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restaurant manager

  • Victoria, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area
  • Restaurant and food service

Responsibilities

Tasks

  • Analyze budget to boost and maintain the restaurant’s profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations
  • Estimate labour costs

Supervision

  • 5-10 people

Credentials

Certificates, licences, memberships, and courses

  • Serving It Right Certificate
  • Food Safety Certificate

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows
  • MS Word
  • Point of sale system

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Team player

Benefits

Other benefits

  • Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
More about this job

Responsibilities

Manage daily restaurant operations, budgets, revenues, labour costs, inventory, and compliance with health and safety regulations. Recruit, schedule, supervise, and train staff while providing customer service and addressing complaints.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role also requires Serving It Right and Food Safety certificates, computer skills, and the ability to work in a fast-paced environment under pressure.

Skills

  • Budget Development
  • Profit Management
  • Revenue Monitoring
  • Staff Recruitment
  • Staff Scheduling
  • Staff Supervision
  • Staff Training
  • Performance Reviews
  • Cash Balancing
  • Inventory Management
  • Health And Safety Compliance
  • Marketing
  • Customer Service
  • Restaurant Operations
  • MS Excel
  • Point Of Sale Systems

Benefits

  • Other Benefits

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant Management
  • Food Service
  • Budget Development
  • Profit Management
  • Food Costs
  • Labour Costs
  • Staff Recruitment
  • Staff Scheduling
  • Staff Supervision
  • Staff Training
  • Performance Reviews
  • Cash Reports
  • Balance Sheets
  • Inventory Management
  • Health And Safety Regulations
  • Marketing Plans
  • Customer Service
  • Serving It Right Certificate
  • Food Safety Certificate
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows
  • MS Word
  • Point Of Sale System

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