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Westmont Hospitality Group

Security Officer

Vancouver, BC, Canada

Up to $22.79 CAD / hour

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Job details

Pay: Up to $22.79 CAD / hour
Posting language: English
Posted: Jun 12, 2026

Original job description

		Job Description
	Position:	Security Officer
	Reports To:	Security Supervisor & Security Shift Manager

OUR COMPANY

Parq Casino – Dive into the excitement at downtown Vancouver’s only casino!

At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like-minded businesses.

OVERVIEW

A structured Security Officer role is critical to the success of Parq Casino. The Security Officer’s primary role is to provide a safe environment for guests and associates in and around the Casino and Resort by maintaining a visible presence and superior customer service.

*Note that Parq Casino is a 24/7 operation. A successful candidate must be available to work a variety of shifts.

WHY WORK AT PARQ

Extended Health and Dental Benefits

RSP/RRSP Matching
Employee and Family Assistance Program
Tuition Reimbursement
20% off at Parq Food & Beverage Outlets
Discounted rates at local businesses within the community
Volunteer opportunities
Employee Recognition Program
Opportunities for growth and development
Companywide events
Refer a Friend Program

DUTIES AND RESPONSIBILITIES

A Security Officer is responsible for the security of all assets and secure gaming supplies on the Casino and Resort property. Security Officers will be deployed at a variety of positions with designated responsibilities associated with each. Security is responsible for ensuring the casino remains free from minors, undesirable subjects and complies with all regulatory requirements.

Provide proactive superior customer service and maintain a friendly and professional demeanor on the floor at all times
Secure entrances including doors, windows, and gates
Patrol and provide visible security presence throughout the Casino and Resort
Monitor movement and security of cash and convertible cash assets
Provide physical security and crowd control in and around the Casino and Resort
Provide escorts for chip fills, table credits, box pulls, slot drops and large jackpots
Provide safety escorts for patrons and Associates as requested
Execute and assist with Emergency Procedures including fire evacuation and serious incidents
Monitor employee activity to ensure conduct of all gaming operations is in compliance with Parq Vancouver Policies and Procedures as well as British Columbia Lottery Corporation Standards, Policies and Procedures
Enforce restricted access to non-public and secure areas
Monitor patrons and Associates in the casino to identify underage, intoxicated or suspicious persons and/or activity
Report and provide Incident Reports for any suspicious or criminal activity, suspicious persons, exclusions or unattended children
Assist with medical emergencies
Write incident reports as required by policy
Maintain the highest level of discretion and confidentiality
Maintain working knowledge of company policies and procedures
Attend on-going job training as directed by management
Responsible for providing professional and superior customer service in accordance with established company standards
Additional duties as assigned by Supervisor or Manager

QUALIFICATIONS AND EXPERIENCE

1-2 years demonstrated security experience is preferred, but not required. (Preference will be given to experience in a hotel/resort or casino environment)
Education in related field of study including law enforcement would be a definite asset
Training in use of force and tactical communication
Demonstrated experience intervening and deescalating conflict situations with non-violent tactics
Ability to remain professional and perform duties under stressful conditions
Must have good verbal and written communication skills
Previous experience in report writing and incident investigation skills

CERTIFICATES AND/OR LICENSES REQUIREMENTS

Ability to obtain valid Gambling Worker registration and License
Ability to complete all required BCLC trainings and Certifications

Valid BST (Basic Security Training) Certificate required
Must obtain Gaming Security Officer Training Certificate during probationary period (90 days)
Serving it Right Certification
Current certification in first aid Level 1 or 2 an asset
Current certification in Advanced Security Training an asset

PHYSICAL REQUIREMENTS

Security Officers work in an environment with a diverse clientele, should the need arise all Security Officers are required to be physically able to restrain and control a subject during a physical removal
Able to lift, handle, and transport materials that are over 25lbs
Able to see entire field of vision, including having depth perception and full peripheral vision in order to ensure the safety of themselves and others
Will be required to stand and walk for extended periods of time while on shift (ability to run as required during an emergency or security situation)
May be required to work outdoors during all hours and in all weather

At Parq Casino, we believe in fostering a culture of connection, care, responsibility and sustainability. We’re honored to be recognized with the Untapped 2022 Workplace Inclusion Champion Award for Medium & Large Businesses. We are committed to cultivating and preserving a safe, respectful and diverse work environment for all our associates. Parq welcomes all interested applicants to apply to our positions! If you require assistance or accommodation during the recruitment process, please contact us.

Parq Casino exists on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices

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More about this job

Responsibilities

The Security Officer is responsible for maintaining a safe environment for guests and associates by patrolling the casino, monitoring assets, and enforcing company and regulatory policies. They must also provide superior customer service while managing emergency situations and documenting all suspicious or criminal activity.

Requirements

Candidates should have 1-2 years of security experience, preferably in a casino or resort setting, and possess a valid Basic Security Training (BST) certificate. The role requires the physical ability to restrain subjects, excellent communication skills, and the ability to obtain a Gambling Worker registration.

Skills

Security Operations
Customer Service
Conflict De-escalation
Incident Reporting
Surveillance
Emergency Response
Crowd Control
Physical Security
Report Writing
Tactical Communication
Use Of Force
First Aid

Benefits

Extended Health And Dental Benefits
Rsp/Rrsp Matching
Employee And Family Assistance Program
Tuition Reimbursement
Food And Beverage Discounts
Local Business Discounts
Volunteer Opportunities
Employee Recognition Program
Growth And Development Opportunities
Companywide Events
Refer A Friend Program

Visa sponsorship

Not detected in the job text

Keywords

Security Officer
Casino
Resort
Surveillance
BCLC Standards
BST Certificate
Gaming Security
First Aid
Serving It Right
Incident Report
Emergency Procedures
Patrol
Access Control
Risk Management
Regulatory Compliance

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