Closed listing
Patrol Dispatch
- Whistler, BC, Canada
Starting Wage: $20.00/hr - $23.00/hr · Temporary
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Starting Wage: $20.00/hr - $23.00/hr
- Job type
- Temporary
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Rockies
Date: Sep 29, 2026
Location:
Whistler, BC, Canada
Company: Whistler Blackcomb
Shift Type: Winter Seasonal 2026/2027
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
This role serves as the central coordination hub for all mountain incidents at Whistler Blackcomb, receiving emergency calls, assessing situations, and dispatching the appropriate patrol resources. Patrol Dispatch is responsible for managing communications, coordinating guest and staff rescues, maintaining operational records, and supporting incident response efforts, including serious medical emergencies, avalanches, and missing persons. The position requires strong decision-making, multitasking, and organizational skills to ensure the safe and efficient operation of mountain safety services while delivering an exceptional guest experience.
Job Specifications
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 517017
Reference Date: 08/31/2026
Job Code Function: Dispatch - Mtn Ops
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Date: Sep 29, 2026
Location:
Whistler, BC, Canada
Company: Whistler Blackcomb
Shift Type: Winter Seasonal 2026/2027
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
This role serves as the central coordination hub for all mountain incidents at Whistler Blackcomb, receiving emergency calls, assessing situations, and dispatching the appropriate patrol resources. Patrol Dispatch is responsible for managing communications, coordinating guest and staff rescues, maintaining operational records, and supporting incident response efforts, including serious medical emergencies, avalanches, and missing persons. The position requires strong decision-making, multitasking, and organizational skills to ensure the safe and efficient operation of mountain safety services while delivering an exceptional guest experience.
Job Specifications
- Starting Wage: $20.00/hr - $23.00/hr
- Employment Type: Winter Seasonal 2026/2027
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
- Receive calls from guests & staff reporting injuries. Collect information regarding the nature, location & severity of each injury.
- Oversee and delegate the patrol response to mountain incidents including injuries, avalanches and missing persons. Delegate appropriate personnel and resources to situations that include: Staff & public buried in avalanches, serious medical emergencies and missing persons.
- Act as the Incident commander for major incidents on hill.
- Ensure transport of Guests and or Staff off the slopes of Whistler Blackcomb mountains.
- Liaise with external services and stakeholders in the rescue and continued care of patients
- Maintain records for all daily operations including: Injuries, ski run trail checks, and avalanche control and accident investigations.
- Multitask using a variety of communication types including radio, phone and computer
- Proficient with Microsoft Office including Word and Excel. Ability to work in a fast-paced environment. Ability to work under pressure, carrying out multi-tasking duties and remain calm and alert at all times. Excellent interpersonal skills and team play.
- Operational Experience in Patrol, Dispatch, Mountain Operations or Emergency Services
- Strong organizational and communication skills
- Ability to work under pressure and multi task
- Knowledge of Whistler Blackcomb Terrain preferred
- Ability to ski or snowboard required
- Capable of establishing priorities and managing the resulting workload.
- Must have excellent written and communication skills.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 517017
Reference Date: 08/31/2026
Job Code Function: Dispatch - Mtn Ops
More about this job
Responsibilities
Receive and assess reports of injuries and other mountain incidents, then coordinate and dispatch patrol personnel and resources for emergencies including avalanches, serious medical events, and missing persons. Serve as incident commander for major on-mountain incidents, coordinate patient transport and external responders, and maintain operational records.
Requirements
Candidates need operational experience in patrol, dispatch, mountain operations, or emergency services, along with strong organizational and communication skills and the ability to multitask under pressure. Skiing or snowboarding is required; knowledge of Whistler Blackcomb terrain and proficiency with Microsoft Word and Excel are preferred or expected.
Skills
- Emergency Dispatch
- Incident Coordination
- Emergency Response
- Decision-Making
- Multitasking
- Organization
- Communication
- Interpersonal Skills
- Teamwork
- Working Under Pressure
- Incident Command
- Recordkeeping
- Microsoft Word
- Microsoft Excel
- Skiing or Snowboarding
- Priority Management
Benefits
- Free Employee Ski Passes
- Discounted Lift Tickets for Friends and Family
- Free Ski Lessons
- Employee Discounts on Lodging, Food, Gear, and Mountain Shuttles
- Employee Assistance Program
- Training and Professional Development
- Referral Program
- Health Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Free Ski Passes for Dependents
- Critical Illness and Accident Plans
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Sports & Recreation
- Customer Service & Support
Keywords
- Patrol Dispatch
- Mountain Operations
- Emergency Services
- Emergency Calls
- Incident Response
- Incident Command
- Avalanche Response
- Missing Persons
- Medical Emergencies
- Rescue Coordination
- Guest and Staff Safety
- Patient Transport
- External Stakeholders
- Radio Communications
- Telephone Communications
- Computer Communications
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Operational Records
- Injury Reporting
- Trail Checks
- Avalanche Control
- Accident Investigations
- Skiing
- Snowboarding
- Whistler Blackcomb