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Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 min ago
TS
Educator/Key Holder
Tokyo Smoke
Cambridge, ON
- Part-time
Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a…
Added 1 min ago
RB
Financial Advisor
Royal Bank of Canada
Burnaby, BC
- Full-time
2-3 years of proven sales experience in the financial services industry, handling credit and investments
Added 1 min ago
RB
Sales Trainee - Contract
Red Bull
Ottawa, ON
- Contract
Evaluate all competitors’ activities such as new launches and price reductions and communicate with District Sales Manager.
Added 1 min ago
SD
Regional Pharmacy Director - 15 month contract
Shoppers Drug Mart
Toronto, ON
- Full-time
achieves projected counts, sales and profit margins and optimizes the performance of Pharmacy
Added 1 min ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Comox, BC
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 1 min ago
R&
Spa Supervisor - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet…
Added 1 min ago
CC
Retail Store Manager - Leave of Absence Coverage
Canna Cabana
AB
- Temporary
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 1 min ago
CC
Assistant Store Manager
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 2 mins ago
W
(CAN) Cosmetics Associate (Part Time)
Walmart
Gander, NL
- Part-time
…supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss prevention, you help protect company assets through attention to detail and…
Added 16 mins ago
CG
Unit Manager Full Time
Compass Group Canada
Tiverton, ON
- Full-time
The Unit Manager oversees daily pantry and kitchenette operations, ensuring food quality, inventory management, cleanliness, and safety standards are maintained. This role also supports…
Added 16 mins ago
NS
Warehouse Labourer
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
…of the company. This position reports directly to the Inside Sales & Warehouse Manager. Northern Strands is a proud Saskatchewan-based company known for our innovation, integrity, and deep…
Added 16 mins ago
R
Manager, Business Development (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Part-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 16 mins ago
R-
Specialist, CRM & Lifecycle Marketing
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
As Specialist, CRM & Lifecycle Marketing, reporting into the Manager, Customer Activation, you plan, brief, and execute direct-to-customer activations and direct messaging campaigns for one…
Added 16 mins ago
DK
administrative services manager
Danma Kitchen Cabinets Ltd.
Delta, BC
- Full-time
Added 16 mins ago
R-
Store Manager - Corner Brook Plaza
RCL - Reitmans Canada Ltd/Ltée
Corner Brook, NL
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 16 mins ago
S
Floral - Manager Floral
Sobeys
Campbell River, BC
- Full-time
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 16 mins ago
NF
Department Manager Full Time Day
No Frills
Campbell River, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 16 mins ago
SC
Floral - Manager Floral
Safeway Canada
Campbell River, BC
- Full-time
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 16 mins ago
R-
Store Manager - Southgate Centre
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 16 mins ago
LV
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 16 mins ago
LV
MANAGER-EN
La Vie En Rose
Rosemère, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 16 mins ago
LD
Senior Manager, Continuous Improvement, Ecomm Operations
Loblaw Digital
Toronto, ON
- Full-time
…in- store execution and post purchase activities. As Ecomm sales continue to drive tremendous growth for the company, it is incumbent on us to remain laser focused on ensuring our…
Added 16 mins ago
T
Financial Planner - Sherbooke
TD
Sherbrooke, QC
- Full-time
Added 16 mins ago
AO
Project Coordinator
Aura Office
Vancouver, BC
- Full-time
The Project Coordinator assists the Project Manager with project execution from the start of pre-construction including the design and procurement phases, through to construction and…

Wickaninnish Inn

Spa Supervisor

Tofino, BC, Canada

Salary/Wage: $49,750 per year

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Job details

Pay: Salary/Wage: $49,750 per year
Experience: Previous experience of 1 year in another spa, or a full-service hotel, would be an asset.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Spa Team as a Spa Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

As a Spa Supervisor you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet or exceed guests’ expectations.
Be the contact person for all guests or team members who may be requiring immediate assistance from the Spa Supervisor, and/or follow up with guest concerns as necessary.
Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other administration duties.
Be knowledgeable of all services and treatments offered by the Ancient Cedars Spa.
Be knowledgeable of all products sold from the Ancient Cedars Spa, perform retail inventory, and order products including back-bar and process e-commerce orders.
Participate in Retail programs. Provide assistance, guiding and coaching to other Spa Team Members in regards to retail sales, whether in Team meetings, or on a 1-on-1 basis.
Assist in spa cleaning and organization of all areas of the spa. Oversee the duties of Spa Attendants, directing and assisting as needed.
Participate in all Human Resource functions within the Spa Department, as directed by the Spa Manager.
Be responsible for training and training materials for the Coordinator and Attendant Team as directed by the Spa Manager.
Perform other related duties and responsibilities as assigned by the Manager to support the seamless operation of the Spa.
Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Great interpersonal and verbal communication skills.
Previous spa product line knowledge would be an asset.
Strong organizational skills, initiative thinking and ability to multi-task.
The ability to organize the guest bookings for spa practitioners and deal with guests in a professional manner.
Previous experience of 1 year in another spa, or a full-service hotel, would be an asset.
Previous experience as a Massage or Spa Practitioner, an asset but not required.
Working knowledge of Spa Soft, Maestro, Excel, Word, and internet applications would be preferred.
The Ability to embrace the philosophies of wellness and healing through spa experiences.
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
The ability to contribute and assist in creating a positive atmosphere for learning & development for the Spa Team Members.
The ability to commit to the position for two years.

Salary/Wage: $49,750 per year

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

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More about this job

Responsibilities

The Spa Supervisor ensures efficient, personalized guest service while supporting the Spa Manager in overseeing team performance and daily operations. Responsibilities include managing reception duties, retail inventory, staff training, and maintaining high service standards in accordance with luxury property requirements.

Requirements

The ideal candidate possesses strong organizational and communication skills with a willingness to learn and uphold luxury service standards. Previous experience in a spa or full-service hotel environment is preferred, along with proficiency in spa management software and retail operations.

Skills

Guest service
Team leadership
Spa operations
Retail management
Inventory control
Staff training
Scheduling
Cash handling
Interpersonal communication
Multi-tasking
Spa software
Customer relations
Conflict resolution
Administrative support
Hospitality standards

Visa sponsorship

Not detected in the job text

Keywords

Spa Supervisor
Relais & Châteaux
Luxury hospitality
Guest experience
Retail sales
Inventory management
Staff coaching
Spa Soft
Maestro
Customer service
Team management
Operations management
Wellness
Hospitality standards
Forbes standards
AAA Four Diamond
Administration
Scheduling
Cashiering
E-commerce

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