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Added 6 mins ago
HT
Part-Time Assistant Manager - Level 2
Hot Topic
Mississauga, ON
- Part-time
We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with…
Added 6 mins ago
CG
Food Service Supervisor - Part Time
Compass Group Canada
Ottawa, ON · Vanier, ON
- $25.5 CAD / hour
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
Added 6 mins ago
TH
Sales Part Time
The Home Depot Canada
New Minas, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
TH
Cashier: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Added 6 mins ago
A
Third Key Holder
Ardene
Red Deer, AB
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 6 mins ago
TH
Merchandising Execution Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 mins ago
TH
Merchandising 4am-3pm Part Time (Midland)
The Home Depot Canada
Midland, ON
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 mins ago
R
Sales Associate, Part-Time - Yorkville
Reformation
Toronto, ON
- Part-time
Available to work a minimum of 3 days per week, weekends included
Added 6 mins ago
TH
Day Order Picker: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
…handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the…
Added 6 mins ago
TH
Plumbing and Electrical Associate: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
TH
Tool Rental Sales Part Time - BRAMPTON S
The Home Depot Canada
Brampton, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 6 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 6 mins ago
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Manager, Scientific Research and Experimental Development
Ryan
Toronto, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 6 mins ago
TH
Lumber Sales Associate: Part Time - SHAWNESSY
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 6 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 6 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 6 mins ago
IU
AI/ML Architect/ Delivery Manager
iTech US Inc
Toronto, ON
- Full-time
Consulting & Account Growth: Support solution shaping, pre-sales discussions, delivery proposals, and identification of opportunities to expand the client engagement.
Added 6 mins ago
TP
Key Account Manager
TDS Personnel
Richmond Hill, ON
- Full-time
…goods. They are seeking a dynamic, results-driven Key Account Manager to lead commercial relationships and drive profitable growth across core retail accounts in Western Canada. . In this…
Added 6 mins ago
R
Sales Associate, Part-Time - Yorkville
Reformation
Toronto, Ontario
- Part-time
Available to work a minimum of 3 days per week, weekends included
Added 6 mins ago
Senior Product Manager, SIEM & Data
eSentire
Canada
…organizations in 80+ countries. We are looking for a Senior Product Manager, SIEM & Data to own the direction and evolution of Atlas's SIEM, log and security data…
Added 6 mins ago
Senior Product Manager, AI SOC
eSentire
Canada
…SOC and from our clients. We are looking for a Senior Product Manager, AI SOC to lead product development and release for these AI-led capabilities and for how they work with the people who…
Added 6 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Sept-Îles, QC
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 6 mins ago
Project and Product Coordinator
Postmedia Network Inc.
Burlington, ON
…the business. This role helps maintain accurate product and sales information, prepares recurring and ad hoc reports, coordinates product setup and updates, and supports merchandising,…

Westlake Pipe & Fittings

Customer Service Representative

Woodbridge, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

We build communities, let us build your career

Why choose Westlake Pipe & Fittings?

Benefits Day 1!
Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
Quarterly Bonus Programs
Annual Incentive bonus
Fitness Reimbursement Program: The Company will reimburse up to 50%.
Tuition Reimbursement Program
Employee Assistance Program
Vacation
Scholarship Program
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.

Position Summary: 

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments.  Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties And Responsibilities

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education And Certifications

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through our products and presence in the communities in which we operate.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

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More about this job

Responsibilities

Process and track customer orders, maintain accurate sales order and pricing records, and communicate shipment schedules, delays, and other order updates. Handle customer inquiries, returns, documentation, and coordination with sales and internal supply chain teams while following SOX and departmental procedures.

Requirements

Requires 5–7 years of inside sales or customer service experience, preferably in a manufacturing environment. Post-secondary education in business management or an equivalent field is preferred, along with experience using JDE or another major ERP system such as SAP.

Skills

Customer Service
Inside Sales
Order Processing
Order Tracking
Customer Communication
ERP Systems
JDE
SAP
Sales Order Management
Pricing Administration
Shipment Coordination
Supply Chain Coordination
SOX Compliance
Returns Processing
Inventory Counting
Product Knowledge

Benefits

Retirement Savings Plan With Company Matching
Quarterly Bonus Programs
Annual Incentive Bonus
Fitness Reimbursement
Tuition Reimbursement
Employee Assistance Program
Vacation Scholarship Program
Training And Development
Community Volunteer And Charitable Support

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Manufacturing
Order Processing
Order Tracking
JDE
SAP
ERP
SOX Compliance
Sales Orders
Back Orders
Pricing Data
Shipment Tracing
Delivery Schedules
Supply Chain
Customer Inquiries
Returns Processing
Invoice Adjustments
Inventory Counts
Product Samples
Vendor Control
Customer Files
Reason Codes
Sales Coordination
Product Knowledge

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Work requirements

Jobs in Canada