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Added just now
BA
Customer Success Manager
Borderless AI
Toronto, ON
- Full-time
Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS companies to join our growing team. This full-time position will be…
Added just now
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Accounting Manager and working closely with the Event Analyst, Business Services, and department managers, this position helps ensure the accuracy of financial information,…
Added 13 mins ago
Financial Services Supervisor & Systems Coordinator-C1433
City of London
London, ON
Reports to the Manager or designate. Performs Corporate accounting functions including sundry receivables; reserve and trust funds; accounts payables; account reconciliation and analysis;…
Added 14 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Manager responsible for architecting and optimizing future field execution by identifying frontline value-creation opportunities and translating field strategy into clear operating models,…
Added 14 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
The Sales Initiatives Manager will be an enabler of system-wide focus on exceeding our customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate…
Added 14 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
The Sales Initiatives Manager will be an enabler of system-wide focus on exceeding our customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate…
Added 14 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Manager responsible for architecting and optimizing future field execution by identifying frontline value-creation opportunities and translating field strategy into clear operating models,…
Added 14 mins ago
Senior Financial Analyst
CityofOttawa
Ottawa, ON
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 14 mins ago
WC
On-Site Solutions Associate
White Cap
Toronto, ON
- Full-time
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Added 14 mins ago
OR
Retail Field Trainer
OSL Retail Services Inc
Vancouver, BC
- Other
We are seeking a Retail Field Trainer. Reporting Customer Experience Manager, our ideal candidate is responsible for executing and continuously improve training programs that support…
Added 14 mins ago
J&
Territory Manager (Ontario East and New Brunswick) - Johnson & Johnson MedTech, Circulatory Restoration (Shockwave IVL)
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
Territory Managers are responsible for cold calling, prospecting and building relationships that will increase account revenue growth and customer satisfaction within specified product…
Added 14 mins ago
IE
Warehouse Lead
Industrial Electric Manufacturing
Surrey, BC
- $34 to $46 CAD / hour
Participate in continuous improvement and problem-solving activities led by the Supervisor or Operations Manager.
Added 14 mins ago
CM
Business Development Presentative
Canada Masq Corporation
ON · Ontario, Canada
- Full-time
…every distributor, wholesaler, pharmacy, corporate, and OEM account you win puts Canadian-made disposable medical supplies in the hands of the people who rely on…
Added 14 mins ago
TO
Media Campaign Manager
Triumphs of Talent
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Support account retention and growth by identifying opportunities for improvement and upselling.
Added 14 mins ago
PS
Regional Manager, Ontario
Public Service Alliance of Canada
Toronto, ON
- $142,218 to $160,067 CAD / year
- Full-time
Under the general guidance of the Associate Director, the Regional Manager will be responsible for the management, orientation of Staff, and applicable administration of Regional PSAC…
Added 14 mins ago
TA
Systems Analyst - ( Shift 8:30 am to 5:00 pm)
The Authentic T-Shirt Company® /SanMar Canada
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting directly to the IT Service Manager, the Systems Analyst-IT Operations is responsible for maintaining and supporting office and warehouse systems through user support and hands-on…
Added 14 mins ago
MM
Senior Financial Accountant
Mohawk Medbuy Corporation
Burlington, ON
- Full-time
The Senior Financial Accountant (SFA) is a pivotal role in Financial Services. Reporting to the Manager, Finance, the SFA ensures the accuracy and integrity of the organization’s financial…
Added 29 mins ago
D
Assistant Manager, Market Development
Desjardins
Saint-Jérôme, QC · Laval, QC · Service Signature Laval-Laurentides
- Full-time
As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
Added 29 mins ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 29 mins ago
AR
Assistant General Manager
Algonquin Resort
Ottawa, ON
- Full-time
The Assistant General Manager is primarily responsible for the operations of the front office department, while supporting the General Manager in the day-to-day operation of all…
Added 29 mins ago
B
Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
Reporting to the Director, Digital Operations & Engagement, the Digital Operations Manager runs day-to-day digital operations and publishing for BMO Global Asset Management (BMO GAM). That…
Added 29 mins ago
B
Personal Banker
BMO
Squamish, BC
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 29 mins ago
AW
District Sales Manager-Eastern Ontario
Arterra Wines Canada
ON · Field Office - ON
- Full-time
· Works with the Sr. Ontario Sales Manager and Strategic Account Managers to execute annual
Added 29 mins ago
EC
Profit Centre Manager
EMCO Corporation
Vernon, BC
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 44 mins ago
Senior Analyst, ISO 20022 COE
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, ISO 20022 COE, the Senior Analyst (Senior Technical SME) acts as the primary technical anchor and subject matter expert for ISO 20022 messaging standards across…

White Cap

On-Site Solutions Associate

Toronto, ON, Canada

$22.95 · Full-time

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Job details

Pay: $22.95
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

Major Tasks, Responsibilities and Key Accountabilities

Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 5% of the time.

Education and Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

1+ years of sales or account management experience.
Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$22.95

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More about this job

Responsibilities

The associate is responsible for executing service commitments, identifying customer needs, and managing product implementation. They also maintain on-site service organization, process orders, and resolve customer complaints.

Requirements

Candidates should have a high school diploma or GED and 0-2 years of relevant experience. A valid driver's license and the ability to perform physical tasks like shelf building and stock management are required.

Skills

Customer Service
Account Management
Product Knowledge
Order Processing
Inventory Management
Problem Solving
Communication
Sales
Relationship Management
Logistics
Vending Solutions

Visa sponsorship

Not detected in the job text

Keywords

On-Site Solutions
Customer Service
Account Management
Inventory Control
Product Implementation
Construction Industry
Industrial Environment
Order Fulfillment
Sales Support
Vending Solutions
Relationship Building
Logistics
Stock Management
Customer Support

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