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Added 5 mins ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 5 mins ago
L
Manager - Asset Protection, Safety and Strategy (Global Fulfillment) | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
Translate the Senior Manager’s AP&S strategy into structured capability roadmaps, program plans, timelines, and measurable execution plans.
Added 35 mins ago
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Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 35 mins ago
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Mechanical Program Manager
SCIEX
Vaughan, ON
- $110,000 to $123,000 CAD / year
- Full-time
The Mechanical Project Manager is responsible for planning, coordinating, and driving the execution of mechanical hardware projects from concept through product release and into the…
Added 1 hour ago
O
Sr. Manager Corporate Development
OpenText
Toronto, ON
- Full-time
…interesting work happens every day, in every department. The Sr. Manager, Corporate Development will play a pivotal role advising on a wide range of strategic programs, analyzing business…
Added 1 hour ago
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Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 3 hours ago
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Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of…
Added 3 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
…flexible, online and accessible learning. With an inclusive Senior Leadership Team dedicated to empowering every team member to contribute, learn and thrive, AU stands poised for an…
Added 3 hours ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Added 4 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Dartmouth, NS
- $60,000 to $70,000 CAD / year
- Full-time
There is a clear path from Inside Sales Associate to senior and key account roles. K2 teaches the product, so you don't need to arrive as a fastener expert. And as K2 grows, so do the…
Added 4 hours ago
BE
Inside Sales Associate, Bilingual (English and French)
BoldHouse Executive Search
Marieville, QC
- $60,000 to $70,000 CAD / year
- Full-time
There is a clear path from Inside Sales Associate to senior and key account roles. K2 teaches the product, so you don't need to arrive as a fastener expert. And as K2 grows in Quebec and…
Added 4 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
There is a clear path from Inside Sales Associate to senior and key account roles. K2 teaches the product, so you don't need to arrive as a fastener expert. And as K2 grows, so do the…
Added 4 hours ago
D
Technical Account Manager (TAM)
DINGO
BC · British Columbia, Canada
- Full-time
We're looking for an experienced Technical Account Manager (TAM) to join our global team and play a key role in strengthening customer relationships, driving adoption and ensuring our…
Added 4 hours ago
CC
Specialist, Manufacturing Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 4 hours ago
Q
Senior Product Manager, Accounts, Billing, & Compliance
Quo
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Product Manager to own the surfaces that makes Quo trustworthy at scale - the systems that bill customers correctly, define who they are and what they can access,…
Added 4 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Associate Customer Success Manager will own consumption and adoption outcomes across a portfolio of mid-complexity customers, operating with judgment and autonomy within your portfolio…
Added 4 hours ago
D
Senior System Engineer
Danaher
Concord, ON
- Full-time
The Senior Systems Engineer is a customer-focused role responsible for to helping us design, characterize and verify key technologies on world-class mass spectrometers. In this capacity,…
Added 5 hours ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…
Added 5 hours ago
PD
Product Manager
Pollard Digital Solutions
Winnipeg, MB
- Full-time
We’re looking for Product Manager to join our Digital Solutions team within our Winnipeg Office.
Added 5 hours ago
WC
On-Site Solutions Associate - Canada
White Cap Canada
Brampton, ON
- Full-time
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Added 5 hours ago
LB
Senior Administration , Client Bank
Laurentian Bank
Toronto, ON
- Full-time
Administers and processes product specific financial or non-financial transactions, according to Laurentian Bank's standards, policies, and procedures.
Added 5 hours ago
VS
Senior Manager, Account Management
Vena Solutions
Remote, Canada
- $144,585 to $195,615 CAD / year
- Full-time
- Remote
The Senior Manager, Account Management is responsible for leading a team of Account Managers to drive customer retention, expansion, and long-term value realization. This role ensures…
Added 5 hours ago
Assistant Manager, Asset Servicing - Corporate Actions (12-Month Contract GWO)
Scotiabank
Toronto, ON
…strategies, objectives, and operational priorities. The Assistant Manager is responsible for the accurate and timely processing of corporate action events within one or more assigned…
Added 5 hours ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
…for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

White Cap Canada

On-Site Solutions Associate - Canada

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities And Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education And Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-037125

Postal Code L6W 3K1

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More about this job

Responsibilities

Set up new customers, process and prepare orders, follow up on backorders, and provide on-site support for vending solutions. Maintain customer relationships, resolve service issues, track site visits and metrics, and identify opportunities to improve service and reduce costs.

Requirements

A high school diploma or GED is strongly preferred, along with 0–2 years of relevant experience; 1+ years of sales or account management experience is preferred. A valid driver's license and acceptable driving record are required, and the role involves physical tasks such as stocking, shelf building, cleaning, and organizing work environments.

Skills

Customer Service
Account Management
Sales
Product Knowledge
Vending Solutions
Order Processing
Inventory Management
Backorder Follow-Up
Issue Resolution
Communication
Site Visit Tracking
Marketing Support
Organization
Cost Reduction
Driving

Visa sponsorship

Not detected in the job text

Keywords

Customer Setup
Customer Service
Sales
Account Management
Vending Solutions
Product Knowledge
Order Processing
Order Picking And Packing
Backorders
Pre-Packing
Inventory Management
On-Site Services
Site Visits
Customer Meetings
Issue Escalation
Complaint Resolution
Marketing Campaigns
Customer Relationships
Service Improvement
Cost Reduction
Construction
Industrial Work Environments
Valid Driver's License
Acceptable Motor Vehicle Record

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