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Added 13 mins ago
WC
Bilingual Outside Sales Representative (Cargo) - Kapuskasing,ON
Wurth Canada
Kapuskasing, ON
- Full-time
A culture of empowerment and trust that puts a focus on professional development and coaching from a supportive management team.
Added 13 mins ago
W
Oracle EBS & Fusion SCM Architect
W3Global
Canada
- Contract
…technical expertise in SCM, with strong knowledge of inventory, order management, procurement, fulfilment, and preferably Warehouse Management. The architect will own solution direction,…
Added 13 mins ago
QH
Patient Services Manager
Quinte Health
Belleville, ON
- Full-time
The Patient Services Manager reports to the Program Director for Surgery with initial accountabilities of Belleville Oncology and Endoscopy units and Medical Day Clinic (MDC) at Belleville…
Added 13 mins ago
Logistics Coordinator
Rogers Communications
Halifax, NS · Toronto, ON
…supporting Oracle purchasing and invoicing activities, vendor management, telecommunications administration, fleet coordination and general regional…
Added 13 mins ago
I
Gas Utility Decarbonization Strategy Manager
IIIIIIUS
Ottawa, ON
- Full-time
…customers, utility infrastructure, costs, and GHG emissions, in order to provide insights that support gas utility strategic planning and regulatory efforts. You will also be responsible…
Added 27 mins ago
RO
Hotel Administration & Owner Relations Manager
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
Generate and distribute management, financial, and other accounting reports to owners and management, including revenue distributions, budgets, invoicing for monthly maintenance & other…
Added 27 mins ago
E
Driver - Edmonton
Enterprise
Edmonton, AB
- Full-time
…offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more…
Added 27 mins ago
IH
Coordinator, Corporate Systems
Interior Health Authority
Kelowna, BC
- Full-time
…escalated, all aimed at providing the best and most seamless services to customers. The Coordinator supports Corporate System’s initiatives by establishing effective working relationships…
Added 42 mins ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 42 mins ago
OC
Grocery Associate - PT (Langley)
Otter Co-op
Langley (District), BC
- $18.25 to $21.15 CAD / hour
- Part-time
Escort customers to their appropriate aisle or shelve in order to assist with purchasing decisions.
Added 57 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Kindersley, SK
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 57 mins ago
WC
Consumables Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
TL
CONTRACT ANALYST & COMPLIANCE OFFICER
Troy Life & Fire Safety Ltd.
Owen Sound, ON
- Contract
Reviewing Owner/Customer purchase orders and contracts for services; negotiating, amending and adding supplementary conditions as may be necessary for contract finalization
Added 1 hour ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
Added 1 hour ago
JH
Front Office Coordinator
Jackson Hewitt Tax Service Inc.
Springdale, NB
- Full-time
Employee Perks: Corporate discounts and discounted tax preparation services (terms apply).
Added 1 hour ago
B
Bilingual Facility Services Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
Commissary Attendant & Barista
Shawnigan Lake School
Shawnigan Lake, BC
The Commissary Attendant & Barista works with a team in our School’s store and café, providing excellent customer service to our students, staff and other guests. This position works a…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
TI
Product Specialist - Risk Management and Portfolio Solutions
TS Imagine
Montreal, QC
- Full-time
The Financial Product Specialist acts as the primary contact for all customers, focusing on our market-leading Risk management products. Our products are based on cutting-edge technologies…
Added 1 hour ago
BC
Automotive Glass Technician - Speedy Glass
Belron Canada inc
Ottawa, ON
- Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 1 hour ago
BC
Automotive Glass Technician - Speedy Glass
Belron Canada inc
Barrie, ON
- Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 1 hour ago
N
Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…

White Cap Canada

On Site Solutions Associate

AB, Canada
Edmonton, AB, Canada

$24.35 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $24.35
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$24.35

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037088

Postal Code T5S 0K5

Apply About employer

More about this job

Responsibilities

Set up new customers in the program, process and prepare orders, follow up on backorders, and provide knowledgeable support for vending solutions and on-site services. Track site visits and service metrics, resolve customer issues, promote products and services, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable motor vehicle record are required, and the role involves some physical work such as stocking, shelf building, cleaning, and organizing.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Order Processing
Inventory Management
Backorder Follow-Up
Customer Onboarding
Issue Resolution
Relationship Building
Site Visit Tracking
Marketing Support
Cost Reduction
Physical Organization

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Onboarding
Vending Solutions
Sales
Account Management
Product Knowledge
Order Processing
Backorders
Pre-Packing
Inventory
Site Visits
Service Metrics
Customer Meetings
Marketing Campaigns
Issue Escalation
Complaint Resolution
Customer Relationships
Cost Reduction
Construction
Industrial Work Environments
Valid Driver's License
Motor Vehicle Record

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