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Added 51 mins ago
MC
RPO Account Leader
MCI Careers
Canada
- Full-time
1+ year of experience in customer service, staffing, inside sales, or contact center support
Added 2 hours ago
C
Implementation Specialist
ChannelEngine
Toronto, ON
- Full-time
…contribute from day one: if you know e-commerce ecosystems from the inside, and you enjoy the diagnostic side of implementation as much as the delivery, we want to hear from…
Added 8 hours ago
SH
Permanent PT Sales Associate
Sunglass Hut
Vaughan, ON
- Part-time
…immersive retail experiences, to open Sunglass Hut shop-in-shops inside Bass Pro stores across North America. If you have a passion for inspiring others to enjoy and explore the great…
Added 9 hours ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 9 hours ago
Permanent PT Sales Associate
EssilorLuxottica Group
Vaughan, ON
…immersive retail experiences, to open Sunglass Hut shop-in-shops inside Bass Pro stores across North America. If you have a passion for inspiring others to enjoy and explore the great…
Added 12 hours ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
…to 4:30 p.m., responsible for supporting the Trinity Power Inside Sales and Project Management teams. This role coordinates and executes rental and sales quotations and projects while…
Added 13 hours ago
SN
Seasonal Team Member, Hillcrest Mall
Saje Natural Wellness | Retail
Richmond Hill, ON
- Contract
…connect with customers and deliver consistent and exceptional service following the standards of our sales model, the Saje experience.</li><li>GPOP (Get Product On People) to demonstrate…
Added 17 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 1 day ago
OW
Eyewear Stylist - Oshawa
Oscar Wylee
Oshawa, ON
- Temporary
Actively engage with customers to identify their needs, aiming not only to meet but exceed sales targets.
Added 1 day ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The Head of Sales & Hospitality is the heartbeat of our member experience. You are the first voice families hear, the warm face that greets them at the door, and the trusted guide that…
Added 1 day ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Oshawa, ON
- Full-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Consultants across Canada to represent one of the…
Added 1 day ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Regina, SK
- Part-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Consultants across Canada to represent one of the…
Added 1 day ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Saskatoon, SK
- Part-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Consultants across Canada to represent one of the…
Added 1 day ago
VS
Selling Associate-Metropolis at Metrotown VS
Victoria’s Secret & Co.
Burnaby, BC
- Full-time
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Added 1 day ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Parkdale Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 day ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 1 day ago
T
Service Technician
Thermon
AB · Edmonton, AB
- Full-time
You will also support the Inside Sales team by helping resolve equipment-related questions, problems, and customer concerns. This is a strong opportunity for someone with mechanical…
Added 1 day ago
Application Engineering, Intermediate
Lakeside Controls
Mississauga, ON
Lead inside-sales–driven opportunities for defined accounts by building relationships, promoting new products/solutions, and identifying growth opportunities.
Added 1 day ago
KS
Temporary Associate
kate spade new york
Burnaby, BC · Ksny Metropolis Metrotwn
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 1 day ago
SN
Seasonal Team Member, CrossIron Mills
Saje Natural Wellness | Retail
AB · Rocky View County, Alberta
- Contract
…connect with customers and deliver consistent and exceptional service following the standards of our sales model, the Saje experience.</li><li>GPOP (Get Product On People) to demonstrate…
Added 1 day ago
LD
Stocking Team Member / Casual
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.04 CAD / hour
- Other
The Stock Service team members will be responsible for moving items between sales and stock areas, cleaning store surfaces, and other Stock Service related duties, as required. This team is…
Added 1 day ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 1 day ago
KS
Retail Contingent
kate spade new york
AB · Ksny Edmonton
- Part-time
Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
Added 1 day ago
KS
Temporary Sales Associate-5
kate spade new york
AB · Ksny Edmonton
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 1 day ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…

Westlake Pipe & Fittings

Customer Service Representative

Woodbridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

We build communities, let us build your career

Why choose Westlake Pipe & Fittings?

Benefits Day 1!
Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
Quarterly Bonus Programs
Annual Incentive bonus
Fitness Reimbursement Program: The Company will reimburse up to 50%.
Tuition Reimbursement Program
Employee Assistance Program
Vacation
Scholarship Program
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.

Position Summary: 

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments.  Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties And Responsibilities

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education And Certifications

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through our products and presence in the communities in which we operate.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

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More about this job

Responsibilities

Process and track customer orders, maintain accurate sales order and pricing records, and communicate shipment schedules, delays, and other order updates. Handle customer inquiries, returns, documentation, and coordination with sales and internal supply chain teams while following SOX and departmental procedures.

Requirements

Requires 5–7 years of inside sales or customer service experience, preferably in a manufacturing environment. Post-secondary education in business management or an equivalent field is preferred, along with experience using JDE or another major ERP system such as SAP.

Skills

Customer Service
Inside Sales
Order Processing
Order Tracking
Customer Communication
ERP Systems
JDE
SAP
Sales Order Management
Pricing Administration
Shipment Coordination
Supply Chain Coordination
SOX Compliance
Returns Processing
Inventory Counting
Product Knowledge

Benefits

Retirement Savings Plan With Company Matching
Quarterly Bonus Programs
Annual Incentive Bonus
Fitness Reimbursement
Tuition Reimbursement
Employee Assistance Program
Vacation Scholarship Program
Training And Development
Community Volunteer And Charitable Support

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Manufacturing
Order Processing
Order Tracking
JDE
SAP
ERP
SOX Compliance
Sales Orders
Back Orders
Pricing Data
Shipment Tracing
Delivery Schedules
Supply Chain
Customer Inquiries
Returns Processing
Invoice Adjustments
Inventory Counts
Product Samples
Vendor Control
Customer Files
Reason Codes
Sales Coordination
Product Knowledge

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