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Added 5 mins ago
KS
Retail Contingent
kate spade new york
Ottawa, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 5 mins ago
R
Inside Sales Specialist
Rotork
AB · Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 20 mins ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
§ Provide inside support to sales representatives
Added 35 mins ago
G
Business Development / Sales Development Representative (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
3+ years in SDR, BDR, inside sales, channel or partner sales (senior bands suit team-lead or partner-account experience).
Added 35 mins ago
GV
Spécialiste, équipe de croissance des patients
Groupe Vision
Montreal, QC
- Full-time
The Patient Growth Specialist is a sales-focused outbound contact center professional responsible for converting marketing-generated leads into consultations, retaining patients at risk of…
Added 35 mins ago
Z
Business Development / Sales Development Representative
ZenduIT
Mississauga, ON
- Full-time
3+ years in SDR, BDR, inside sales, channel or partner sales (senior bands suit team-lead or partner-account experience).
Added 50 mins ago
RB
Branch Manager
Royal Bank of Canada
Halifax, NS
- Full-time
…coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the…
Added 1 hour ago
Olive Garden, Waterloo - General Manager
Recipe Unlimited
Waterloo, ON
…favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at…
Added 1 hour ago
Inside Sales Associate
Moffatt & Powell RONA 2024
Seaforth, ON
…continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless…
Added 1 hour ago
AA
Product Line Manager
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
Work with the Inside Sales to support quotations and opportunities.
Added 1 hour ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
The Inside Sales Specialist will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing…
Added 1 hour ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
5-7 years of Inside Sales/Customer Service experience. Preferably in a manufacturing environment.
Added 1 hour ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
2–3 years of experience in sales coordination, inside sales, or customer service, ideally in a distribution, retail, building materials, tile, stone, or flooring environment.
Added 1 hour ago
AA
Product Line Manager
AMI Attachments®
Hawkesville, ON
- Full-time
Work with the Inside Sales to support quotations and opportunities.
Added 1 hour ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting…
Added 2 hours ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
Work closely with the inside sales and operations teams.
Added 2 hours ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI…
Added 2 hours ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
Store Manager
UFA Co-operative Ltd.
Grimshaw, AB
Drive sales growth and profitability by achieving or exceeding business targets.
Added 2 hours ago
V
New Business Account Manager
Vish
Toronto, ON
- Full-time
This is a hybrid inside and outside sales role. You will generate interest, run demos, manage your pipeline, engage business owners face to face, attend industry events, and network across…
Added 3 hours ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
KS
Sales Support Associate III
kate spade new york
Mississauga, ON · Toronto, ON · Ksny Toronto Asc
- Part-time
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 3 hours ago
V
Fire Protection Sales Representative - Winnipeg, MB
Victaulic
MB
- Full-time
Collaborate with internal teams (engineering, inside sales, and leadership) to ensure successful project execution
Added 3 hours ago
MI
Director - Subadvisory Relationships
MFS Investment Management
Toronto, ON
- Full-time
3. Help promote awareness of MFS, specifically MFS value proposition and focus products within the client Distribution teams and marketing teams: Inside Sales, Wholesalers by:
Added 3 hours ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective…

Westlake

Customer Service Representative

Woodbridge, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

We build communities, let us build your career

Why choose Westlake Pipe & Fittings?

Benefits Day 1!
Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
Quarterly Bonus Programs
Annual Incentive bonus
Fitness Reimbursement Program: The Company will reimburse up to 50%.
Tuition Reimbursement Program
Employee Assistance Program
Vacation
Scholarship Program
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.

Position Summary:

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties and Responsibilities:

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education and Certifications:

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing and tracking orders while serving as a liaison between customers and internal departments. They also manage customer inquiries, maintain accurate system records, and ensure compliance with departmental policies and SOX regulations.

Requirements

Candidates must have 5-7 years of inside sales or customer service experience, preferably within a manufacturing environment. Proficiency in JDE or other mainline ERP systems is required, and post-secondary education in business management is preferred.

Skills

Order processing
Customer service
Inside sales
JDE
ERP
Supply chain coordination
Inventory management
SOX compliance
Data entry
Communication
Problem solving
Product knowledge
Documentation
Sales support

Benefits

Retirement savings plan
Quarterly bonus programs
Annual incentive bonus
Fitness reimbursement program
Tuition reimbursement program
Employee assistance program
Vacation
Scholarship program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Manufacturing
JDE
ERP
SAP
SOX Compliance
Order Processing
Supply Chain
Inventory Counts
Invoicing
Sales Support
Business Management
Data Accuracy
Shipment Tracking
EDI

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