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Night Auditor

  • Whistler, BC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Join our Adventure Service Team!

Whistler Village Inn and Suites, in beautiful British Columbia Canada invites you to work with us on our fast-paced, fun hospitality team! We currently seeking Night Audit Agents, who are detail oriented with a natural aptitude for customer service and enjoy a fast paced environment.

The Whistler Village Inn and Suites is an equal opportunity employer. We welcome applications from all qualified individuals. We develop our people and help them become outstanding hospitality leaders. We seek qualified, energetic, and self-motivated hospitality professionals who put their personal stamp on guest service excellence. We provide our people with a caring and fun work environment and cater to lifestyles of adventure seekers. We are centrally located in the heart of Whistler Village and provide our employees with the opportunity to work flexible hours based on their adventure requirements. We support our team member’s personal and professional growth within a dynamic, successful company that is passionate about hotel management.

WE OFFER

  • A great work environment with opportunities for development and career advancement
  • 40% off meals in the Keg Restaurant
  • Free coffee and tea service
  • Training for advancement
  • Use of facilities (Gym, Sauna, Hydro Spa and Pool)
  • Highly competitive compensation in Whistler
  • Accommodation discount with Atlific Hotels and Resorts
  • Medical and Dental for full time employees
  • Some staff discounts on local activities
  • Staff housing based on availability
  • Increments to pay scale based on longevity

Job Duties:

  • Take reservations via telephone and register guests upon their arrival
  • Use and maintain database of vacancies, reservations and room assignments
  • Understand room locations, types of rooms available, and room rates
  • Balance hotel transactions, printing reports for management
  • Respond to guest inquiries, problem solve and give recommendations
  • Process guest check ins and checkouts and handle monetary transactions
  • Perform other duties as assigned, hotel security rounds

Benefits: Full Time Employees are eligible for Medical, Dental, Vision, Life Insurance

Discover the perfect mix of value and location, right in the heart of Whistler. Rustic and inviting, Whistler Village Inn + Suites offers an authentic mountain resort feel, only steps away from the bustling restaurants, bars and boutiques of Whistler Village. Whistler and Blackcomb Mountains are the beautiful backdrop to BC’s premier year-round adventure destination, where visitors can ski, snowboard, hike and bike surrounded by the stunning scenery of alpine lakes, majestic mountains and verdant old-growth temperate rainforests.

More about this job

Responsibilities

The Night Auditor at Whistler Village Inn + Suites will take reservations, check guests in and out, and handle payments. They will also balance the hotel's daily transactions, answer guest questions and do security rounds.

Requirements

Candidates need strong attention to detail and a natural aptitude for customer service. Comfort working in a fast-paced environment is expected.

Skills

  • Hotel reservation systems
  • Property management system database
  • Guest check-in and check-out
  • Cash handling and monetary transactions
  • Hotel transaction balancing
  • Report preparation
  • Customer service
  • Problem solving
  • Attention to detail
  • Security rounds
  • Room rate and room type knowledge
  • Telephone reservations

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 40% off meals at the Keg Restaurant
  • Free coffee and tea
  • Training for advancement
  • Accommodation discount with Atlific Hotels and Resorts
  • Staff discounts on local activities
  • Staff housing

Categories

  • Hospitality
  • Customer Service & Support
  • Finance & Accounting
  • Security & Safety

Keywords

  • night audit
  • night auditor
  • front desk
  • hotel front desk
  • reservations
  • check-in
  • check-out
  • hotel accounting
  • guest services
  • hospitality
  • hotel security rounds
  • cash handling
  • Whistler
  • hotel reservations
  • guest relations
  • overnight shift

Seniority

Entry level

Perks

  • Employee discount
  • Meals
  • Paid training

Languages

  • English

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