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Added 9 mins ago
AI
Scale Clerk
American Iron & Metal (AIM)
Val-d'Or, QC
- Full-time
Reporting to the Site Manager, you will play an essential role in the department’s day-to-day operations. You will support the team with administrative tasks, planning, transportation…
Added 9 mins ago
OA
Lot Associate - Surrey Honda
OpenRoad Auto Group
Surrey, BC
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 9 mins ago
LC
Social Media Content Manager (12-Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
We are seeking a highly organized, collaborative, and execution-focused Content Manager to lead the delivery of social content across multiple Loblaw banners, brands, and business…
Added 9 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 9 mins ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 9 mins ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 9 mins ago
General Manager
Five Guys
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Deploy consistent customer practices that focus on food, service and atmosphere.
Added 24 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 24 mins ago
C
Store Manager
Claire's
Sudbury, ON · Greater Sudbury, ON
- $25 to $26 CAD / hour
- Full-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 24 mins ago
AI
General Labourer
American Iron & Metal (AIM)
Quebec, QC
- Full-time
Reporting to the Site Manager, you will play an important role in our daily operations. You will be mainly responsible for receiving, sorting and classifying different types of metals, as…
Added 24 mins ago
A
Assistant Manager, Digital Visual Merchandising
adidas
Woodbridge, ON
- Full-time
The Assistant Manager, Digital Visual Merchandising will own the day-to-day performance, execution, and optimization of assigned digital, direct-to-consumer categories across adidas digital…
Added 24 mins ago
VC
Bilingual Account Manager (Manufacturing/Utilities industry)
Veriforce Canada
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries - including Oil & Gas,…
Added 24 mins ago
T
Manufacturing System Engineer
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Ajax, ON
- $95,000 to $130,000 CAD / year
- Full-time
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Added 24 mins ago
EK
Restaurant Leader
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- Full-time
Grow your business knowledge. Learn how daily decisions around people, service and restaurant operations contribute to the success of the business.
Added 39 mins ago
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Regional Pharmacy Director - 15 month contract
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Toronto, ON
- Full-time
Accountable for the success of Pharmacy Operations and Pharmacy profitability of all
Added 54 mins ago
NS
Warehouse Labourer
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Saskatoon, SK
- Full-time
…Labourer is an integral part of the team and contributes to the success of the company. This position reports directly to the Inside Sales & Warehouse Manager. Northern Strands is a proud…
Added 54 mins ago
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Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
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- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 54 mins ago
NF
Department Manager Full Time Day
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Campbell River, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 54 mins ago
EK
Restaurant Leader
Earls Kitchen + Bar
Calgary, AB
- Part-time
Grow your business knowledge. Learn how daily decisions around people, service and restaurant operations contribute to the success of the business.
Added 54 mins ago
CR
Quality Assurance Manager
Canada Royal Milk
Kingston, ON
- $110,000 to $125,000 CAD / year
- Full-time
The QA Manager is the site's quality and food safety leader for infant formula manufacturing, holding final authority for batch release decisions and ownership of the site's food safety and…
Added 55 mins ago
Spa Supervisor
Wickaninnish Inn
Tofino, BC
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 55 mins ago
Interim Retail Store Manager
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The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 55 mins ago
Sales Manager, North America (Canada West Coast)
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
…opportunities for Wenco’s portfolio of products and services. The Sales Manager will collaborate closely with regional operational, technical, and client services teams to ensure alignment…
Added 55 mins ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
Day to day you work with the General Manager and Operations (including move-in support when needed), with Marketing on lead sources and events, and with the Director of Leasing on targets,…
Added 55 mins ago
FA
Leasing Team Lead, Oshawa
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…

Wickaninnish Inn

Spa Supervisor

Tofino, BC, Canada

Salary/Wage: $49,750 per year

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Job details

Pay: Salary/Wage: $49,750 per year
Experience: Previous experience of 1 year in another spa, or a full-service hotel, would be an asset.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Spa Team as a Spa Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

As a Spa Supervisor you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet or exceed guests’ expectations.
Be the contact person for all guests or team members who may be requiring immediate assistance from the Spa Supervisor, and/or follow up with guest concerns as necessary.
Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other administration duties.
Be knowledgeable of all services and treatments offered by the Ancient Cedars Spa.
Be knowledgeable of all products sold from the Ancient Cedars Spa, perform retail inventory, and order products including back-bar and process e-commerce orders.
Participate in Retail programs. Provide assistance, guiding and coaching to other Spa Team Members in regards to retail sales, whether in Team meetings, or on a 1-on-1 basis.
Assist in spa cleaning and organization of all areas of the spa. Oversee the duties of Spa Attendants, directing and assisting as needed.
Participate in all Human Resource functions within the Spa Department, as directed by the Spa Manager.
Be responsible for training and training materials for the Coordinator and Attendant Team as directed by the Spa Manager.
Perform other related duties and responsibilities as assigned by the Manager to support the seamless operation of the Spa.
Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Great interpersonal and verbal communication skills.
Previous spa product line knowledge would be an asset.
Strong organizational skills, initiative thinking and ability to multi-task.
The ability to organize the guest bookings for spa practitioners and deal with guests in a professional manner.
Previous experience of 1 year in another spa, or a full-service hotel, would be an asset.
Previous experience as a Massage or Spa Practitioner, an asset but not required.
Working knowledge of Spa Soft, Maestro, Excel, Word, and internet applications would be preferred.
The Ability to embrace the philosophies of wellness and healing through spa experiences.
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
The ability to contribute and assist in creating a positive atmosphere for learning & development for the Spa Team Members.
The ability to commit to the position for two years.

Salary/Wage: $49,750 per year

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

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More about this job

Responsibilities

The Spa Supervisor ensures efficient, personalized guest service while supporting the Spa Manager in overseeing team performance and daily operations. Responsibilities include managing reception duties, retail inventory, staff training, and maintaining high service standards in accordance with luxury property requirements.

Requirements

The ideal candidate possesses strong organizational and communication skills with a willingness to learn and uphold luxury service standards. Previous experience in a spa or full-service hotel environment is preferred, along with proficiency in spa management software and retail operations.

Skills

Guest service
Team leadership
Spa operations
Retail management
Inventory control
Staff training
Scheduling
Cash handling
Interpersonal communication
Multi-tasking
Spa software
Customer relations
Conflict resolution
Administrative support
Hospitality standards

Visa sponsorship

Not detected in the job text

Keywords

Spa Supervisor
Relais & Châteaux
Luxury hospitality
Guest experience
Retail sales
Inventory management
Staff coaching
Spa Soft
Maestro
Customer service
Team management
Operations management
Wellness
Hospitality standards
Forbes standards
AAA Four Diamond
Administration
Scheduling
Cashiering
E-commerce

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