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Added 45 mins ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager implements the established direction within their team while supporting associate development and ensuring compliance with organizational policies. As a front-line manager, they…
Added 1 hour ago
TH
Cashier - Part Time (Kingston)
The Home Depot Canada
Kingston, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Added 1 hour ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 1 hour ago
TH
Associé(e) Bois et Matériaux (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Added 1 hour ago
TH
Overnight Freight Associate Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
Added 1 hour ago
TH
Lumber Sales Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
- Part-time
Added 1 hour ago
TH
Lumber Sales Part Time - ETOBICOKE N
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Part-time
Added 1 hour ago
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Cashier - Part Time (Orangeville)
The Home Depot Canada
Orangeville, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
TH
Associé(e) quincaillerie (temps partiel)
The Home Depot Canada
Boisbriand, QC
- Part-time
Added 1 hour ago
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Associé(e) aux ventes, quincaillerie (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Added 1 hour ago
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Associé(e) Porte et fenêtres (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Added 1 hour ago
TH
Associé(e) Bois et Matériaux (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Added 1 hour ago
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Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 2 hours ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 3 hours ago
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Tire Technician, Swift Current
Fountain Tire
Swift Current, SK
- Full-time
…repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive Tire…
Added 3 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 3 hours ago
GD
DYNAMITE - Seasonal Sales Associate - New Sudbury Centre
Groupe Dynamite, Inc Garage
Sudbury, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 3 hours ago
GD
COMBO - Seasonal Sales Associate - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 3 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 3 hours ago
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(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 3 hours ago
TH
Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 4 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
…would be a temporary flex key holder in the capacity of the manager on duty, in times of…
Added 4 hours ago
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Keyholder
Torrid
Calgary, AB
- Part-time
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Added 4 hours ago
GT
Department Sales Manager, Clubs
Golf Town
Calgary, AB
- Full-time
As a Department Sales Manager Clubs with Golf Town your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and…

White Cap Canada

On-Site Solutions Associate - Canada

Brampton, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037125

Postal Code L6W 3K1

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More about this job

Responsibilities

Set up new customers, process and prepare orders, follow up on backorders, and provide on-site support for vending solutions. Maintain customer relationships, resolve service issues, track site visits and metrics, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable driving record are required, and the role involves physical tasks such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Order Processing
Inventory Management
Backorder Follow-Up
Issue Resolution
Communication
Site Visit Tracking
Marketing Support
Organization
Cost Reduction
Driving

Visa sponsorship

Not detected in the job text

Keywords

Customer Setup
Customer Service
Sales
Account Management
Vending Solutions
Product Knowledge
Order Processing
Order Picking And Packing
Backorders
Pre-Packing
Inventory Management
On-Site Services
Site Visits
Customer Meetings
Issue Escalation
Complaint Resolution
Marketing Campaigns
Customer Relationships
Service Improvement
Cost Reduction
Construction
Industrial Work Environments
Valid Driver's License
Acceptable Motor Vehicle Record

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