Proficiency in UI and API test automation frameworks, SQL, and Agile methodologies is required.

Skills

Test automation
Requirements analysis
Defect management
Software testing lifecycle
UI test automation
API test automation
SQL
Message queues
Agile methodologies
Robot framework
Selenium
Appium
Postman
SoapUI
Communication skills
Problem-solving

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Senior Quality Analyst
QA
Test Automation
Unified Communications
Software Testing
Robot
Selenium
Appium
Postman
SoapUI
SQL
Message Queues
Agile
Genesys
Service Now
AI platforms
Telecommunications
API
UI
Regression testing
Test plans
Test scripts
Database queries
Software engineering
Airline industry

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