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Added 15 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 hours ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 hours ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 hours ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 hours ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Purpose: Provides decision-support analysis, management reporting, and tax-related coordination for Napoleon’s manufacturing divisions and corporate functions. Partners with Operations,…
Added 15 hours ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Development Coordinator is responsible for providing program implementation and coordination to development programs. This position is instrumental in the delivery of programs and…
Added 15 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Engineering, or a related field (e.g., Associate's degree in
Added 15 hours ago
MS
Warehouse Team Lead
Marks Supply Inc.
Vaughan, ON
- Full-time
Accurately performs all Warehouse Associate tasks and maintains cleanliness and organization of assigned areas.
Added 15 hours ago
AF
Associate, Multi-Unit Financing
ATB Financial
AB · Edmonton, AB
- Part-time
Ready to help shape Alberta’s multi-family landscape? As an Associate, Multi-Unit Financing, you will be an integral member of the ATB Commercial Real Estate team, directly supporting…
Added 15 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 15 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 15 hours ago
MS
Warehouse Team Lead
Marks Supply Inc.
Kitchener, ON
- Full-time
Accurately performs all Warehouse Associate tasks and maintains cleanliness and organization of assigned areas.
Added 15 hours ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Added 15 hours ago
MI
Account Associate, Commercial Insurance
Masters Insurance
Remote, Canada
- Full-time
- Remote
Generous health and dental benefits program, including Healthcare Spending Account
Added 15 hours ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 15 hours ago
C
Client Engagement Associate
CIBC
Gibsons, BC
- Full-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 15 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Added 15 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Added 15 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Added 16 hours ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 16 hours ago
UO
Research Associate, Faculty of Veterinary Medicine
University of Calgary
Calgary, AB
- Full-time
The Faculty of Veterinary Medicine invites applications for a Research Associate. This Full-time Fixed Term position is for approximately 1 year (based on length of grant funding), with the…
Added 16 hours ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Associate Director, Strategy and Partnerships, the Manager, Operations and Impact leads a shared team of operations, finance, and communications staff serving CHI and W21C,…
Added 16 hours ago
UO
Senior Research Associate, Cardiac Sciences
University of Calgary
Calgary, AB
- Full-time
The Department of Cardiac Sciences in the Cumming School of Medicine invites applications for a Senior Research Associate. This Full-time Fixed Term position is for approximately 1 year…
Added 16 hours ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
LinkedIn
Terrebonne, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 16 hours ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Cobourg, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

White Cap Canada

On Site Solutions Associate

AB, Canada
Edmonton, AB, Canada

$24.35 · Full-time

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Applications open in a new tab.

Job details

Pay: $24.35
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$24.35

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037088

Apply About employer

More about this job

Responsibilities

Set up customers in the service program, process and prepare orders, follow up on backorders, and provide knowledgeable support for vending solutions. Conduct site visits, resolve customer issues, promote products and services, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable motor vehicle record are required, and the role involves some physical work such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Customer Onboarding
Order Processing
Inventory Management
Backorder Follow-Up
Order Picking and Packing
Issue Resolution
Relationship Building
Site Visit Tracking
Marketing Support
Cost Reduction
Communication

Visa sponsorship

Not detected in the job text

Hiring contact

Asante, Kwabena

Keywords

Customer Setup
Vending Solutions
Product Implementation
Product Knowledge
Customer Meetings
Site Visits
Service Tracking
Metrics
Deliverables
Order Processing
Order Picking
Order Packing
Backorders
Pre-Packing
Inventory
Customer Complaints
Issue Escalation
Marketing Campaigns
Sales
Account Management
Construction
Industrial Work Environments
Shelf Building
Stocking
Valid Driver's License
Motor Vehicle Record

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