Account Manager (Mechanical, Electrical, Plumbing and Industrial Manufacturing)
- Kelowna, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field.
- Posting language
- English
- Posted
Original job description
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities And Key Accountabilities
We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.
Minimum Pay
Functional Area Sales
Recruiter Kinkela, Michael
Req ID WCJR-036803
Postal Code V1X 8C8
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities And Key Accountabilities
- Conducts business out in the field via face-to-face interactions with both potential and existing customers.
- Increases customer value through cross-selling.
- Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
- Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
- Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
- Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
- Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
- Maintains and submits all required sales administration reports. Regularly attends company meetings.
- Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
- Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
- May provide general guidance/direction to or train junior level support or professional personnel.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
- Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
- Prior experience in telesales and possession of proven phone sales skills.
- Knowledge in company product line.
- Must be able to grow sales, prospect for new accounts, and increase cross‑sell opportunities.
- Experience conducting field-based customer interactions and building strong sales relationships.
- Must effectively resolve customer service issues by partnering across departments (vendors, credit, A/R).
- Required to maintain a current and competent base of product knowledge relevant to construction supplies and tools.
- Work requires increasing independence, guidance only on complex issues.
- Comfortable working in a mix of indoor admin work and field visits.
- Required to attend company meetings regularly.
- Base Salary + Commission + Car Allowance
We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.
Minimum Pay
Functional Area Sales
Recruiter Kinkela, Michael
Req ID WCJR-036803
Postal Code V1X 8C8
More about this job
Responsibilities
Grow sales profitably across an assigned customer base by prospecting for new accounts, identifying cross-selling opportunities, forecasting, and bidding for new business. Build relationships with customer decision-makers and coordinate with internal teams, vendors, Credit, and Accounts Receivable to support customer success and resolve service issues.
Requirements
Typically requires a bachelor's degree in a related discipline and 2–5 years of related experience, or a master's degree and 2–4 years of related experience; certification may be required in some areas. Candidates should have field-based sales and relationship-building experience, strong prospecting and cross-selling abilities, relevant product knowledge, and the ability to resolve customer issues; an acceptable motor vehicle record is required.
Skills
- Sales Growth
- Account Management
- Prospecting
- Cross-Selling
- Field Sales
- Sales Forecasting
- Bidding
- Product Knowledge
- Data Analysis
- Strategic Selling
- Large Account Management
- Phone Sales
- Sales Reporting
Visa sponsorship
Not detected in the job text
Hiring contact
Michael Kinkela
Categories
- Sales
- Construction
- Manufacturing
- Customer Service & Support
Keywords
- Account Management
- Mechanical
- Electrical
- Plumbing
- Industrial Manufacturing
- Construction Supplies
- Tools
- Sales Growth
- Prospecting
- Cross-Selling
- Field Sales
- Customer Relationships
- Sales Forecasting
- Bidding
- Strategic Selling
- Telesales
- Product Knowledge
- Customer Service
- Data Analysis
- Sales Administration
- Vendor Coordination
- Credit
- Accounts Receivable
- Motor Vehicle Record