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William Osler Health System

Epic Applications Analyst, HIS

Brampton, ON, Canada

Pay: Salary Range: $90,402.00 - $113,022.00
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Osler is driven by a strategic Vision to go beyond for our people and communities. As part of this commitment, we are embarking on an exciting digital transformation to implement a new, modernized hospital information system (HIS). Our dedicated HIS team will collaborate closely with our trusted HIS vendor (Epic) and internal subject matter experts to develop a fully functional system that will empower us to deliver exceptional care and services.

The Epic Applications Analyst is responsible for the design, configuration, build, testing and support of HIS applications to support workflows for their respective area. This role is part of the HIS project structure, with a key responsibility to design, deliver and sustain our systems to address both clinical and non-clinical needs, ensuring the HIS is utilized effectively and efficiently in patient care.

Accountabilities:

Participate in workflow design, analysis, build, testing and maintenance tasks associated with the Epic software
Analyze, review and test new functionality in Epic software releases
Work closely with Epic our HIS vendor and operational subject matter experts to help create the future state workflows by participating and leading site visits, working group meetings, validation sessions and other related meetings
Create and maintain documentation to build a repository of key configuration decisions and associated build
Facilitate and participate in meetings to discuss deliverables, issues, end user concerns and upcoming milestones
Work closely with HIS team members to identify, document, and troubleshoot issues to find creative resolutions
Partner with Epic HIS representatives to maintain communication and help vendor staff understand hospital’s operational needs
Achieve Epic certification and/or accreditation
Participate in an on-call rotation to provide 24/7 support
Work extended hours (days, evenings, nights, weekends) as required

Qualifications

Successful completion of either a university degree or college diploma in a computer science or a health-related discipline
Strong understanding of hospital workflows in either clinical or non-clinical areas is an asset.
Previous experience working with a modernized HIS at an EMRAM Stage 6 or higher and/or Epic certification is an asset.
Previous experience working in a hospital setting is an asset.
Demonstrated critical thinking skills, strong organizational skills and well-developed written and verbal communication skills are required.
Demonstrated proficiency working with Microsoft Enterprise applications (i.e., Visio, Word, Excel, PowerPoint, Outlook, SharePoint, OneNote) is required.
Ability to learn new software and systems, demonstrating technical aptitude.
Ability to work in an agile environment to deliver an HIS that meets end user needs.
Ability to work independently and in collaboration with a team to meet HIS project milestones and ensure successful project delivery.
Ability to analyze user requirements and produce creative solutions to meet end user needs.
Ability and willingness to support project success in a manner that goes beyond completion of assigned tasks.
Ability to persevere in a high intensity project to overcome obstacles and difficult situations within a time sensitive implementation.
Ability to travel to the United States as required.

Additional Information

Hours: Currently Days (subject to change in accordance with operational requirements)

Salary Range: $90,402.00 - $113,022.00

Internal application deadline: October 15, 2026

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Program: INFORMATION TECHNOLOGY

Site: Multiple sites

Departments: PMH HIS Projects - 0171.125200091

Job Category: Information Services

Length of Contract: 12 months

Contract Type: Temporary

Union Group: Non Union - Professional Technical

Schedule: Days

Employment Type: Full Time

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More about this job

Responsibilities

The Epic Applications Analyst is responsible for the design, configuration, build, testing, and support of hospital information system applications. This role involves collaborating with vendors and subject matter experts to ensure effective system utilization for clinical and non-clinical workflows.

Requirements

Candidates must hold a university degree or college diploma in computer science or a health-related discipline. Strong understanding of hospital workflows and proficiency with Microsoft Enterprise applications are required, with Epic certification considered an asset.

Skills

Epic software
Workflow design
System configuration
Software testing
Technical troubleshooting
Critical thinking
Agile methodology
Documentation
Communication skills
Project management
Data analysis

Benefits

Health care network
Professional development
Cross-department training
Promotional opportunities

Visa sponsorship

Not detected in the job text

Keywords

Epic
HIS
Hospital Information System
Digital transformation
Workflow analysis
System build
Software testing
Agile
Visio
Word
Excel
PowerPoint
Outlook
SharePoint
OneNote
EMRAM
Clinical workflows
Technical support
Project delivery
Healthcare IT

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