Party Host

Description

A Party Host is the first point of contact for families celebrating birthdays and special events at Westside. This hands-on position greets, directs, and assists party guests and handles the set-up, take-down, and cleaning of all party rooms. Hosts guide families through the full party experience, check-in, waiver verification, transitions to and from activities, and room resets, while ensuring guests follow Westside's policies and procedures during their time with us.

Responsibilities

• Greet, direct, and assist party members throughout the duration of parties and events
• Check guests in at the Check-In table, verify waivers, and distribute wristbands
• Direct participants to activity locations and lead groups through transitions to and from activities
• Perform participant head counts at check-in and before and after each transition
• Deliver activity speeches to guests prior to activities
• Assist individual parties as needed (help decorate, carry items, etc.)
• Set up and take down party rooms, check-in tables, and event spaces
• Clean and reset tables, chairs, and party rooms between bookings and at end of day
• Ensure the safety of facility patrons and party attendees
• Be aware of emergency procedures and risk management practices
• Mentor and support volunteers assisting with parties

Administrative

• Attend staff meetings and additional training as scheduled
• Ensure all contracts and waivers have been signed prior to party start
• Complete daily, weekly, and monthly task reports during shifts
• Additional administrative duties as required

Risk Management

• Complete Incident Report Forms as required
• Maintain activity areas and equipment to ensure cleanliness and safety
• Verify chaperone-to-child ratios prior to activities
• Perform first aid as required
• Follow all emergency procedures