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Added 2 hours ago
VS
Operations Supervisor-Guildford
Victoria’s Secret & Co.
Surrey, BC
- Full-time
…execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as…
Added 2 hours ago
CC
Customer Care Representative - Bilingual
CareRx Corporation
Oakville, ON
- $18 to $20 USD / hour
- Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
Added 2 hours ago
CC
Customer Care Representative - 6-month contract
CareRx Corporation
Oakville, ON
- $18 to $20 USD / hour
- Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
Added 2 hours ago
SJ
Assistant Store Manager - Peoples Jewellers - Mayfair Shopping Centre
Signet Jewelers
Victoria, BC · Canada - Mayfair Shopping Cen - Victoria, BC
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 2 hours ago
GD
GARAGE - Assistant Manager - Toronto Eaton Centre
Groupe Dynamite, Inc Garage
Toronto, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Windsor, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 4 hours ago
L
Assistant Manager, Guest Experience | Contract August 2026 - June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 5 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Day
Loblaw Companies Limited
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 5 hours ago
S
Retail Assistant Store Manager
Skechers
Kitchener, ON
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 5 hours ago
RP
Assistant Store Manager
Rexall Pharmacy Group LTD
Whistler, BC
- $51,000 to $53,000 CAD / year
- Full-time
Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store…
Added 6 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 6 hours ago
LC
Assistant Store Manager - In Training
Loblaw Companies Limited
Westbank, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as an Assistant Store Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow…
Added 8 hours ago
GD
GARAGE - Assistant Manager - Toronto Eaton Centre
Groupe Dynamite
Toronto, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 8 hours ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
EL
Key Holder - Le Labo - Full Time - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 8 hours ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Victoriaville, QC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 10 hours ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 11 hours ago
L
Produce Assistant Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
We are looking for a Produce Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 11 hours ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Penticton, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ajax, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 12 hours ago
L
Bakery Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
We are looking for a Bakery Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 13 hours ago
W
(CAN) OMNI Assistant Manager
Walmart
Victoriaville, QC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 13 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Nanaimo, BC
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…

Wickaninnish Inn

Assistant Spa Manager

Tofino, BC, Canada

Salary/Wage: $58,000 per year

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Job details

Pay: Salary/Wage: $58,000 per year
Experience: A minimum 2 years’ management experience in a high-end, full-service luxury facility is necessary.
Posting language: English
Posted: Oct 4, 2026

Original job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

The Ancient Cedars Spa is our haven of relaxation and well-being, a dedicated space for our guests to unwind and soak in the untouched beauty of the West Coast. Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As an Assistant Spa Manager you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Be true to the mission statements of the Inn. Constantly ensure that the standards of Relais & Chateaux, the Forbes standards and Wickaninnish service philosophies are followed.
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Assist the Spa Manager as they are responsible and accountable for the actions of Ancient Cedars Spa team members; act as the Spa Manager when they are not there and be a “hands on manager” assisting the team as they strive to meet and exceed guest expectations.
Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
Be responsible for the overall cleanliness and physical condition of Ancient Cedars Spa, including, but not limited to, working space, storage space, and equipment.
Be the contact person for guests who may require immediate assistance, and/or follow up with guest concerns as necessary.
Assist in administering Human Resources related tasks within the department, including, but not limited to, scheduling, training, submitting payroll, performance management, reviews, etc.) for members of the Spa Leadership team, coordinators, practitioners, yoga instructors, and attendants.
Assist in reviewing and provide assistance in implementation of strategies to achieve monthly budget for Ancient Cedars Spa.
Assist and support the transition to new Spa Software program, including creation and maintenance of new Standard Operating procedures. (SpaSoft)
Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail sales performance.
Work at the reception desk and cover treatments wherever required.
Be familiar with the role and responsibilities of the Ancient Cedars Spa Manager and complete the Manager’s duties and responsibilities in his/her absence.
Complete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Superior Human Resources, interpersonal, verbal and written communication skills.
Superior organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are required.
The desire to lead a world-class spa team.
Knowledge and/or be comfortable with standard operating financial statements, as well as the budgeting process, and effective cost management.
Working knowledge of spa and property management systems, including Spa Soft and Maestro, as well as Microsoft Word, and Excel, is considered an asset.
The responsibility to plan, control the budget, and manage inventory.
The responsibility to respond to inquiries or complaints and resolve problems.
The flexibility to do shift work and be able to work evenings, weekends and holidays.
Previous experience as a Massage Practitioner, minimum 1000 hours in massage education.
A minimum 2 years’ management experience in a high-end, full-service luxury facility is necessary.
The ability to make a commitment of 2 years to the position.

Salary/Wage: $58,000 per year

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Apply About employer

More about this job

Responsibilities

The Assistant Spa Manager will oversee daily spa operations, ensure adherence to luxury service standards, and support the Spa Manager in administrative and leadership tasks. They are responsible for managing staff, maintaining facility standards, and driving retail performance to meet budgetary goals.

Requirements

Candidates must have at least 2 years of management experience in a luxury facility and a minimum of 1000 hours of massage education. Strong organizational, communication, and financial management skills are required, along with the flexibility to work evenings, weekends, and holidays.

Skills

Spa management
Staff scheduling
Performance management
Budgeting
Cost management
Inventory control
Guest relations
Conflict resolution
SpaSoft
Maestro
Microsoft Word
Microsoft Excel
Massage therapy
Retail management
Leadership
Communication

Visa sponsorship

Not detected in the job text

Keywords

Spa management
Relais & Châteaux
Luxury hospitality
Forbes standards
AAA Four Diamond
SpaSoft
Maestro
Budgeting
Inventory management
Human resources
Payroll
Performance management
Retail sales
Massage therapy
Customer service
Leadership
Operations management
Standard operating procedures
Sustainability
West Coast culture

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