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DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
- Part-time
…support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization…
Added just now
DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
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- Part-time
…support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization…
Added 1 min ago
C&
Project Manager
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Markham, ON
- Full-time
Cooperate with other building/facility personnel to achieve goals and objectives as to quality, service, cost and profit
Added 1 min ago
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
…support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization…
Added 1 min ago
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Oshawa, ON
…support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization…
Added 31 mins ago
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Added 46 mins ago
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Added 1 hour ago
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On Site Solutions Associate
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Edmonton, AB
- Full-time
Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
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White Cap

On Site Solutions Associate

Edmonton, AB, Canada

$24.35 · Full-time

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Job details

Pay: $24.35
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities and Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education and Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$24.35

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More about this job

Responsibilities

The associate is responsible for coordinating new customer setups, managing product implementation, and resolving customer complaints. They also maintain on-site services, process orders, and track service metrics to ensure customer satisfaction.

Requirements

Candidates should have a high school diploma or GED and 0-2 years of relevant experience, with preference for sales or account management backgrounds. A valid driver's license and the ability to perform physical tasks like shelf building and stocking are required.

Skills

Account management
Customer service
Product knowledge
Order processing
Inventory management
Problem resolution
Sales support
Vending solutions
Relationship management
Communication
Organization
Logistics

Visa sponsorship

Not detected in the job text

Keywords

On-site solutions
Account management
Customer service
Inventory
Order processing
Product implementation
Vending solutions
Sales
Logistics
Construction
Industrial
Relationship management
Metrics
Reporting
Stocking
Field service

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