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Added 1 day ago
VA
Veterinary Technician, Specialty (Diagnostic Imaging), Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 days ago
VA
Veterinary Assistant, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 days ago
A
Worksite Support Technician (Junior)
ALLPS
Sherwood Park, AB
- Full-time
We are seeking a hands-on Worksite Support Technician to provide deskside and field IT support across County Hall and other County-managed facilities in the Sherwood Park area. The…
Added 2 days ago
VA
Veterinary Technologist, ER & ICU, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
…within a highly functioning team. This person will have strong technical skills, be capable of caring for critically ill patients, be comfortable administering anesthesia, and be eager to…
Added 2 days ago
EO
Plant Engineer
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK Vancouver Laboratories (VAN), the operating drug delivery service site of Evonik Canada Inc., is a Contract Development and Manufacturing Organization (CDMO) that provides CMC…
Added 2 days ago
Managed Services - Service Desk Administrator 1
Convergence Networks
Ottawa, ON
2+ years of relevant experience which may include Service Desk Support Specialist, Help Desk Technician, Help Desk Analyst, or Tier 2 (or similar) in a tiered environment.
Added 2 days ago
VA
Veterinary Technician, RVT - Emergency (Casual), Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- Internship
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 days ago
WM
Technician II (WMSS, In Plant)
Waste Management, Inc.
London, ON
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 2 days ago
KM
Field Service Technician (St.John's, Newfoundland)
Konica Minolta Business Solutions (Canada) Ltd.
NL · St.John's, Newfoundland
- Full-time
0-2 years technical/repair of electronics or software equipment
Added 2 days ago
KM
Field Service Technician (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
St. John's, NL
- Full-time
0-2 years technical/repair of electronics or software equipment
Added 2 days ago
VA
Veterinary Technician (RVT) - Dermatology, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 3 days ago
VA
Veterinary Technician, RVT, Stouffville Animal Hospital
VCA Animal Hospitals
Kingston, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 3 days ago
KM
Technicien de service (Concord)
Konica Minolta Business Solutions Canada
Concord, ON
- Full-time
Are you passionate about delivering top-notch technical support and problem-solving? We're seeking a skilled Field Service Technician to join our dynamic team in the printing industry. If…
Added 3 days ago
VA
Registered Veterinary Technician - Surgery and Anesthesia, 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Full-time
Patient Care: Utilize your technical skills to place catheters, administer medications, support fluid therapy, and collect and process laboratory samples.
Added 3 days ago
TC
Field Services planner
TMC Canada
Saskatoon, SK
- Full-time
…constraints (safety requirement and equipment, permit to work, site access, timing, report, de-briefing with…
Added 3 days ago
VA
Senior Registered Veterinary Technician (RVT) - Surgery & Anesthesia, 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Full-time
Patient Care: Utilize your technical skills to place catheters, administer medications, support fluid therapy, and collect and process laboratory samples.
Added 4 days ago
VA
Veterinary Technician , RVT, Westside Animal Hospital
VCA Animal Hospitals
Toronto, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 4 days ago
CM
Technical Service Associate
Clarion Medical Technologies
Cambridge, ON
- Full-time
Reporting to the Service Lab Manager, the Technical Service Associate will be responsible for supporting the inspection, testing, repair, and preparation of Clarion’s medical systems.…
Added 5 days ago
R
Help Desk Technician
Rates.ca
Welland, ON
- Full-time
The Help Desk Technician serves as the first point of contact for employees experiencing technology-related issues. This role provides technical support for hardware, software, mobile…
Added 5 days ago
BB
Senior Technician AV
Bosch Building Technologies
Toronto, ON
- $33.85 to $43.03 CAD / hour
- Full-time
Senior Technician AV is a primary technical resource on site. Providing leadership and oversight of installation, service, troubleshooting, commissioning, programming, rack work,…
Added 5 days ago
VA
Veterinary Technician Assistant, Emergency - 404 Veterinary Emergency + Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 5 days ago
AR
Laser Field Service Technician (100% Travel) (35428)
Activ8 Recruitment & Solutions
Calgary, AB
- $26 to $37 CAD / hour
- Full-time
Provide technical support to customers both on-site and remotely.
Added 5 days ago
VA
Assistant Hospital Manager, Vancouver Animal Wellness Hospital
VCA Animal Hospitals
Vancouver, BC
- Internship
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 6 days ago
AA
Building Maintenance Technician
Almag Aluminum
Brampton, ON
- Full-time
Demonstrate flexibility and a team-first attitude - stepping in wherever necessary to support site success
Added 6 days ago
AA
Building Maintenance Technician
ALMAG Aluminum
Brampton, ON
- Full-time
Demonstrate flexibility and a team-first attitude - stepping in wherever necessary to support site success

White Owl Family Office Group

Technical Support Specialist

Georgetown, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: University degree or College diploma in the field of computer science and 2 years equivalent work experience in a related field.
Posting language: English
Posted: Oct 7, 2026

Original job description

Technical Support Specialist-Georgetown– White Owl Group

Location:42 Armstrong Avenue, Georgetown, Ontario

Position Type: Permanent Full-Time

Reporting To: Service Desk Manager

Start Date: Immediate

Hours: Monday to Friday, 8:00am to 4:00pm

Summary:

The Technical Support Specialist provides onsite and remote technical support for end-user hardware, software, workstations, and networking issues. The position provides customer-focused support through tickets, calls, emails, and walk-up requests while documenting issues, repairs, and equipment changes. This is a fully on-site role based at our Georgetown location at Olon Industries, an active manufacturing facility. The successful candidate will provide hands-on support to users in both office areas and on the production floor and must be comfortable working in a manufacturing environment.

Responsibilities:

In the position of Technical Support Specialist, your responsibilities will include but are not limited to:

Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
Collaborate with other technician’s/network administrator to ensure efficient operation of the company’s desktop computing environment.
Be able to work efficiently in a ticket and customer service-based environment, delivering prompt service based on level of business urgency.
Where required, administer and resolve issues with associated end-user workstation networking and software products.
Receive and respond to incoming calls, service desk tickets, e-mails, and walk-up requests regarding computer and network problems.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
Support plant-floor technology, including barcode scanners, label printers, rugged tablets, shop-floor kiosks, and production-line PCs.
Prioritize issues affecting production to minimize downtime, working closely with operations staff on the manufacturing floor.
Manage user onboarding and offboarding, including account setup, equipment provisioning, and access removal.
Maintain an accurate inventory of IT assets and support printers and mobile devices.
Participate in afterhours on call rotation

Competencies & Qualifications:

University degree or College diploma in the field of computer science and 2 years equivalent work experience in a related field.
Certification in A+, Network+, Microsoft 365 Certified: Endpoint Administrator Associate, ITIL Foundation, or equivalent would be an asset.
Knowledge of Windows Operating Systems & PC Applications including MS Office Suite.
Knowledge of Computer Hardware Systems and Peripherals.
Experience working with Microsoft Navision.
Working knowledge of the Internet & Internet technological/industry trends.
Hands-on hardware troubleshooting experience.
Prior experience working in a ticket-based service environment is considered a major asset.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.
Effective interpersonal skills and relationship-building skills.
Ability to present ideas in user-friendly language.
Analytical and problem-solving abilities, with keen attention to detail.
Experience working in a team-oriented, collaborative environment.
Able to work fully on-site in a manufacturing environment, following site health and safety requirements (including PPE where required).
Able to participate in on call rotation
Manual dexterity to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.
Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.
Driver’s license, reliable vehicle and ability to travel within Canada and the US as needed.

Apply About employer

More about this job

Responsibilities

Provide onsite and remote end-user support for computers, software, peripherals, networking, and production-floor technology, responding to tickets, calls, emails, and walk-up requests. Document incidents and equipment changes, manage user access and IT assets, and prioritize production-impacting issues in coordination with operations staff.

Requirements

Requires a university degree or college diploma in computer science and two years of equivalent related experience; relevant certifications and ticket-based support experience are assets. Candidates should have Windows, Microsoft Office, hardware, and networking knowledge, strong customer-service and troubleshooting skills, and be able to work onsite in a manufacturing environment, participate in on-call rotation, and travel as needed.

Skills

Desktop Support
Hardware Troubleshooting
Windows Operating Systems
Microsoft Office
Networking
Ticket-Based Support
Customer Service
Microsoft Navision
Workstation Configuration
IT Asset Inventory
User Onboarding and Offboarding
Production-Floor Technology
Problem-Solving
Technical Documentation
Team Collaboration
Health and Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Windows Operating Systems
Microsoft Office Suite
Microsoft Navision
Microsoft 365
A+
Network+
ITIL Foundation
Endpoint Administrator Associate
Desktop Support
Service Desk
Ticket-Based Support
Computer Hardware
Workstations
Networking
PC Procurement
Hardware Troubleshooting
Barcode Scanners
Label Printers
Rugged Tablets
Shop-Floor Kiosks
Production-Line PCs
IT Asset Inventory
User Onboarding
User Offboarding
Remote Support
Manufacturing
Production Downtime
Technical Documentation
On-Call Rotation
Health and Safety

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