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Added 11 mins ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
We are looking for an Project Manager to join our engineering team in Waterloo, ON. Working with the PMO, engineering leads, and cross-functional teams, you will support the planning and…
Added 11 mins ago
U
Production Supervisor (Afternoon Shift) - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Work with the location manager to develop or revise standard operational and working practices and observe workers to ensure compliance within company, federal, and state safety and…
Added 11 mins ago
OL
Food Services Manager
Optima Living
Surrey, BC
- $27.58 to $29.51 CAD / hour
- Full-time
The Food Services Manager is responsible for the well-being of the residents through the preparation and delivery of home-cooked meals, as well as supervision of the food services and…
Added 11 mins ago
SC
shift supervisor - Store# 82601, 950 MELVILLE STREET
Starbucks Coffee Company
Saskatoon, SK
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 11 mins ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Assist in regulatory audits by gathering relevant data for auditors and internal control teams.
Added 11 mins ago
NC
Regional Learning Quality Specialist - Technology Training (2 positions available)
NAV CANADA
Ottawa, ON
- Full-time
The Regional Learning Quality Specialist is a key member of our team, responsible for the provision of educational, project management, academic advising, and facilitation services. Other…
Added 26 mins ago
B&
Mechanical Project Coordinator
Black & McDonald Limited
Ottawa, ON
- $60,000 to $70,000 CAD / year
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 26 mins ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
…through safe, reliable operations, we are looking to hire Section Manager, Construction Support within the Major Component Replacement (MCR)…
Added 26 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…employees while establishing clear expectations for safety, quality, productivity, and customer…
Added 26 mins ago
BC
Planificateur(trice) Senior / Senior Planner – Bird Heavy Civil
Bird Construction
Montreal, QC
- Full-time
…multiple smaller projects. Reporting to the Project Controls Manager, you will be responsible for developing, maintaining, and monitoring detailed project schedules that accurately reflect…
Added 26 mins ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
Reporting to the Business Process Improvement Manager, you will work with functional teams and local and corporate IT to establish priorities, define meaningful performance measures, and…
Added 26 mins ago
A
Resident Care Attendant Casual AgeCare Brandt's Creek Mews
AgeCare
Kelowna, BC · AgeCare Brandt’s Creek Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 26 mins ago
SH
Manager, Analytics, Revenue, and Software Development
Scarborough Health Network
EO Head Office
- Full-time
Job Number: JR107483
Job Title: Manager, Analytics, Revenue, and Software Development
Department: EO ENHANCE Ontario - Data & Analytics
Job Category: Management
Hospital…
Added 26 mins ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
Reporting to the VP, Operations Cement, the Commissioning, Startup & Operational Readiness Manager serves as the cross-functional integrator for Finish Mill 4, bringing together the…
Added 26 mins ago
GC
Junior Administrative Coordinator
Gunnebo Canada
Burnaby, BC
- Full-time
Reporting to the Field Service Manager, you will play an important role in supporting daily branch operations by coordinating service requests, assisting customers, maintaining accurate…
Added 26 mins ago
D
Team Lead
Dynacare
Winnipeg, MB
- Contract
…and functionality of the operations in conjunction with the Manager, all in keeping with Dynacare’s mission and values. Working as part of and leading a team, you will assist in building a…
Added 26 mins ago
D
Manager, Histology
Dynacare
Brampton, ON
- Full-time
As a Manager, Histology, you will be responsible for managing the laboratory operations and people leadership of the Histology Department. Working with the Director, Pathology Operations…
Added 26 mins ago
S
Construction Inspector - Conveyance
Stantec
Toronto, ON
- Full-time
…project submittals and RFI responses and incorporate into the quality control inspection…
Added 26 mins ago
Project Coordinator
Sonepar
Winnipeg, MB
…controlling project activities, under the direction of the Branch Manager. The Project Coordinator provides support to ensure the smooth execution of projects by documenting, record…
Added 26 mins ago
Site Supervisor - Willow Creek BC
Orica
Chetwynd, BC
Organization, attentive to detail, time management and quality control.
Added 26 mins ago
Mammography Technologist - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the supervision of the Operations Manager - BreastCheck, the incumbent will be responsible for providing and performing quality service to the clients of BreastCheck at the Winnipeg…
Added 26 mins ago
Senior Data Analyst
Government of Alberta
AB
This position reports to the Manager, Data and Analytics within the Modernization and Business Intelligence unit of Motor Vehicle Modernization branch of Traffic Safety Services (TSS)…
Added 26 mins ago
CL
Senior Accounting Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Perform review and quality-control procedures over financial statements, supporting schedules, and accounting analyses.
Added 26 mins ago
RI
Plant Manager
Recochem Inc.
Nisku, AB
- Full-time
…support continued growth, we are seeking an experienced, Plant Manager to lead our complex manufacturing and distribution operations. Reporting to the Vice President of Canadian Operations…
Added 26 mins ago
PR
Material Handler
Precision Record Pressing
Burlington, ON
- $22.28 CAD / hour
- Full-time
…be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment, and enthusiasm of our…

Westlake

Customer Service Representative

Woodbridge, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of Inside Sales/Customer Service experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

We build communities, let us build your career

Why choose Westlake Pipe & Fittings?

Benefits Day 1!
Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
Quarterly Bonus Programs
Annual Incentive bonus
Fitness Reimbursement Program: The Company will reimburse up to 50%.
Tuition Reimbursement Program
Employee Assistance Program
Vacation
Scholarship Program
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.

Position Summary:

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies.

Duties and Responsibilities:

Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc.  Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
Participates with Customer Service Team to maintain call service standards
Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed.  Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner.  Also ensures product knowledge stays up to date on current and future products.
May coordinate truck delivers at certain locations with Traffic department. 
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
Participates in inventory counts as required.
Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
Initiates outgoing calls to current and prospective customers to maximize weekly order file.  Reports competitive activities to Sales team and processes requests for samples.

Education and Certifications:

5-7 years of Inside Sales/Customer Service experience.  Preferably in a manufacturing environment.
Post-secondary education in business management or equivalent field of study preferred.
JDE or other mainline ERP such as SAP.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing and tracking orders while serving as a liaison between customers and internal departments. They also manage customer inquiries, maintain accurate system records, and ensure compliance with departmental policies and SOX regulations.

Requirements

Candidates must have 5-7 years of inside sales or customer service experience, preferably within a manufacturing environment. Proficiency in JDE or other mainline ERP systems is required, and post-secondary education in business management is preferred.

Skills

Order processing
Customer service
Inside sales
JDE
ERP
Supply chain coordination
Inventory management
SOX compliance
Data entry
Communication
Problem solving
Product knowledge
Documentation
Sales support

Benefits

Retirement savings plan
Quarterly bonus programs
Annual incentive bonus
Fitness reimbursement program
Tuition reimbursement program
Employee assistance program
Vacation
Scholarship program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Manufacturing
JDE
ERP
SAP
SOX Compliance
Order Processing
Supply Chain
Inventory Counts
Invoicing
Sales Support
Business Management
Data Accuracy
Shipment Tracking
EDI

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