Lead Product Sales
- Whistler, BC, Canada
Starting Wage: $23.00/hr - $26.88/hr · Temporary
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Job details
- Pay
- Starting Wage: $23.00/hr - $26.88/hr
- Job type
- Temporary
- Apply by
- Experience
- 2+ years’ experience in customer service or ticket sales required
- Posting language
- English
- Posted
Original job description
Rockies
Date: Oct 9, 2026
Location:
Whistler, BC, Canada
Company: Whistler Blackcomb
Shift Type: Winter Seasonal 2026/2027
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
Service is foundation of everything we stand for at Vail Resorts and our Product Sales Team Leaders are no exception to creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.
Job Specifications
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515404
Reference Date: 07/14/2026
Job Code Function: Product Sales & Services
- Vail
- Beaver Creek
- Breckenridge
- Park City
- Keystone
- Crested Butte
- Grand Teton Lodge Company
- Vail Resorts Headquarters
- Heavenly
- Northstar
- Kirkwood
- Stevens Pass
- Stowe
- Okemo
- Mount Snow
- Hunter
- Attitash
- Wildcat
- Mount Sunapee
- Crotched
- Liberty
- Roundtop
- Whitetail
- Jack Frost Big Boulder
- Wilmot
- Afton Alps
- Mt Brighton
- Alpine Valley
- Boston Mills & Brandywine
- Mad River Mountain
- Hidden Valley
- Snow Creek
- Paoli Peaks
- Whistler Blackcomb
- Perisher
- Falls Creek
- Hotham
Date: Oct 9, 2026
Location:
Whistler, BC, Canada
Company: Whistler Blackcomb
Shift Type: Winter Seasonal 2026/2027
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Service is foundation of everything we stand for at Vail Resorts and our Product Sales Team Leaders are no exception to creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.
Job Specifications
- Starting Wage: $23.00/hr - $26.88/hr
- Employment Type: Winter Seasonal 2026/2027
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
- Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
- Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
- Assist with hiring, support, and training of product sales team members in daily operations
- Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
- Receive and assess guest questions, comments and complaints providing timely resolutions
- Monitor and maintain sales facilities, equipment, and inventory
- Other duties as assigned
- High School Diploma or GED Equivalent
- 2+ years’ experience in customer service or ticket sales required
- Flexibility to work both inside and outside with exposure to the elements
- Must be able to communicate fluently in English
- Ability to work a flexible schedule including nights, holidays, and weekends
- Ability to stand or sit for extended periods of time
- Ability to lift up to 25lbs
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515404
Reference Date: 07/14/2026
Job Code Function: Product Sales & Services
More about this job
Responsibilities
Lead daily product sales operations, including opening and closing procedures, scheduling, and sales supervision, while maintaining current knowledge of resort products and policies. Support hiring and training, provide teammate feedback, resolve guest concerns, and maintain sales facilities, equipment, and inventory.
Requirements
A high school diploma or GED and at least two years of customer service or ticket sales experience are required. Candidates must communicate fluently in English, work a flexible schedule including nights, holidays, and weekends, work indoors and outdoors in varying conditions, stand or sit for extended periods, and lift up to 25 pounds.
Skills
- Customer Service
- Ticket Sales
- Product Knowledge
- Team Leadership
- Scheduling
- Sales Supervision
- Hiring
- Training
- Performance Monitoring
- Guest Complaint Resolution
- Inventory Management
- Communication
- Operational Coordination
- Flexible Scheduling
Benefits
- Free Employee Ski Passes
- Discounted Lift Tickets for Friends and Family
- Free Ski Lessons
- Employee Discounts on Lodging, Food, Gear, and Mountain Shuttles
- Employee Assistance Program
- Training and Professional Development
- Referral Program
- Health Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Free Ski Passes for Dependents
- Critical Illness Insurance
- Accident Insurance
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Customer Service & Support
- Hospitality
- Sports & Recreation
Keywords
- Product Sales
- Resort Services
- Lift Passes
- Lessons
- Childcare
- Ticket Sales
- Customer Service
- Sales Operations
- Opening And Closing Procedures
- Scheduling
- Sales Supervision
- Hiring
- Team Training
- Performance Feedback
- Guest Complaint Resolution
- Inventory Management
- Sales Facilities
- Resort Operations
- Winter Seasonal Employment
- Ski Resort