Residential Services Manager

You’re looking for more than a management role. You want the opportunity to lead a home, shape its culture and make a genuine difference to the lives of residents, families and employees.

At Whiddon, you’ll be trusted to lead with autonomy, backed by experienced people, strong systems and the resources you need to succeed. We’ll value your judgement, welcome your ideas and support you to create an environment where residents feel at home and employees feel proud to belong.

Our MyLife model of care places wellbeing, choice and individuality at the heart of what we do. As Residential Services Manager, you’ll bring this to life by building strong relationships, developing your team and creating a service where quality care, operational excellence and a positive culture go hand in hand.

We’re a not-for-profit organisation, but more importantly, we’re a community. We treat our residents, families and employees with passion, care and respect, and we’re looking for a leader who shares those values.

We’d love you to join the Whiddon family at Wingham, on the beautiful Mid North Coast of NSW, in this permanent full-time leadership opportunity.

THE ESSENTIALS

To be successful in this role, you’ll bring:

• Current registration as a Registered Nurse with AHPRA
• Demonstrated leadership experience in a similar senior role within aged care or healthcare
• Strong business and operational acumen
• A genuine passion for developing people and creating a positive workplace culture
• Strong communication and relationship-building skills
• A commitment to quality, continuous improvement and exceptional resident experiences

WHAT WE OFFER

At Whiddon, we provide our people with benefits that will enhance their experience and provide them with things they actually want and will use. Our benefits are centred around ‘Five Pillars’ – mind, body, financial, social and career.

• Comprehensive leave options to support you in mind and body
• 5 weeks Annual Leave (or the option to cash out Annual Leave)
• Access to Long Service Leave after 5 years
• 12 weeks paid Parental Leave
• Up to 5 days paid Fertility leave
• Up to 3 days paid Community Service leave each year
• Up to 4 days paid Compassionate leave
• Extra public holiday per year with Frank Whiddon Day
• Employee Assistance Program for when you need extra support
• Salary Packaging options so you can keep more of your pay. Did you know that by salary packaging, you can increase your hourly rate by more than $2? This is how:
• Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc.
• Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc.
• Remote living options including rent and mortgage packaging, utilities and holiday transport.
• Novated leasing, a financial wellness program, a personal car buying service and a rewards program through our partners.
• Quarterly gifts, including Cost of living voucher, ACE Day, Christmas gifting and other ad-hoc gifts from time to time.
• Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more!
• Employee Referral Program. Get paid up to $500 to refer our next Whiddon star.
• Learning, learning, learning. Whiddon Scholarships Programs, Leadership Development Programs, Traineeships and more… we want to support your educational journey!
• Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more.
• Recognition for successfully completing your probation period.
• Locations across NSW and QLD. If you need to relocate or wish to transfer between our Homes

HOW TO APPLY

To apply for this position, please submit a copy of your resume addressing the above criteria. To find out more about this position and the benefits of a career at Whiddon then visit our website https://www.whiddon.com.au/careers/ Lauren Cauchi, Talent & Program Manager on 0460 309 083

Please note all successful candidates are required to provide evidence of NDIS Workers Check.