Jobs in Canada

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Added 16 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Edson, AB
- Part-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 31 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Kelowna, BC
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 31 mins ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Pharmaceutical Sciences Building (PHRM)
- $4,576 to $4,808 CAD / month
- Full-time
…development initiatives that support pharmacy practice and healthcare…
Added 31 mins ago
Operations Administrative Support Officer
City of Vancouver
Vancouver, BC
In coordination with the NMHO Facilities Manager prepares purchase orders for routine maintenance, service calls, materials and supplies, etc. Coordinates vendor site visits for quote and…
Added 1 hour ago
FR
Project Manager
Foresight Recruitment Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is an established general contractor with a strong pipeline of work and is looking for a Project Manager to lead construction projects from preconstruction through to completion.
Added 1 hour ago
LH
Registered Massage Therapist
Lifemark Health Group
Ottawa, ON
- $61,901 to $90,788 CAD / year
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
LH
Registered Massage Therapist
Lifemark Health Group
Ottawa, ON
- $61,901 to $90,788 CAD / year
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
LH
Registered Massage Therapist
Lifemark Health Group
Ottawa, ON
- $61,901 to $90,788 CAD / year
- Part-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
MA
Job Captain
MBH Architects
NB · Chiasson Office, NB
- Full-time
…a key role in ensuring timely, accurate, and code-compliant delivery of multi-family housing projects from design development through construction…
Added 1 hour ago
LH
Occupational Therapist
Lifemark Health Group
Peterborough, ON
- $69,826 to $102,411 CAD / year
- Part-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
FR
Senior Site Superintendent
Foresight Recruitment Group
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
You will lead daily site activities, working closely with the Project Manager to coordinate trades, maintain schedules and uphold safety and quality standards. Your experience will be…
Added 1 hour ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have been engaged on a confidential search for an experienced Project Manager to join a well-established and growing property restoration organization in the Greater Toronto Area.
Added 1 hour ago
RT
Applications Architect - Senior
Russell Tobin
Toronto, ON
- $96.15 CAD / hour
- Full-time
The candidate will work under the direction of the Project Manager and the Senior Manager and is required to work with various project teams to delivery the solutions following all…
Added 2 hours ago
H
Service Manager
Houle
Kelowna, BC
- Full-time
The Service Manager will lead day-to-day electrical Service operations across Kelowna and Kamloops, coordinating service delivery and strengthening collaboration across teams, departments,…
Added 2 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
As a Project Manager on our unannounced project, you will contribute to the effective management of the various planning and execution phases of a project, as well as team management, while…
Added 2 hours ago
M
Customer Success Manager
Meltwater
Toronto, ON
- Full-time
We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Edmonton, AB
- Full-time
…target operating model design, process optimization, service delivery improvement, program and policy work, and large-scale business and digital…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Halifax, NS
- Full-time
…target operating model design, process optimization, service delivery improvement, program and policy work, and large-scale business and digital…
Added 2 hours ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager is critical to the management and execution of processes within the entire CEE portfolio (Industry Relations, Student Faculty Relations, Centre for Career…
Added 2 hours ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Administrative Manager (AM), the Administrative Coordinator (AC) – Women in Mathematics (WiM) is leading WiM’s Directed Reading & Research Program (DRP) by ensuring the…
Added 2 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
…experience, and is a key contributor to student success, ensuring the delivery of academic and administrative services to undergraduate students. This includes responsibility for the smooth…

Westlake Pipe & Fittings

Associate Customer Service- Contract

Woodbridge, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary: 

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments.  Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties And Responsibilities

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education And Certifications

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through our products and presence in the communities in which we operate.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

Apply on LinkedIn About employer

More about this job

Responsibilities

Processes and tracks customer orders in JDE, maintains accurate sales order and customer records, and handles inquiries about shipments, shortages, quality issues, and delivery schedules. Coordinates with sales and internal supply chain teams on order updates, pricing, returns, samples, and customer documentation while following SOX and departmental procedures.

Requirements

Requires 5–7 years of inside sales or customer service experience, preferably in manufacturing. Post-secondary education in business management or an equivalent field is preferred, along with experience using JDE or another major ERP system such as SAP.

Skills

Customer Service
Order Processing
Order Tracking
Customer Communication
JDE
ERP Systems
Sales Order Management
SOX Compliance
Supply Chain Coordination
Shipment Tracing
Pricing Management
Returns Processing
Inventory Counting
Product Knowledge
Inside Sales

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Order Tracking
JDE
SAP
ERP
SOX Compliance
Manufacturing
Sales Orders
Back Orders
Shipment Tracing
Supply Chain
Pricing
Returns Processing
Invoice Adjustments
Inventory Counts
Customer Files
Vendor Control
Sample Requests
Delivery Schedules
Reason Codes

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Work requirements

Jobs in Canada