Jobs in Canada

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Added 3 mins ago
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Manager, Commercial Management
Metrolinx
Toronto, ON
- Full-time
…implementation of the Ontario Line South Civils project. You will lead and provide oversight of commercial governance and decision-making including coordination across the corporation,…
Added 3 hours ago
AH
Senior Systems Analyst
Alberta Health Services
Calgary, AB
- Full-time
Health Shared Services (HSS) is seeking a Senior IT Analyst that has systems administration and implementation experience with Clinical Critical Messaging (CCM) solutions, for the role of…
Added 7 hours ago
S
Talent Advisor, AI Labs
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Partner deeply with senior engineering and research leaders to shape hiring strategy, define ideal candidate profiles, and influence how we compete for elite technical talent
Added 7 hours ago
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Sr. Analyst, TMT Commercial Business
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
We are seeking a proactive, strategic, and detail-minded Strategic Field Events Senior Analyst to join our Americas Field Marketing team, specializing in the Technology, Media, and…
Added 7 hours ago
J
Associate Vice President, Salesforce Engineering & Development
Jobgether
Canada
- Full-time
We are seeking an experienced engineering executive to lead and transform a Salesforce engineering and development organization, driving technical excellence, operational maturity, and…
Added 8 hours ago
L
Senior Solution Architect - People and Culture Technology
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 8 hours ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
…division manager with strong leadership abilities and broad technical expertise in civil, linear infrastructure, and water/wastewater engineering to join our team as the Municipal Division…
Added 8 hours ago
J
Staff Threat Intelligence Researcher
Jobgether
Canada
- $86,000 to $240,000 USD / year
- Full-time
The Staff Threat Intelligence Researcher is a senior individual contributor responsible for leading complex investigations into emerging cyber threats, active campaigns, and high-impact…
Added 8 hours ago
S
Test Development Engineer
SCIEX
Vaughan, ON
- $110,000 to $123,000 CAD / year
- Full-time
…independently coordinates cross-functional activities, manages supplier technical execution and provides guidance to less-experienced…
Added 8 hours ago
A
Senior Project Electrical Engineer
ABB
Calgary, AB
- Full-time
ABB is seeking a Senior Project Electrical Engineer to join our team. In this role, you will provide technical leadership and oversee the successful execution of multidisciplinary…
Added 10 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 10 hours ago
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RQ11687 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 10 hours ago
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RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 10 hours ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 10 hours ago
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RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 10 hours ago
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RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
GC
Production Coordinator - EA SPORTS™ NHL
Game Companies
Vancouver, BC
- Full-time
This position is hybrid and requires onsite presence in our EAV office three days per week
Added 11 hours ago
DC
Test Development Engineer
Danaher Corporation
Concord, ON · AB · CAN - Concord - AB Sciex LP
- $110,000 to $123,000 CAD / year
- Full-time
…independently coordinates cross-functional activities, manages supplier technical execution and provides guidance to less-experienced…
Added 11 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
The Principal Geotechnical Engineer – Tailings and Dams will provide senior technical and project leadership for geotechnical engineering associated with mine tailings facilities, earth…
Added 11 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
Lead customer-facing implementations across the UKG Pro Suite, coordinating customer teams, UKG consultants, technical build teams, and other project resources.
Added 11 hours ago
Q
Sr Staff Engineer - Verification, CI/CD Infrastructure & Embedded Hardware (AISW)
Qualcomm
Markham, ON
- Full-time
The Sr Staff Engineer Engineer, Verification (CI/CD & Embedded HW) is a senior individual contributor responsible for designing, scaling, and hardening CI/CD infrastructure and verification…
Added 11 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 11 hours ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
Added 11 hours ago
GC
Senior Environment Artist (Lead)
Game Companies
Toronto, ON
- Full-time
We are looking for a Senior level Environment Artist to join our growing team on an unannounced title fantasy Action RPG title. As our Lead Environment Artist on the project, you should…
Added 12 hours ago
AC
Senior Underwriter and Team Leader
APRIL Canada Insurance
Toronto, ON
- Full-time
…leads broker development and gathers market feedback, and with technical specialists across…

WestJet Group

Sr Business Analyst - Disruption Management

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of Role

WestJet is looking for an experienced Senior Business Analyst to join our Disruption Management team, reporting into the Portfolio Manager, Disruption Management.

Initially, this role will have a significant focus on disruption visualization and the implementation of an OCC Decision Support capability. You will lead the business analysis required to deeply understand how operational teams identify, assess and respond to disruption, helping define the information, visualization, business rules and decision-support capabilities needed to enable faster, more informed operational decisions.

As the Disruption Management portfolio evolves, the role will expand to support broader initiatives across the end-to-end disruption journey, translating complex operational challenges into clearly defined requirements, capabilities and measurable outcomes.

Working across Operations, OCC, frontline, commercial, Product and Technology teams, you will bring together operational expertise, data and stakeholder perspectives to ensure we solve the right problems and deliver meaningful improvements for our guests, employees and operation.

Key Deliverables

OCC Decision Support & Disruption Visualization

Lead discovery and business analysis supporting the implementation of the OCC Decision Support capability.
Develop a deep understanding of OCC decision-making, including what information is required, when it is required and how it should be presented to support effective disruption response.
Define business needs and requirements for disruption visualization, situational awareness, alerts, decision support and operational information.
Work closely with OCC SMEs, Product, Technology and other operational stakeholders to translate complex operational needs into actionable requirements.
Identify data, process, integration and business-rule dependencies required to enable effective decision support.

Business Analysis & Process Design

Lead discovery to define business problems, root causes, operational impacts and desired outcomes.
Develop current- and future-state processes and capabilities, identifying gaps and opportunities for simplification, standardization and automation.
Conduct options, impact and feasibility analysis to support portfolio and investment decisions.
Translate operational and strategic priorities into clear business requirements and measurable outcomes.

Requirements & Stakeholder Leadership

Lead requirements elicitation, analysis, documentation and validation across complex cross-functional initiatives.
Facilitate workshops with operational SMEs, frontline teams, business leaders, Product and Technology.
Challenge assumptions, reconcile competing requirements and drive stakeholder alignment.
Maintain traceability from business problems and objectives through requirements, delivery and outcomes.

Data, Performance & Benefits

Analyze operational, guest and performance data to identify trends, root causes and improvement opportunities.
Establish baselines, KPIs and success measures for disruption management capabilities.
Support business case development and quantify expected operational, guest, employee and financial benefits.
Assess whether delivered capabilities are achieving intended outcomes and identify opportunities for continued optimization.

Impact & Operational Readiness

Identify cross-functional dependencies, risks, assumptions and constraints.
Assess impacts across people, process, technology, policy, data and frontline workflows.
Support operational readiness and validate that delivered solutions meet agreed business requirements.

Experience & Qualifications

Bachelor’s degree, diploma or equivalent combination of education and relevant experience.
Significant experience as a Business Analyst or Senior Business Analyst supporting complex, cross-functional business and technology initiatives.
Demonstrated ability to independently lead business analysis from discovery through implementation.
Strong experience in requirements management, process analysis, root-cause analysis and future-state design.
Demonstrated ability to understand complex operational decision-making and translate it into business and technology requirements.
Strong analytical skills with the ability to translate complex data and operational information into actionable insights.
Strong workshop facilitation and stakeholder management skills.
Experience developing business cases, options analyses, KPIs and benefits measures.
Strong written and verbal communication skills, with the ability to communicate complex operational and technical concepts to diverse audiences.
Ability to work effectively in a fast-paced, time-sensitive operational environment.
Strong critical-thinking skills and the confidence to challenge assumptions and provide evidence-based recommendations.

Assets

Experience within airline operations, OCC, disruption management, operational recovery or another complex, time-critical operational environment.
Experience defining requirements for operational decision-support, visualization, situational-awareness or real-time monitoring capabilities.
Understanding of Irregular Operations (IROP) and the impacts of disruption across guests, employees and operations.
Knowledge of airline passenger protection and regulatory requirements such as APPR, EU261 and U.S. DOT requirements.
Experience working in Agile, product-based or hybrid delivery environments.
Experience with process modelling, requirements management, data analysis and visualization tools.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

You will lead business analysis for the Disruption Management team, focusing on implementing OCC decision support capabilities and disruption visualization. This involves translating complex operational challenges into actionable requirements and measurable outcomes across cross-functional teams.

Requirements

The role requires a bachelor's degree or equivalent experience along with significant expertise in business analysis for complex, cross-functional initiatives. Candidates must demonstrate strong analytical skills, workshop facilitation abilities, and experience in process design and requirements management.

Skills

Business analysis
Requirements elicitation
Process design
Stakeholder management
Data analysis
Root-cause analysis
Workshop facilitation
Decision support
Visualization
Operational recovery
KPI development
Agile methodology
Impact analysis
Strategic planning
Critical thinking

Benefits

Travel privileges
Savings programs
Benefit programs
Friendly culture

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Disruption Management
OCC
Decision Support
Visualization
Operational Recovery
Process Analysis
Requirements Management
Stakeholder Management
KPIs
Agile
Airline Operations
Root-cause Analysis
Data Analysis
Operational Readiness
Impact Analysis
Business Case Development
IROP
APPR
EU261
U.S. DOT
Product Management
Technology
Cross-functional
Strategic Planning
Critical Thinking
Process Modeling
Situational Awareness
Real-time Monitoring
Operational Efficiency

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Work requirements

Jobs in Canada