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Added 4 mins ago
Education Coordinator
Stratford Festival
Stratford, ON
…areas of our work. These areas include play selection, casting, marketing and public relations efforts, education programs, production, design, recruitment of staff and volunteers, and the…
Added 1 hour ago
KS
Category Associate
Kelly Science, Engineering, Technology & Telecom
St. Thomas, ON
- Up to $80,000 USD / year
- Full-time
We're Hiring! Category Associate | Hybrid Opportunity
Added 2 hours ago
LC
Merchandising Crew Associate (Western Canada)
Loblaw Companies Limited
Burnaby, BC
- Full-time
Reporting to the Store Development Specialist, the Merchandising Crew Associate is responsible for merchandising all Capital projects, and store request projects as per final merchandising…
Added 3 hours ago
C
Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
As an Apartments.com Sales Associate, you will be part of a dynamic team that operates as a strategic digital marketing partner to the Multifamily industry. Through engaging sales…
Added 4 hours ago
C
Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
As an Apartments.com Sales Associate, you will be part of a dynamic team that operates as a strategic digital marketing partner to the Multifamily industry. Through engaging sales…
Added 4 hours ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
Every inbound lead starts with you. Website and marketing leads come to you first, along with a portfolio of existing client accounts to grow.
Added 4 hours ago
KC
Associate – Applications Engineering Team
KEYENCE CANADA INC.
Mississauga, ON
- Full-time
…training, creation of support resources as well as technical marketing…
Added 5 hours ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
Every inbound lead starts with you. Website and marketing leads come to you first, along with a portfolio of existing client accounts to grow.
Added 5 hours ago
KC
Associate – Applications Engineering Team
KEYENCE CORPORATION
Mississauga, ON
- Full-time
…training, creation of support resources as well as technical marketing…
Added 6 hours ago
WC
On-Site Solutions Associate - Canada
White Cap Canada
Brampton, ON
- Full-time
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Added 6 hours ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Promouvoir les produits par l’intermédiaire du marketing et encourager l’utilisation du programme PC Optimum.
Added 6 hours ago
FC
Senior Payroll Associate
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management…
Added 6 hours ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
At CCG, we are committed to delivering exceptional Associate experience. We offer:
Added 6 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 6 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 7 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 7 hours ago
LC
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 7 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 7 hours ago
LC
Beauty Specialist, Hourly Full Time Day
Loblaw Companies Limited
Calgary, AB
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 7 hours ago
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Retail Customer Service Lead
PetSmart
Winnipeg, MB
- Full-time
…of people and pets and store cleanliness, merchandising and associate…
Added 7 hours ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Bilingual French Inbound Customer Engagement Associate needed for a 4 month contract opportunity with SAP Canada located in Vancouver, BC.
Added 7 hours ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Pickering, ON
- Part-time
…geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations…
Added 7 hours ago
TH
Lead Sales Associate - Full-Time
Tommy Hilfiger
Niagara-on-the-Lake, ON
- Full-time
…geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations…
Added 7 hours ago
WC
On-Site Solutions Associate - Canada
White Cap
Brampton, ON
- Full-time
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Added 8 hours ago
MD, Medical Strategy & Scientific Affairs
BGBx
ON
…ability to successfully onboard, train, and mentor others in the Associate Medical Director (AMD), Senior Medical Writer (SMW) and/or Medical Writer (MW) roles. Please see required…

White Cap Canada

On-Site Solutions Associate - Canada

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037125

Postal Code L6W 3K1

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More about this job

Responsibilities

Set up new customers, process and prepare orders, follow up on backorders, and provide on-site support for vending solutions. Maintain customer relationships, resolve service issues, track site visits and metrics, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable driving record are required, and the role involves physical tasks such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Order Processing
Inventory Management
Backorder Follow-Up
Issue Resolution
Communication
Site Visit Tracking
Marketing Support
Organization
Cost Reduction
Driving

Visa sponsorship

Not detected in the job text

Keywords

Customer Setup
Customer Service
Sales
Account Management
Vending Solutions
Product Knowledge
Order Processing
Order Picking And Packing
Backorders
Pre-Packing
Inventory Management
On-Site Services
Site Visits
Customer Meetings
Issue Escalation
Complaint Resolution
Marketing Campaigns
Customer Relationships
Service Improvement
Cost Reduction
Construction
Industrial Work Environments
Valid Driver's License
Acceptable Motor Vehicle Record

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