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Insurance Advisor, Online Auto Services

  • Surrey, BC, Canada

Expected Compensation: The expected hourly hiring range for this role is $21.03 to $26.29 with a 37.5-hour work week. · Full-time

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Job details

Pay
Expected Compensation: The expected hourly hiring range for this role is $21.03 to $26.29 with a 37.5-hour work week.
Job type
Full-time
Apply by
Experience
1 year+ of industry experience, specifically with ICBC
Posting language
English
Posted

Original job description

We’re searching for an Insurance Advisor, Online Auto Services. Are you searching for new possibilities?

Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor, Online Auto Services for our Online Auto team based out of our Head Office in Surrey, BC. We are also open to considering experienced candidates who are able to commute to another Westland office in BC.

Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Expected Compensation: The expected hourly hiring range for this role is $21.03 to $26.29 with a 37.5-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Insurance Advisor, Online Auto Services, you will assist active clients with their Auto needs via phone and email and strengthen their relationship with the company.

Interested in learning more?

Why You'll Love Westland

  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to own your own success
  • Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
  • Total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Commemorative Days to celebrate days important to you
  • Amplifying Communities, a program to support causes that matter most to our employees and clients

Why We’ll Love You

  • Laser-focused, you have a track record of achieving sales targets
  • Building authentic client relationships comes naturally to you
  • Master time manager, you can prioritize your workload with little to no supervision, plus you demonstrate confidentiality and discretion
  • Insurance broker level 1 license
  • 1 year+ of industry experience, specifically with ICBC

Once Here, You'll

  • Deliver superior customer service that promotes client retention
  • Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations
  • Assist clients with their insurance needs by utilizing your knowledge of ICBC regulations via phone and email

Want to get to know each other better? Send your resume our way.

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca

More about this job

Responsibilities

Assist existing clients with their auto insurance needs by phone and email, using knowledge of ICBC regulations. Provide superior customer service, identify client needs and business challenges, recommend appropriate solutions, and strengthen client relationships to support retention.

Requirements

Candidates must have an Insurance Broker Level 1 license and at least one year of insurance industry experience, specifically with ICBC. They should have a record of achieving sales targets, strong client relationship skills, and the ability to manage and prioritize work independently while maintaining confidentiality and discretion.

Skills

  • Sales Target Achievement
  • Client Relationship Building
  • Time Management
  • Workload Prioritization
  • Confidentiality
  • Discretion
  • Customer Service
  • Client Retention
  • Needs Assessment
  • Client Advocacy
  • Insurance Recommendations
  • ICBC Regulations
  • Phone Communication
  • Email Communication
  • Auto Insurance

Benefits

  • Financial Assistance For Approved Work-Related Training
  • Professional Development
  • Flexible Workplace
  • Growth And Learning Opportunities
  • Autonomy
  • Inclusive Culture
  • Total Rewards Program
  • Community Support Program

Visa sponsorship

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Categories

  • Customer Service & Support
  • Sales
  • Finance & Accounting

Keywords

  • Insurance Advisor
  • Auto Insurance
  • ICBC
  • ICBC Regulations
  • Insurance Industry
  • Sales Targets
  • Client Relationships
  • Customer Service
  • Client Retention
  • Client Advocacy
  • Needs Assessment
  • Insurance Recommendations
  • Phone Support
  • Email Support
  • Confidentiality
  • Discretion
  • Time Management
  • Workload Prioritization
  • Professional Development

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