Jobs in Canada

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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Strong knowledge of Agile, Scrum, hybrid delivery methodologies, project governance, risk management, and enterprise technology delivery.
Added 18 mins ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
We are seeking a senior engineering leader to drive the architecture, development, and delivery of advanced embedded memory IP solutions for semiconductor applications. In this high-impact…
Added 18 mins ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
Schedule associated tasks in our project management software (Asana) for direct mail/email campaigns and monitor deadlines to ensure timely delivery.
Added 33 mins ago
LC
Receiver Part Time Night
Loblaw Companies Limited
Saskatoon, SK
- Part-time
Support in the delivery of promotions and programs
Added 48 mins ago
AI
Embedded Software Developer
Aversan Inc.
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
Support software process automation and continuous integration and delivery (CI/CD) activities to improve development efficiency and software quality.
Added 48 mins ago
AI
Embedded Software Architect
Aversan Inc.
Montreal, QC
- $135,000 to $155,000 CAD / year
- Full-time
Drive software process automation and continuous integration and delivery (CI/CD) practices to improve development efficiency and reliability.
Added 48 mins ago
Maintenance
McDonald's
Gaspé, QC
Assembling orders and packaging take-out and delivery
Added 48 mins ago
Maintenance
McDonald's
Matane, QC
Assembling orders and packaging take-out and delivery
Added 48 mins ago
Maintenance
McDonald's
Amqui, QC
Assembling orders and packaging take-out and delivery
Added 48 mins ago
Maintenance
McDonald's
Chandler, QC
Assembling orders and packaging take-out and delivery
Added 1 hour ago
FP
Manager Campaign Analytics SQL Pega CDH
FINTECH PROFESSIONALS CORP
Toronto, ON
- $50 to $65 CAD / hour
- Full-time
Translate business and marketing priorities into analytical roadmaps, clear success measures, test designs, delivery plans, and decision-ready recommendations.
Added 1 hour ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time…
Added 1 hour ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…the Service Manager, you will be responsible for the Overall management and leadership of the CTC service business, including both sales and operations activities. Effectively implement…
Added 1 hour ago
C
Représentant(e) des ventes bilingue - Solutions de sécurité
Convergint
Laval, QC · CA QC Laval
- Full-time
Added 1 hour ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
Assess current and future manpower requirements in collaboration with Operations Management and the site team.
Added 1 hour ago
C
Account Executive - Enterprise Solutions (Security Systems)
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Reviews scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
Added 1 hour ago
C
Account Executive - Enterprise Solutions (Security Systems)
Convergint
Brantford, ON · Oldcastle, ON · CA ON Brantford
- Full-time
Reviews scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
Added 1 hour ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Reviews scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
Added 1 hour ago
C
Security and Healthcare Technician
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is seeking a Technician – ICAT Systems to support the delivery of large-scale P3 infrastructure projects throughout Canada. This position is based in Dartmouth,…
Added 1 hour ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
…strategic partnerships within the military and other service delivery agencies, as well as review programs and services to ensure compliance and consistency with Military and Veteran Family…
Added 1 hour ago
CF
MFS Program Specialist PT
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Part-time
…the military system, and design, coordinate and facilitate delivery of resources and standardizes documents, reports and…
Added 1 hour ago
CF
Customer Care Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Customer Care Coordinator will plan, organize and coordinate delivery of intake and front-line support, assess client needs, providing emotional support, information, assistance, and…
Added 1 hour ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…
Added 1 hour ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
…the military system, and design, coordinate and facilitate delivery of resources and standardizes documents, reports and…
Added 1 hour ago
Guest Experience Leader
McDonald's
Fort Frances, ON
Assembling orders and packaging take-out and delivery
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.

Westlake Pipe & Fittings

Associate Customer Service- Contract

Woodbridge, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary: 

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments.  Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties And Responsibilities

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education And Certifications

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through our products and presence in the communities in which we operate.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

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More about this job

Responsibilities

Processes and tracks customer orders in JDE, maintains accurate sales order and customer records, and handles inquiries about shipments, shortages, quality issues, and delivery schedules. Coordinates with sales and internal supply chain teams on order updates, pricing, returns, samples, and customer documentation while following SOX and departmental procedures.

Requirements

Requires 5–7 years of inside sales or customer service experience, preferably in manufacturing. Post-secondary education in business management or an equivalent field is preferred, along with experience using JDE or another major ERP system such as SAP.

Skills

Customer Service
Order Processing
Order Tracking
Customer Communication
JDE
ERP Systems
Sales Order Management
SOX Compliance
Supply Chain Coordination
Shipment Tracing
Pricing Management
Returns Processing
Inventory Counting
Product Knowledge
Inside Sales

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Order Tracking
JDE
SAP
ERP
SOX Compliance
Manufacturing
Sales Orders
Back Orders
Shipment Tracing
Supply Chain
Pricing
Returns Processing
Invoice Adjustments
Inventory Counts
Customer Files
Vendor Control
Sample Requests
Delivery Schedules
Reason Codes

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