Sales Advisor - Cambridge
- Cambridge, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Introduction
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team.
If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact.
You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 Days.
What You’ll Do
You’ll be great in this role if you have:
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll Also Enjoy
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team.
If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact.
You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 Days.
What You’ll Do
- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere
- Adapt quickly to changing priorities and busy trading times with a can-do attitude
You’ll be great in this role if you have:
- Previous experience in a fast-paced retail or customer-facing role
- Excellent communication skills and a friendly, approachable style
- Confidence working under pressure while maintaining excellent service standards
- Flexibility to work a variety of shifts, including weekends and busy trading days
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll Also Enjoy
- Up to 50% store discount - discover your new favourites
- Monthly product allowance - a little perk with every pay cheque
- Wellbeing support and family-friendly policies
- Opportunities to learn, develop, and connect with our wider Whittard community
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
More about this job
Responsibilities
Provide warm, confident customer service by engaging visitors, offering tastings, and recommending suitable products. Support store operations by managing tills, replenishing stock, maintaining an organized store, and collaborating with colleagues during busy periods.
Requirements
Previous experience in fast-paced retail or another customer-facing role is sought, along with strong communication skills and a friendly, approachable manner. Applicants should be able to work under pressure and have flexible availability, including weekends, key trading days, the store opening period, and at least two days.
Skills
- Customer Service
- Customer Engagement
- Communication
- Personalized Recommendations
- Product Tastings
- Retail Sales
- Till Operation
- Stock Replenishment
- Store Organization
- Teamwork
- Adaptability
- Working Under Pressure
- Flexibility
Benefits
- Store Discount Up To 50%
- Monthly Product Allowance
- Wellbeing Support
- Family-Friendly Policies
- Learning And Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
- Food & Beverage
Keywords
- Retail
- Food And Beverage Retail
- Tea
- Coffee
- Hot Chocolate
- Customer Service
- Retail Sales
- Customer Engagement
- Product Tastings
- Personalized Recommendations
- Till Operation
- Stock Replenishment
- Store Organization
- Teamwork
- Fast-Paced Environment
- Flexible Scheduling
- Weekend Availability
- Key Trading Days