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Added 12 hours ago
Lead, Climate Asset Resilience
Toronto Transit Commission
Toronto, ON
Reporting to the Manager, Climate Adaptation & Resilience, you will lead the development, implementation, monitoring, and continuous improvement of TTC's climate asset resilience framework,…
Added 12 hours ago
Senior Manager, Cyber Offerings & Solutions Lead (2 year Fixed Term), Global Consulting Services
Deloitte
Toronto, ON
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support…
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TR
Senior Project Manager
The Regional Municipality of York
Newmarket, ON
- Full-time
Identify self-training and development needs and participate in appropriate training programs.
Added 12 hours ago
CC
Manager, Growth Enablement – Account Management
Corporate Compass Group Canada
Mississauga, ON
- Full-time
…employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all…
Added 12 hours ago
C
Director, Sales Ontario
CIL
Vaughan, ON
- Full-time
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24-HR Services Shelter Worker
Fred Victor Centre
Toronto, ON
- $29.4 CAD / hour
Participate in regular meetings and evaluations with Program Manager/Senior Manager
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Group Collections and Commissions Specialist, Senior
Equitable CA
Waterloo, ON
…business. As a Group Collections & Commissions Specialist, Senior you will serve as a trusted subject matter expert, solving complex business challenges, driving process improvements, and…
Added 12 hours ago
Program Manager - Operations
WestJet
Calgary, AB
Reporting to the Senior Manager, Operations Performance, you will lead complex, cross-functional initiatives that transform strategic priorities into actionable plans and measurable…
Added 12 hours ago
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Oliver Wyman - Commercial Effectiveness – Senior Consultant /Associate
Oliver Wyman, LLC
Toronto, ON
- Full-time
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Role: Commercial Effectiveness – Senior Consultant or Associate
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Oliver Wyman - Commercial Effectiveness – Senior Consultant /Associate
Oliver Wyman, LLC
Toronto, ON
- Full-time
- Hybrid
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Global Blackbelt, Senior Cloud Security Specialist
Darktrace Netherlands BV
Canada
- Full-time
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Senior Bilingual Talent Acquisition Partner (EN & FR)
Aramark
Mississauga, ON
Aramark Canada is recruiting a Senior Bilingual Talent Acquisition Partner (fluent spoken, written, and reading skills in English and French) to be the accountable lead for salaried…
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Manager - Salesforce - Life Sciences (PH - AN)
Deloitte
Montréal, QC
As a Senior Lead – Salesforce Architect, you will serve as the architectural authority on large-scale Salesforce transformation programs, shaping solution strategy and guiding the design…
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Brand Program Manager
PayPal
Toronto, ON
- Full-time
PayPal’s in-house B2B Brand and Creative team is hiring a Brand Program Manager to own the planning, governance, and delivery of brand and creative programs for the B2B marketing…
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Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman Group
Toronto, ON
Private Capital x Commercial Effectiveness – Senior Consultant / Associate
Added 12 hours ago
Senior Contract Administrator, Construction Design
Toronto Transit Commission
Toronto, ON
…that support some of the TTC's largest capital infrastructure programs? Join the TTC's Commercial Management Department as a Senior Contract Administrator, Construction Design, where you…
Added 12 hours ago
Senior Contract Administrator, Construction
Toronto Transit Commission
Toronto, ON
…that support some of the TTC's largest capital infrastructure programs? Join the TTC's Commercial Management Department as a Senior Contract Administrator, Construction, where you will…
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Regional Manager - Greater Ottawa Region
Dentalcorp Health Services LTD.
Ottawa, ON
- $100,000 to $120,000 CAD / year
- Full-time
We are looking for a Regional Manager to lead and support a portfolio of dental clinics in the Greater Ottawa Region. Reporting to the Senior Director, Operations, this individual will…
Added 12 hours ago
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Director of Administration
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Prince Albert, SK
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Added 12 hours ago
Assistant Manager, Yardi Implementation
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Added 12 hours ago
Senior Analyst - Operations Analytics
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Calgary, AB
Working under the leadership of the Senior Manager, this role plays a critical hands-on function in transforming operational data into actionable intelligence that improves reliability,…
Added 12 hours ago
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Global Financial Crimes Specialist
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Toronto, ON
- Full-time
…success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through…
Added 12 hours ago
BO
Global Financial Crimes Specialist
Bank of America N.A. Canada
Toronto, ON
- Full-time
…success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through…
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Senior Solution Architect, AI & Platform
United States - Genesys Cloud Services, Inc.
Toronto, ON
- Full-time
…experiences that are reliable, secure, scalable, and measurable. As a Senior Solution Architect, AI & Platform, you will serve as a technical authority for complex enterprise opportunities,…

WestJet

Program Manager - Operations

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview of the role:

WestJet is seeking a Program Manager, Operations. This is an exciting opportunity to join one of WestJet’s most impactful teams, playing a key role in advancing our ElevateOps strategy and driving enterprise-wide performance improvements. The team has been instrumental in delivering initiatives that enhance operational reliability, improve the guest experience, and contribute to the strong performance outcomes that have earned WestJet industry recognition for on-time performance and completion factor results.

Reporting to the Senior Manager, Operations Performance, you will lead complex, cross-functional initiatives that transform strategic priorities into actionable plans and measurable business outcomes. Partnering closely with senior operational leaders, you will identify opportunities for improvement, solve complex business challenges, and guide initiatives from concept through execution. You will establish program governance, drive delivery excellence, and develop meaningful performance measures while fostering stakeholder alignment, engagement, and accountability. This role combines strategic thinking, operational problem-solving, and program leadership, requiring someone who can effectively navigate between strategy and execution, while influencing outcomes across diverse teams and organizational levels.

As a member of this high-performing team, you will play a key role in shaping the future of operational performance at WestJet, delivering initiatives that drive measurable improvements and lasting business outcomes.

Key deliverables include:

Lead a portfolio of operational performance and transformation initiatives, including opportunity identification, prioritization, roadmapping and delivery.
Partner with senior leaders to diagnose business challenges, evaluate opportunities and develop recommendations, business cases and implementation plans.
Lead complex cross-functional programs and projects, managing scope, milestones, risks, dependencies and outcomes.
Facilitate executive steering committees, working groups and stakeholder sessions, creating alignment and driving decisions.
Build executive-level recommendations and presentations that translate complex analysis into clear decisions, actions and next steps.
Mobilize teams and drive delivery across organizational boundaries without direct authority.
Track outcomes and adapt plans to ensure initiatives deliver sustainable results.

Experience and qualifications:

8–12 years of experience in program/project management, business transformation, management consulting, strategy & execution, operational transformation or advisory roles.
Proven experience leading complex, cross-functional initiatives from strategy through implementation.
Strong analytical and structured problem-solving skills, with the ability to turn ambiguity into a clear path forward.
Experience partnering with senior leaders and influencing across organizational boundaries.
Strong program management, facilitation, communication and stakeholder engagement skills.
Experience developing business cases, recommendations and executive presentations to support investment and decision-making.
Comfortable managing multiple priorities in a fast-paced, complex operational environment.
Post-secondary degree or diploma in Business, Operations or a related field.

Assets:

Experience in aviation maintenance, transportation, logistics, or another highly regulated operational environment, partnering with maintenance teams and technical subject matter experts.
Program or project management certification or formal training.
Experience with Lean, Agile or continuous improvement methodologies.
Proven experience leading or supporting the implementation of new technologies, systems, digital solutions, or process improvements, including change management activities that enable successful adoption and sustained business outcomes.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Program Manager at WestJet will lead a portfolio of operational improvement projects, from identifying opportunities through delivery. They will work with senior leaders on business cases, run steering committees, and track outcomes across teams.

Requirements

Candidates need 8 to 12 years of program, project or transformation experience, a post-secondary degree or diploma in business, operations or a related field, and strong analytical, facilitation and executive communication skills. Experience in regulated operations, Lean, Agile or project management certification is an asset.

Skills

Program management
Project management
Cross-functional leadership
Business case development
Executive presentations
Stakeholder engagement
Facilitation
Risk and dependency management
Analytical problem-solving
Change management
Lean
Agile
Continuous improvement
Performance measurement
Roadmapping
Influencing without authority
Aviation operations
Regulated environment operations

Benefits

Travel privileges for employee and family
Savings and benefit programs

Keywords

program management
project management
operational transformation
business transformation
strategy execution
management consulting
Lean
Agile
continuous improvement
business case
steering committee
change management
stakeholder management
airline operations
aviation
on-time performance
PMP
roadmapping
executive presentations
governance

Seniority

Senior

Perks

Flexible hours

Fields of study

Business
Operations

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Work requirements

Jobs in Canada