Description
A Party Host is the first point of contact for families celebrating birthdays and special events at Westside. This hands-on position greets, directs, and assists party guests and handles the set-up, take-down, and cleaning of all party rooms. Hosts guide families through the full party experience, check-in, waiver verification, transitions to and from activities, and room resets, while ensuring guests follow Westside's policies and procedures during their time with us.
Responsibilities
- Greet, direct, and assist party members throughout the duration of parties and events
- Check guests in at the Check-In table, verify waivers, and distribute wristbands
- Direct participants to activity locations and lead groups through transitions to and from activities
- Perform participant head counts at check-in and before and after each transition
- Deliver activity speeches to guests prior to activities
- Assist individual parties as needed (help decorate, carry items, etc.)
- Set up and take down party rooms, check-in tables, and event spaces
- Clean and reset tables, chairs, and party rooms between bookings and at end of day
- Ensure the safety of facility patrons and party attendees
- Be aware of emergency procedures and risk management practices
- Mentor and support volunteers assisting with parties
Administrative
- Attend staff meetings and additional training as scheduled
- Ensure all contracts and waivers have been signed prior to party start
- Complete daily, weekly, and monthly task reports during shifts
- Additional administrative duties as required
Risk Management
- Complete Incident Report Forms as required
- Maintain activity areas and equipment to ensure cleanliness and safety
- Verify chaperone-to-child ratios prior to activities
- Perform first aid as required
- Follow all emergency procedures
