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Added 13 mins ago
A
Software Developer
Actalent
Montreal, QC
- $45 to $60 CAD / hour
- Contract
Support anomaly investigations, defect fixes, and product updates through the full product lifecycle.
Added 13 mins ago
T
Application Analyst
ThoughtStorm
AB · Alberta, Canada
- Contract
Evaluate, with assistance, the quality of the product being delivered, and take action to improve situations.
Added 13 mins ago
D
Senior Full Stack Developer (Java And React/Angular) - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
We are passively seeking Full Stack Java Developers to join our team on a 1-year fixed term. As a Full Stack Java Developer at Deloitte, you will play a crucial role in designing,…
Added 13 mins ago
D
Senior Java Backend Developer - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
We are passively seeking Senior Java Developers to join our team on a 1-year fixed term. As a Java Developer at Deloitte, you will play a crucial role in designing, developing, and…
Added 13 mins ago
BV
Senior Manager, Social, Content & Creator Partnerships
Betstamp Ventures
Toronto, ON
- Internship
…business, from paid acquisition and retention to brand design, product and new brand…
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Data Engineer (Sports & Prediction Markets)
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Toronto, ON
- Internship
We're at the point where a product built for bettors has become infrastructure the industry runs on, and prediction markets have opened a category that barely existed three years ago.…
Added 13 mins ago
A
Software Developer
Actalent
Montreal, QC
- $45 to $60 CAD / hour
- Contract
Support anomaly investigations, defect fixes, and product updates through the full product lifecycle.
Added 13 mins ago
A
Agent Method // Methods Agent
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Added 13 mins ago
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Store Manager
goeasy Ltd.
Corner Brook, NL
- Full-time
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Added 13 mins ago
OV
Cook | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $18.6 to $19.45 CAD / hour
- Part-time
Receives verbal orders from the front counter staff for food product requirements for guest orders.
Added 13 mins ago
DN
Technical Sales - Electronics Canada
Dyno Nobel
North Bay, ON
- Full-time
Focused on the ability to provide detailed product knowledge, conduct products trials, demonstrations and conversions, overcome performance issues and to train and hand over the EIS systems…
Added 13 mins ago
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Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Added 13 mins ago
MH
Sales Associate | Prairie Mall | Part Time | $17 per hour
Michael Hill
Grande Prairie, AB
- Part-time
…that is working towards serious sustainability goals for our Product, Planet, and…
Added 13 mins ago
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Senior Full Stack Java Developer - Capital Markets
Rose International
Mississauga, ON
- Full-time
8+ years of professional software engineering experience, with demonstrable experience as a Full-Stack Developer transitioning into a Forward Deployed Engineer-style, customer-facing…
Added 13 mins ago
Buyer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…strategy across Ladies Footwear and Handbags. The role combines product judgement, commercial analysis and cross-functional coordination to help build relevant, brand-right assortments.…
Added 13 mins ago
T
Personal Banker
TD
Canmore, AB
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 13 mins ago
T
Data Analytics Associate, CIB Business Management
TD
Toronto, ON
- Full-time
Added 13 mins ago
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Personal Banker
TD
Fort St. John, BC
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 13 mins ago
D
Advisor, Personal
Desjardins
Quebec, QC
- Full-time
…clients. You also have opportunities to establish and negotiate product and service terms in accordance with current standards and procedures. Interpersonal savvy is therefore essential.…
Added 13 mins ago
C
Analyst, Client Onboarding & Service
CIBC
Winnipeg, MB · Regina, SK
- Full-time
…new and existing CIBC clients as well as new cash management product implementations. Provide clients with the required documentation to be executed in order to implement the requested…
Added 13 mins ago
TS
Data Engineer
The Semios Group
Remote, Canada
- $95,000 to $115,000 CAD / year
- Full-time
- Remote
Create data tools for analytics and data science team members that assist them in building and optimizing our product into an innovative industry leader.
Added 13 mins ago
B
VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
Partner with credit, risk, and product teams to deliver tailored solutions that meet client objectives while maintaining sound risk practices.
Added 13 mins ago
A
Future ABR - Alcohol Sampling Brand Ambassador
Acosta
Toronto, ON
- Part-time
…with us, is the place for you! We are looking for part time Product Demonstrators who will promote alcoholic beverages, share liquor samples (spirits, wine, beer and ready to drink…
Added 13 mins ago
AL
Clinical Consultant
Air Liquide
Mississauga, ON
- Full-time
Sales Persuasion - Gaining prospect or customer commitment to a product, service, or idea by using effective influence strategies.
Added 13 mins ago
CS
Merchandiser - Full time
CONA Services
Terrace, BC
- Full-time
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.

Westlake

Customer Service Representative

Woodbridge, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

We build communities, let us build your career

Why choose Westlake Pipe & Fittings?

Benefits Day 1!
Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
Quarterly Bonus Programs
Annual Incentive bonus
Fitness Reimbursement Program: The Company will reimburse up to 50%.
Tuition Reimbursement Program
Employee Assistance Program
Vacation
Scholarship Program
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.

Position Summary:

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties and Responsibilities:

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education and Certifications:

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing and tracking orders while serving as a liaison between customers and internal departments. They also manage customer inquiries, maintain accurate system records, and ensure compliance with departmental policies and SOX regulations.

Requirements

Candidates must have 5-7 years of inside sales or customer service experience, preferably within a manufacturing environment. Proficiency in JDE or other mainline ERP systems is required, and post-secondary education in business management is preferred.

Skills

Order processing
Customer service
Inside sales
JDE
ERP
Supply chain coordination
Inventory management
SOX compliance
Data entry
Communication
Problem solving
Product knowledge
Documentation
Sales support

Benefits

Retirement savings plan
Quarterly bonus programs
Annual incentive bonus
Fitness reimbursement program
Tuition reimbursement program
Employee assistance program
Vacation
Scholarship program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Manufacturing
JDE
ERP
SAP
SOX Compliance
Order Processing
Supply Chain
Inventory Counts
Invoicing
Sales Support
Business Management
Data Accuracy
Shipment Tracking
EDI

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