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Added 1 day ago
Lead, Climate Asset Resilience
Toronto Transit Commission
Toronto, ON
Reporting to the Manager, Climate Adaptation & Resilience, you will lead the development, implementation, monitoring, and continuous improvement of TTC's climate asset resilience framework,…
Added 1 day ago
BJ
Sales Development Manager
Blue J
Toronto, ON
- Full-time
- Hybrid
As SDR Manager, you'll lead the team that starts most of our sales conversations. You'll hire, coach and grow a team of Sales Development Representatives who book qualified meetings with…
Added 1 day ago
TC
Elevated Support Senior Specialist
TP Canada
Canada
- Full-time
Ability to work weekend days and public holidays, as well as early morning / evening shifts
Added 1 day ago
PA
Project & Change Management Senior Consultant
Protiviti, A Div of RH Canada
Toronto, ON
- Full-time
As a Senior Consultant, you will support the successful delivery of client projects, including ERP implementations, technology deployments, and business transformation initiatives. You will…
Added 1 day ago
Senior Manager, Cyber Offerings & Solutions Lead (2 year Fixed Term), Global Consulting Services
Deloitte
Toronto, ON
Manager and monitor quality risk management tasks
Added 1 day ago
C
Unregulated Care Aide
Chartwell
St. Catharines, ON
- Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 1 day ago
OD
50% Registered Early Childhood Educator (RECE) - Regular - Agincourt Rd PS - PM EDP (2:45pm - 6:15pm)
Ottawa-Carleton District School Board
Ottawa, ON
- $26.8 to $33.8 CAD / hour
- Part-time
- Contract
The successful candidate must have good communication skills in order to effectively communicate with parents, staff, and students
Added 1 day ago
FV
24-HR Services Shelter Worker
Fred Victor Centre
Toronto, ON
- $29.4 CAD / hour
Participate in regular meetings and evaluations with Program Manager/Senior Manager
Added 1 day ago
MC
General Manager, Civil Operations
MKWA Contracting
ON
- Full-time
…and it is not intended to be a desk-based corporate general manager position. The successful candidate must be equally comfortable reviewing project performance and financial results with…
Added 1 day ago
MO
Compliance Supervisor / Superviseur de la conformité en matière d’environnement; superviseure de la conformité en matière d’environnement
Ministry of the Environment, Conservation and Parks / Ministère de l'Environnement, de la Protection de la nature et des Parcs
Thunder Bay, ON
- Full-time
This position reports to Cathy Debney, Kenora/Thunder Bay District Manager. With more than 20 years of experience in the Ontario Public Service, she has built extensive expertise in…
Added 1 day ago
Infrastructure Engineer
T&T Supermarket
ON
Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Engineer is responsible for supporting the Cloud and on-premises systems development, implementation and…
Added 1 day ago
C
Unregulated Care Aide
Chartwell
St. Catharines, ON
- Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 1 day ago
M
Surface Partner Development Manager
Microsoft
Toronto, ON
- $75,600 to $127,900 CAD / year
- Full-time
- On-site
The Surface Partner Development Manager (PDM) role in the Windows Devices Sales organization is at the forefront of bringing Surface and the Modern Workplace to the Channel. The PDM is a…
Added 1 day ago
Senior Security Architect
Black Duck Software, Inc.
Calgary, AB
…speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and…
Added 1 day ago
UO
Senior Manager, Research Contracts
University of Waterloo
Waterloo, ON
- Full-time
The Senior Manager, Research Contracts (SMRC) is responsible for negotiation of complex legal agreements governing contract research funded by industry or government departments. The SMRC…
Added 1 day ago
UO
Production Manager
University of Waterloo
Waterloo, ON
- Full-time
The Production Manager is critical to the management and execution of processes within the entire CEE portfolio (Industry Relations, Student Faculty Relations, Centre for Career…
Added 1 day ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON
- Full-time
Liaises with Faculties, Academic Support Units, Research Institutes and Centres, Senior Leadership and Institutional offices to solicit cross-institutional input into the relationship…
Added 1 day ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON
- Full-time
Liaise with Equity Office and Office of Research Equity manager to ensure materials and training are available for faculty to support their research and recruiting efforts to facilitate…
Added 1 day ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 1 day ago
Brick Supervisor, Operations
Leons Furniture Limited
Burlington, ON
Reporting to the Store Manager, the Operations Supervisor
Added 1 day ago
CO
Indigenous Business Liaison
City Of Edmonton
Edmonton, AB
- $53.03 to $66.5 CAD / hour
- Temporary
Reporting to the Manager of Business Support Programs, the Indigenous Business Liaison connects Indigenous entrepreneurs and business owners directly with municipal resources, programs, and…
Added 1 day ago
Program Manager - Operations
WestJet
Calgary, AB
Reporting to the Senior Manager, Operations Performance, you will lead complex, cross-functional initiatives that transform strategic priorities into actionable plans and measurable…
Added 1 day ago
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Senior Business Analyst, Clinical Systems
PHSA - Provincial Health Services Authority
Kelowna, BC
- $76,111 to $109,409 CAD / year
- Full-time
…inherent in all aspects of this position. Reporting to the PDHIS Manager, Primary Care and Community Information Services, the Senior Business Analyst, Clinical Systems and Technical…
Added 1 day ago
CO
Special Projects Manager
City of Saskatoon
Saskatoon, SK
- $93,293.52 to $109,486.56 CAD / year
Reporting to the Senior Project Management Engineer, this position is responsible for managing a number of projects, including analysis and planning projects, as well as construction…
Added 1 day ago
OW
Oliver Wyman - Commercial Effectiveness – Senior Consultant /Associate
Oliver Wyman, LLC
Toronto, ON
- Full-time
- Hybrid
Role: Commercial Effectiveness – Senior Consultant or Associate

WestJet

Program Manager - Operations

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of the role:

WestJet is seeking a Program Manager, Operations. This is an exciting opportunity to join one of WestJet’s most impactful teams, playing a key role in advancing our ElevateOps strategy and driving enterprise-wide performance improvements. The team has been instrumental in delivering initiatives that enhance operational reliability, improve the guest experience, and contribute to the strong performance outcomes that have earned WestJet industry recognition for on-time performance and completion factor results.

Reporting to the Senior Manager, Operations Performance, you will lead complex, cross-functional initiatives that transform strategic priorities into actionable plans and measurable business outcomes. Partnering closely with senior operational leaders, you will identify opportunities for improvement, solve complex business challenges, and guide initiatives from concept through execution. You will establish program governance, drive delivery excellence, and develop meaningful performance measures while fostering stakeholder alignment, engagement, and accountability. This role combines strategic thinking, operational problem-solving, and program leadership, requiring someone who can effectively navigate between strategy and execution, while influencing outcomes across diverse teams and organizational levels.

As a member of this high-performing team, you will play a key role in shaping the future of operational performance at WestJet, delivering initiatives that drive measurable improvements and lasting business outcomes.

Key deliverables include:

Lead a portfolio of operational performance and transformation initiatives, including opportunity identification, prioritization, roadmapping and delivery.
Partner with senior leaders to diagnose business challenges, evaluate opportunities and develop recommendations, business cases and implementation plans.
Lead complex cross-functional programs and projects, managing scope, milestones, risks, dependencies and outcomes.
Facilitate executive steering committees, working groups and stakeholder sessions, creating alignment and driving decisions.
Build executive-level recommendations and presentations that translate complex analysis into clear decisions, actions and next steps.
Mobilize teams and drive delivery across organizational boundaries without direct authority.
Track outcomes and adapt plans to ensure initiatives deliver sustainable results.

Experience and qualifications:

8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Proven experience leading complex, cross-functional initiatives from strategy through implementation.
Strong analytical and structured problem-solving skills, with the ability to turn ambiguity into a clear path forward.
Experience partnering with senior leaders and influencing across organizational boundaries.
Strong program management, facilitation, communication and stakeholder engagement skills.
Experience developing business cases, recommendations and executive presentations to support investment and decision-making.
Comfortable managing multiple priorities in a fast-paced, complex operational environment.
Post-secondary degree or diploma in Business, Operations or a related field.

Assets:

Experience in aviation maintenance, transportation, logistics, or another highly regulated operational environment, partnering with maintenance teams and technical subject matter experts.
Program or project management certification or formal training.
Experience with Lean, Agile or continuous improvement methodologies.
Proven experience leading or supporting the implementation of new technologies, systems, digital solutions, or process improvements, including change management activities that enable successful adoption and sustained business outcomes.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Program Manager at WestJet will lead a portfolio of operational improvement projects, from identifying opportunities through delivery. They will work with senior leaders on business cases, run steering committees, and track outcomes across teams.

Requirements

Candidates need 8 to 12 years of program, project or transformation experience, a post-secondary degree or diploma in business, operations or a related field, and strong analytical, facilitation and executive communication skills. Experience in regulated operations, Lean, Agile or project management certification is an asset.

Skills

Program management
Project management
Cross-functional leadership
Business case development
Executive presentations
Stakeholder engagement
Facilitation
Risk and dependency management
Analytical problem-solving
Change management
Lean
Agile
Continuous improvement
Performance measurement
Roadmapping
Influencing without authority
Aviation operations
Regulated environment operations

Benefits

Travel privileges for employee and family
Savings and benefit programs

Keywords

program management
project management
operational transformation
business transformation
strategy execution
management consulting
Lean
Agile
continuous improvement
business case
steering committee
change management
stakeholder management
airline operations
aviation
on-time performance
PMP
roadmapping
executive presentations
governance

Seniority

Senior

Perks

Flexible hours

Fields of study

Business
Operations

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Work requirements

Jobs in Canada