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Added 9 mins ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
…through strong teamwork, collaboration, and exceptional client…
Added 39 mins ago
FT
Tire Technician, Swift Current
Fountain Tire
Swift Current, SK
- Full-time
Fountain Tire Swift Current (1800 South Service Rd W), an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive…
Added 1 hour ago
SN
Facilities Maintenance Technician
Starlim North America
London, ON
- Full-time
General facilities maintenance and repair duties including the grounds, equipment and building systems including water, sewage, refrigeration, heating.
Added 1 hour ago
UO
Auxiliary Service Worker
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $25.46 to $26.81 CAD / hour
- Full-time
Custodial Services is responsible for the custodial care of UBC buildings. Building Service Workers provide cleaning services for offices, classrooms, labs, and common areas at the…
Added 1 hour ago
MR
On-Site Leasing Administrator
MoveSmart Rentals
Kitchener, ON
- $65,000 to $80,000 CAD / year
- Internship
Coordinate with property management, maintenance, and other teams supporting the building.
Added 2 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Facilities Operations is accountable for leading the day-to-day delivery, performance, and continuous improvement of Facilities Management operations across IGM’s…
Added 2 hours ago
CA
Assistant Resident Manager (Part-Time)
Centurion Associates Inc
Huntsville, ON
- Part-time
…where payments are not made. Administer and complete minor maintenance and Work Order repairs; review apartments at turnover and prepare a scope of work consistent with established…
Added 2 hours ago
C
Senior IT Systems Eng
Cognichip
Toronto, ON
- $150,000 to $185,000 CAD / year
- Full-time
Jira & Atlassian Administration: Own Jira Service Management and the wider Atlassian suite as admin: workflows, request forms, automation rules, JQL, and scripting against the Jira REST API.
Added 2 hours ago
CA
Junior Project Coordinator
Centurion Associates Inc
Toronto, ON
- Full-time
…and Site-admins. Assist in drafting and renewing Technical Service Contracts and maintenance service contracts for new acquisitions, ensuring renewal prices fit within the budget. Support…
Added 2 hours ago
A
Facilities and Fleet Assistant
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Facilities and Fleet Assistant. Reporting to the Facilities Manager, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the…
Added 2 hours ago
A
Facilities Assistant-Seasonal
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…available for a Facilities Assistant-Seasonal. Reporting to the FBO Manager, this position is responsible for performing the duties and responsibilities which include, but are not limited…
Added 2 hours ago
HR
Sr Sales and Operations Coordinator
Herc Rentals
Edmonton, AB
- Full-time
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
Added 3 hours ago
WC
On-Site Solutions Associate - Canada
White Cap Canada
Brampton, ON
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve…
Added 3 hours ago
FR
Live-out Building Superintendent
FirstService Residential Canada
Mississauga, ON
- Full-time
Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
Added 3 hours ago
HN
Electrical Project Manager
Harbinger Network Inc.
Mississauga, ON
- $130,000 to $140,000 CAD / year
- Full-time
The Project Manager is accountable for working closely with office and field staff, other managers, and key stakeholders to ensure that the jobs within the role’s direct control deliver…
Added 3 hours ago
MR
Merchandiser (Moncton West, NB)
Match Retail
Shediac, NB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 3 hours ago
OG
Guest Services Agent - Part Time
Onni Group of Companies
Vancouver, BC
- Part-time
Communicate any relevant feedback from guest and/or other departments with the Guest Service Manager
Added 3 hours ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
…standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 4 hours ago
WR
Commis d’entrepôt/Chauffeur
Westlake Royal Building Products
Sherbrooke, QC
- Full-time
Advise supervisor or Branch Manager of any discrepancies with deliveries
Added 4 hours ago
S
Home Health Care - Specialist Rehab Product
Sobeys
St. John's, NL
- Full-time
Role model and reinforce customer service expectations daily for all staff
Added 4 hours ago
CN
Manager, Waste Technical Services
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…decommissioning and long-term waste management outcomes? If you do, the Manager, Waste Technical Services plays a critical role in enabling safe, efficient, and compliant waste management…
Added 4 hours ago
S
Produce - Clerk Produce
Sobeys
Dartmouth, NS
- Full-time
…shopping experience is quick, easy and efficient is the key to building loyalty. That is why our Produce Clerks play such an important role in the success of our stores. Full training is…
Added 4 hours ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Communicate proactively with internal and external stakeholders regarding incidents, changes, maintenance, and service updates.
Added 4 hours ago
LH
Guest Service Agent - PT
Level Hotels & Furnished Suites
Vancouver, BC
- $21 to $24 CAD / hour
- Part-time
Communicate any relevant feedback from guest and/or other departments with the Guest Service Manager
Added 4 hours ago
DG
Aviseur technique | Service advisor
Dilawri Group of Companies
Pointe-Claire, QC
- Full-time
Carry out related tasks or those requested by the service manager.

White Cap Canada

On-Site Solutions Associate - Canada

Brampton, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037125

Postal Code L6W 3K1

Apply About employer

More about this job

Responsibilities

Set up new customers, process and prepare orders, follow up on backorders, and provide on-site support for vending solutions. Maintain customer relationships, resolve service issues, track site visits and metrics, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable driving record are required, and the role involves physical tasks such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Order Processing
Inventory Management
Backorder Follow-Up
Issue Resolution
Communication
Site Visit Tracking
Marketing Support
Organization
Cost Reduction
Driving

Visa sponsorship

Not detected in the job text

Keywords

Customer Setup
Customer Service
Sales
Account Management
Vending Solutions
Product Knowledge
Order Processing
Order Picking And Packing
Backorders
Pre-Packing
Inventory Management
On-Site Services
Site Visits
Customer Meetings
Issue Escalation
Complaint Resolution
Marketing Campaigns
Customer Relationships
Service Improvement
Cost Reduction
Construction
Industrial Work Environments
Valid Driver's License
Acceptable Motor Vehicle Record

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