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Added 2 mins ago
AC
Infrastructure & Capital Projects - Office Manager, COM
Accenture Construct
Toronto, ON
- Full-time
You’ll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI.…
Added 17 mins ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS), In Patient Psychiatry - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…Patient Care Coordinator has responsibility for the day-to-day operations of the assigned unit(s) including daily patient flow. Supports/participates in research, policy, quality…
Added 17 mins ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Operations Manager - Multi-Unit Restaurant Leadership
Added 1 hour ago
FS
Fluevogologist/Sales Associate | Ottawa (p/t)
Fluevog Shoes
Ottawa, ON
- $19 CAD / hour
- Part-time
The role of a Fluevogologist is to support the Store Manager, to be an amazing human being, and to champion the store and company’s values and goals in connecting our customers with the…
Added 1 hour ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: The Manager, Care Team is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director of…
Added 1 hour ago
TS
Program Manager Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
M
FOH Management - General Manager
Moxies
Calgary, AB
- Full-time
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 2 hours ago
BP
Customer Service Retail Team Lead
Bass Pro Shops
Winnipeg, MB
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 3 hours ago
SB
Channel Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
…based in Mississauga, Ontario and reporting to the Category Manager. This is an entry-level role designed to build the foundational commercial, analytical, and execution skills needed to…
Added 3 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
Reporting to the Area manager , Remote Hospitality West, the Culinary Operations Supervisor is responsible for leading culinary excellence and standardization throughout Western Canada. The…
Added 3 hours ago
UO
Manager, School of Pharmaceutical Sciences
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Knowledge of project and operations management
Added 3 hours ago
Front Line Manager
Hydro One Networks Inc
Bancroft, ON
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the…
Added 3 hours ago
Senior Financial Analyst
Rogers Communications
Brampton, ON
…supporting the Wireless CAPEX portfolio. Reporting to the Senior Manager, Technology Finance the successful candidate will leverage strong technical and communication skills to ensure the…
Added 3 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
We are currently seeking a high performing Finance Manager, Financial Planning & Analysis, to join the Customer Experience Finance team. This role will report into the Senior Finance…
Added 4 hours ago
SE
Rebate Recovery Officer | Home Electrification
Smart Energy Group
Waterloo, ON
- Full-time
Reporting to the Collections Manager, you will be responsible for the successful lodgement of rebate claims, working closely with Finance, Operations, Sales, IT and relevant external…
Added 4 hours ago
XG
Mining Manager
Xtrava Group
ON · Ontario, Canada
- $150,000 to $250,000 CAD / year
- Full-time
…the opportunity to build a long-term career and move between operations, take on broader leadership responsibilities and progress through the…
Added 4 hours ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 4 hours ago
CH
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
…all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and…
Added 5 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. The Plant Manager runs it, end to end. You own the safe, orderly, efficient operation of the…
Added 6 hours ago
SC
shift supervisor - Store# 48602, 1375 Trim Road
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 6 hours ago
KH
Property Manager
KY Home Solution
Charlottetown, PE
- Full-time
Are you good at reading people? Do you stick to timelines and meet deadlines? Are you detail-oriented with a sharp eye for things others miss? Do you enjoy talking to and interacting with…

Wickaninnish Inn

Assistant Spa Manager

Tofino, BC, Canada

Salary/Wage: $58,000 per year

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Job details

Pay: Salary/Wage: $58,000 per year
Experience: A minimum 2 years’ management experience in a high-end, full-service luxury facility is necessary.
Posting language: English
Posted: Oct 4, 2026

Original job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

The Ancient Cedars Spa is our haven of relaxation and well-being, a dedicated space for our guests to unwind and soak in the untouched beauty of the West Coast. Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As an Assistant Spa Manager you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Be true to the mission statements of the Inn. Constantly ensure that the standards of Relais & Chateaux, the Forbes standards and Wickaninnish service philosophies are followed.
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Assist the Spa Manager as they are responsible and accountable for the actions of Ancient Cedars Spa team members; act as the Spa Manager when they are not there and be a “hands on manager” assisting the team as they strive to meet and exceed guest expectations.
Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
Be responsible for the overall cleanliness and physical condition of Ancient Cedars Spa, including, but not limited to, working space, storage space, and equipment.
Be the contact person for guests who may require immediate assistance, and/or follow up with guest concerns as necessary.
Assist in administering Human Resources related tasks within the department, including, but not limited to, scheduling, training, submitting payroll, performance management, reviews, etc.) for members of the Spa Leadership team, coordinators, practitioners, yoga instructors, and attendants.
Assist in reviewing and provide assistance in implementation of strategies to achieve monthly budget for Ancient Cedars Spa.
Assist and support the transition to new Spa Software program, including creation and maintenance of new Standard Operating procedures. (SpaSoft)
Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail sales performance.
Work at the reception desk and cover treatments wherever required.
Be familiar with the role and responsibilities of the Ancient Cedars Spa Manager and complete the Manager’s duties and responsibilities in his/her absence.
Complete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Superior Human Resources, interpersonal, verbal and written communication skills.
Superior organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are required.
The desire to lead a world-class spa team.
Knowledge and/or be comfortable with standard operating financial statements, as well as the budgeting process, and effective cost management.
Working knowledge of spa and property management systems, including Spa Soft and Maestro, as well as Microsoft Word, and Excel, is considered an asset.
The responsibility to plan, control the budget, and manage inventory.
The responsibility to respond to inquiries or complaints and resolve problems.
The flexibility to do shift work and be able to work evenings, weekends and holidays.
Previous experience as a Massage Practitioner, minimum 1000 hours in massage education.
A minimum 2 years’ management experience in a high-end, full-service luxury facility is necessary.
The ability to make a commitment of 2 years to the position.

Salary/Wage: $58,000 per year

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Apply About employer

More about this job

Responsibilities

The Assistant Spa Manager will oversee daily spa operations, ensure adherence to luxury service standards, and support the Spa Manager in administrative and leadership tasks. They are responsible for managing staff, maintaining facility standards, and driving retail performance to meet budgetary goals.

Requirements

Candidates must have at least 2 years of management experience in a luxury facility and a minimum of 1000 hours of massage education. Strong organizational, communication, and financial management skills are required, along with the flexibility to work evenings, weekends, and holidays.

Skills

Spa management
Staff scheduling
Performance management
Budgeting
Cost management
Inventory control
Guest relations
Conflict resolution
SpaSoft
Maestro
Microsoft Word
Microsoft Excel
Massage therapy
Retail management
Leadership
Communication

Visa sponsorship

Not detected in the job text

Keywords

Spa management
Relais & Châteaux
Luxury hospitality
Forbes standards
AAA Four Diamond
SpaSoft
Maestro
Budgeting
Inventory management
Human resources
Payroll
Performance management
Retail sales
Massage therapy
Customer service
Leadership
Operations management
Standard operating procedures
Sustainability
West Coast culture

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