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Added 3 mins ago
CE
Pricing Analyst / Analyste de la tarification
Carrier Enterprise Canada
Brampton, ON
- $85,000 to $105,000 CAD / year
- Full-time
…our Brampton, ON offices, this role reports directly to the Director of Pricing and plays a critical part in shaping our pricing strategy by leveraging market analysis and structured price…
Added 3 mins ago
T
Director, Brand, Marketing and Customer Experience
TransLink
Vancouver, BC · Greater Vancouver, BC
- $133,680 to $200,520 CAD / year
- Full-time
…strategic direction for TransLink's brand, marketing, customer experience and ridership development functions. Leads the development and delivery of strategies, programs and initiatives,…
Added 3 mins ago
PI
Director of Finance & Controller
Progressive Industrial Fluids Ltd
London, ON
- Full-time
Controller & Director of Finance – Path to VP Finance
Added 4 mins ago
H
Director Nursing Services
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Director of Care (DOC) serves leads and oversees the resident care, recreation, therapies, social work, family care and medical relation areas of Stensrud Lodge, a…
Added 4 mins ago
C
Director, Capital Markets Accounting
CIBC
Toronto, ON
- Full-time
You can demonstrate experience in concepts and processes for the accounting of financial instruments including fixed income, derivatives, repo/reverse repos, and other loans products. You…
Added 4 mins ago
M-
Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
…and understand the assembled stack. Reporting to the Senior Director of Engineering, you will lead the architecture and hands-on implementation of the control-plane APIs, services, state…
Added 4 mins ago
B
DIRECTOR / ASSISTANT VICE PRESIDENT, CREDIT AND INVESTMENT RISK MANAGEMENT - Growth and Transition Capital
BDC
Montreal, QC
- Full-time
The Director / Assistant Vice President (AVP), Credit & Investment Risk Management (CIRM), in collaboration with the Vice President, CIRM will maintain and improve the quality of BDC’s…
Added 4 mins ago
Talent Service and Delivery - Program Lead - Associate Director
EY
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…supports global Talent programs that improve the EY employee experience, enable HR teams, and support business leaders with high-quality Talent services and…
Added 19 mins ago
M
People Operations Systems Analyst
Medisca
ON
- Full-time
…platforms and People & Culture workflows. Reporting to the Director, HRIS & Total Rewards, this role acts as the subject matter expert for system functionality, driving enhancements,…
Added 19 mins ago
AS
Customer Financial Services Manager (90001)
ABC Supply Co., Inc.
Calgary, AB
- Full-time
Recommend the suspension of credit privileges to the Branch Managers, and using discretion elevate disagreements too the Managing Director.
Added 19 mins ago
JR
Program and Operations Manager
Jumpstart Refugee Talent
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- Full-time
…organization’s day-to-day operations. Working closely with the Executive Director, the Manager will coordinate programs from planning through evaluation. They will manage funding…
Added 19 mins ago
JR
Director of Strategy and Partnerships
Jumpstart Refugee Talent
Mississauga, ON
- Full-time
…diverse backgrounds, is currently looking to add an experienced Director of Strategy and Partnerships to their…
Added 19 mins ago
Director, Integrated Marketing
Kensington
Toronto, ON
You'll bring hands-on experience from luxury marketing, where the audience is discerning, the product is considered, and brand consistency matters at every touchpoint. This role is a true…
Added 19 mins ago
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Sr. HR Business Partner
Thumbtack
Remote, Canada
- Full-time
- Remote
…personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and…
Added 19 mins ago
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Senior Graphic Artist - Studio Casino Games
Hard Rock Digital
Remote, Canada
- Full-time
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…customer-obsessed - we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting…
Added 19 mins ago
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Director, Counterparty Credit Risk Models, Global Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
As part of the Group Risk Management team, the Director, Counterparty Credit Risk Analytics leads a team which is responsible for the conceptual design, development, and ongoing maintenance…
Added 33 mins ago
CO
COORDINATOR TRAINING & DEVELOPMENT # 66666
City of Toronto
Toronto, ON
- Full-time
Prepares reports for managers and the director, making recommendations or changes in operational processes, includes appropriate staffing levels and resource allocation.
Added 33 mins ago
CM
Director, People and Workplace Culture
Canadian Museum of Immigration at Pier 21 / Musée canadien de l'immigration du Quai 21
Halifax, NS
- $87,277 to $118,447 CAD / year
- Full-time
The Director, People and Workplace Culture serves as the strategic leader responsible for building an engaged, inclusive, safe, and high-performing workplace that enables the Canadian…
Added 33 mins ago
KG
Intermediate Risk and Control Analyst
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Toronto, ON
- Full-time
At least 5+ years of experience in Operational Controls Testing
Added 33 mins ago
TS
Customer Success Specialist
Texada Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
4+ years of experience in Customer Success or Account Management, with a focus on enterprise and mid-market customers.
Added 33 mins ago
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Independent Account Executive - PowerSports
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Relentless Curiosity. We seek to understand and improve our customers’ experience.
Added 33 mins ago
JC
Senior Project Director
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Proven experience as a Senior Project Director, Project Director, Program Director, Senior Project Manager, or equivalent senior project leadership role.
Added 33 mins ago
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Field Excellence Lead, Nephrology
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Added 33 mins ago
PU
Regional Manager - West Midlands
poltronesofà UK
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- Full-time
Ensure operational standards are maintained across the region, delivering a consistently exceptional customer experience in every showroom.
Added 33 mins ago
AS
System Designer
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Canada
- Full-time
…executed efficiently. You will be reporting directly to the Director of Customer Operations, collaborating with various teams to deliver high-quality service and support the company's…

WestJet Group

Specialist, Procurement – Enablement, Training and Communications

Calgary, AB, Canada

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Job details

Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Role Overview:

Reporting to the Director of Procurement, Process, and Strategy, this role will advance Supply Chain and Procurement Excellence at WestJet by leading procurement communications, training, and change enablement. Working across Procurement, business units, corporate functions, and suppliers, the successful candidate will help employees adopt procurement systems, policies, processes, and new ways of working.

The role is accountable for ensuring that Supply Chain and Procurement employees and stakeholders understand and can effectively use procurement systems, tools, policies, processes, and procedures. It will also translate the team’s capability and functional excellence strategy into clear communications that explain the vision, progress, and expected business outcomes.

The successful candidate will bring exceptional communication skills and significant experience strengthening functional capability through modern communication, training, and change management practices. As part of the Process and Strategy team, the role will help develop and improve the technology and data roadmap, process documentation, talent and engagement plans, continuous improvement and benchmarking practices, and category and supplier performance capabilities.

As the lead communications resource for Supply Chain and Procurement, this role will develop and deliver executive communications and presentations – including value creation updates, business-unit training, system functionality updates, supplier communications, cross-functional process improvement communications, transformation change plans, employee scorecards, town halls, and business review materials.

The role will identify and implement opportunities to improve standardization, efficiency, and ways of working. Working with system users and partner teams, the role will also identify process and system risks, recommend and implement effective controls, and communicate the procurement enablement journey to stakeholders.

Success in this role will be demonstrated through strong stakeholder adoption of procurement processes and systems, accessible and current training and knowledge content, effective change implementation, and measurable improvements in procurement capability and performance.

Key deliverables include:

Develop, maintain, communicate, and deliver education, guidance, and training for Supply Chain and Procurement policies, procedures, systems, and tools.

Collaborate with the team to develop, implement, and continuously improve value creation and performance scorecards.

Partner with stakeholders to plan, develop, and deliver Supply Chain and Procurement communications tailored to different audiences, including communications related to policies, processes, systems, and organizational changes.

Work cross-functionally to develop and execute change management plans that build stakeholder awareness, readiness, adoption, and sustained use of new processes, systems, and ways of working.

Represent change enablement on Procurement projects by assessing stakeholder impacts, developing change and communication strategies, coordinating implementation activities, and supporting adoption.

Proactively support team members and business partners with documentation, deficiency remediation, process improvement, policy development, training, and problem solving.

Lead and deliver departmental events, including quarterly town halls, internal communications, and training sessions.

Co-manage Supply Chain and Procurement’s continuous improvement intake process by assessing opportunities, supporting prioritization, assigning ownership, monitoring progress, and leading selected initiatives.

Support Intake-to-Pay system administration by partnering with business-unit stakeholders and IT to resolve system performance issues, provide end-user support, enable new features, coordinate release testing, and develop and maintain process and system training content.

Develop and maintain Procurement knowledge content and information architecture across relevant SharePoint sites, ensuring materials are current, accessible, and easy for employees and stakeholders to navigate.

Develop, execute, and evaluate annual Supply Chain and Procurement training and development plans aligned with functional priorities and identified capability gaps.

Experience and qualifications:

Exceptional written, verbal, and presentation skills, with demonstrated ability to create clear, high-quality communications for executive, employee, supplier, and cross-functional audiences.

Seven or more years of progressive experience in Procurement or Supply Chain, with demonstrated knowledge of procurement processes, stakeholder engagement, and organizational enablement.

Previous Category Management, contracting, or buying experience is an asset.

Demonstrated experience developing and implementing change management plans that achieve measurable stakeholder readiness, adoption, and sustained business outcomes.

Experience designing and delivering training using multiple instructional methods and formats for varied audiences, including the development of supporting learning content.

Experience supporting or implementing Source-to-Pay or other procurement technology solutions, such as Coupa or JDE/Oracle, including change enablement, testing, user support, and training.

Strong process orientation, analytical judgment, attention to detail, and a record of delivering continuous improvement and measurable results.

Demonstrated ability to influence decisions and build alignment across Procurement, business units, corporate functions, suppliers, and technical teams without relying on direct authority.

Collaborative, service-oriented approach and demonstrated ability to build trusted partnerships with stakeholders and Procurement colleagues.

Ability to manage multiple projects and competing priorities, adjust plans as business needs change, and deliver high-quality work within tight timelines.

Ability to work independently, exercise sound judgment, solve problems, manage time effectively, and maintain a high level of confidentiality.

Technical writing experience is an asset.

PROSCI Change Management, Lean Six Sigma, or equivalent certification is an asset.

Post-secondary education in Procurement, Supply Chain Management, Business Administration, Commerce, Communications, Adult Education, or a related discipline is preferred.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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More about this job

Responsibilities

The specialist will lead procurement communications, training, and change enablement to ensure effective adoption of systems and policies. They will also manage departmental events, continuous improvement initiatives, and support system administration for procurement tools.

Requirements

Candidates must have seven or more years of progressive experience in procurement or supply chain with strong communication and change management skills. A post-secondary education in a relevant discipline is preferred, along with proficiency in procurement technology solutions.

Skills

Procurement
Supply chain management
Change management
Communication
Training development
Stakeholder engagement
Process improvement
Project management
Technical writing
Data analysis
Strategic planning
Vendor management
Instructional design
System administration
Performance measurement

Benefits

Travel privileges
Savings programs
Benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Supply Chain
Change Management
Communications
Training
Stakeholder Engagement
Process Improvement
SharePoint
Coupa
Oracle
JDE
Lean Six Sigma
PROSCI
Category Management
Source-to-Pay
Performance Scorecards
Instructional Design
Technical Writing
Project Management
Data Roadmap
Business Strategy
Policy Development
Continuous Improvement
Vendor Performance
Organizational Enablement

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