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Added 25 mins ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need…
Added 1 hour ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
…and cross-functional partnership. You will work closely with senior leadership and other internal stakeholders to drive brand performance through analytical insights and financial support…
Added 1 hour ago
U
Principal Sales Performance Coach
UKG
Remote, Canada
- Full-time
- Remote
This is a senior individual contributor role that combines deep enterprise sales experience, advanced coaching expertise, and data-driven performance consulting. You'll work directly with…
Added 2 hours ago
A
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Amorepacific Canada is seeking an Education Manager to lead the development and execution of education and training initiatives across its Canadian portfolio of prestige, luxury, and…
Added 2 hours ago
Senior Manager, Supply Chain Systems
Tenstorrent
Toronto, ON
As Senior Manager, Supply Chain Business Systems, you will lead the business systems team within Supply Chain, spearhead the NetSuite ERP implementation in partnership with Finance and IT,…
Added 2 hours ago
AE
Financial Analyst, FP&A – Gross Margin
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…and cross-functional partnership. You will work closely with senior leadership and other internal stakeholders to drive brand performance through analytical insights and financial support…
Added 3 hours ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
The Senior Manager, Key Accounts – Commercial Planning is responsible for driving sustainable growth across key retail accounts by combining strategic account management with strong…
Added 3 hours ago
BD
Senior DevOps Engineer - Cloud Operations
Black Duck
Calgary, AB
- Full-time
Cloud security controls: encryption (CMEK), secrets management (Vault, Cloud Secret Manager), and audit logging
Added 3 hours ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business…
Added 3 hours ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
…underwrite single asset and portfolio transactions, market product and execute…
Added 3 hours ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 3 hours ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 3 hours ago
RB
Manager, Wholesale Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 3 hours ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Added 3 hours ago
RI
Warehouse Manager
Rentokil Initial
Calgary, AB
- $65,000 CAD / year
- Full-time
Track key performance metrics (KPIs), analyze operational data, and prepare reports for senior management to inform decision-making.
Added 4 hours ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
…manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs.…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 hours ago
CW
General Manager Manufacturing Division
Centra Windows & Install Pros
Calgary, AB
- $200,000 to $250,000 CAD / year
- Full-time
As General Manager, Manufacturing Division, you will lead our manufacturing operations across British Columbia and Alberta with full accountability for performance, quality, profitability,…
Added 4 hours ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Burnaby, BC
- Full-time
The Product Management Department is currently seeking a Product Manager. The selected candidate will assist the Senior Market Manager in implementing approved marketing strategies for…
Added 4 hours ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Added 4 hours ago
T
Senior Relationship Manager
TD
Vancouver, BC
- Full-time
The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is…
Added 4 hours ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
This is a senior individual contributor role that combines deep enterprise sales experience, advanced coaching expertise, and data-driven performance consulting. You'll work directly with…
Added 4 hours ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 4 hours ago
SG
Senior Manager, Investment Distribution Management - JFL Equity Research
Scotia Global Asset Management
Montreal, QC
- Full-time
The Senior Manager, Investment Distribution Management, is responsible for designing and executing strategies that support the distribution of equity mandates managed by Jarislowsky…
Added 4 hours ago
AE
SQMS Manager
Airborne Engines Ltd.
Delta, BC
- Full-time
The SQMS Manager reports to the Director of Quality and owns the day-to-day management of Airborne Engines’ integrated Safety and Quality Management System (SQMS). You’ll own the internal…

White Cap Canada

On Site Solutions Associate

AB, Canada
Edmonton, AB, Canada

$24.35 · Full-time

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Job details

Pay: $24.35
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$24.35

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037088

Apply About employer

More about this job

Responsibilities

Set up customers in the service program, process and prepare orders, follow up on backorders, and provide knowledgeable support for vending solutions. Conduct site visits, resolve customer issues, promote products and services, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable motor vehicle record are required, and the role involves some physical work such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Customer Onboarding
Order Processing
Inventory Management
Backorder Follow-Up
Order Picking and Packing
Issue Resolution
Relationship Building
Site Visit Tracking
Marketing Support
Cost Reduction
Communication

Visa sponsorship

Not detected in the job text

Hiring contact

Asante, Kwabena

Keywords

Customer Setup
Vending Solutions
Product Implementation
Product Knowledge
Customer Meetings
Site Visits
Service Tracking
Metrics
Deliverables
Order Processing
Order Picking
Order Packing
Backorders
Pre-Packing
Inventory
Customer Complaints
Issue Escalation
Marketing Campaigns
Sales
Account Management
Construction
Industrial Work Environments
Shelf Building
Stocking
Valid Driver's License
Motor Vehicle Record

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